Capgemini

Architect

• **Objective:** Designs and develops Data/Domain IT architecture (integrated process, applications, data and technology) solutions to business problems in alignment with the Enterprise Architecture direction and standards.
• **Key Responsibilities:**
• - Utilizes in-depth conceptual and practical knowledge in Domain Architecture and basic knowledge of related job disciplines to perform complex technical planning, architecture development and modification of specifications for Domain solution delivery.
• - Solves complex problems and partners effectively to execute broad, continuous Domain level architecture improvement roadmaps that impacts the organization.
• - Works independently, receives minimal guidance and direction to solve for and influence Enterprise and System architecture through Domain level knowledge.
• - Reviews high level design to ensure alignment to Solution Architecture.
• - May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives.
• - Mentor developers and create reference implementations/frameworks.
• - Partners with System Architects to elaborate capabilities and features.
• - Delivers single domain architecture solutions and executes continuous domain level architecture improvement roadmap. Actively supports design and steering of a continuous delivery pipeline.

Senior Data Domain Architect

Analyst

• Review incoming written documentation of payroll audit from audit vendor.
• Analyze audit report for completion.
• Process audit on policy management system according statutory rules and company procedures.
• Computes and processes premium audits, refunds, commissions, dividends, accounts receivable and experience modifications and other policy transactions.
• Determines premium accuracy, rate class, or change in exposure base from audit reports or other referrals and initiates necessary premium adjustments or changes.
• Prepares instructions for issuance of payroll audits and corresponding endorsements.
• Codes statistical information, prepares worksheets, and key enters data.
• Corresponds with agents, insureds and vendors to obtain missing information to complete payroll audits.
• Explains audit computations and adjustments to agents and insureds and processes revised audits as necessary.
• Communicates with audit companies to clarify audit information and verify status of audit completion.
• Expedites priority transactions and maintains diary controls as necessary.
• Uses the Commercial Accounts System and EasyPay to determine policy and billing status.
• Reviews and clears overdue audit reports received from the NCCI or state bureaus.
• Processes account breakdowns in order to prepare files for assignment to collections agencies and litigation.
• Performs other functions as assigned.

Premium Audit Analyst, Pleno

Operations

• Support driving operational efficiencies through improvements to the systems
• Monitor call volume by interval real time
• Focus on proactive forecasting
• Real time WFM metrics (AUX, unplanned shrink)
• **Key Responsibilities**
• Guide and facilitate cross functional teams in the development and implementation of business solutions
• Analyze operational information to understand the impact of business initiatives on operational functions
• Perform project management and analytics as necessary, including the ability to identify trends and make recommendations as to operating procedures that can improve results.

Senior Operations Analyst

• Support the administration of compensation programs, including salary reviews, bonus plans, and equity programs.
• Conduct benchmarking and market research to inform compensation decisions.
• Prepare compensation proposals and recommendations.
• Ensure data accuracy and integrity in all compensation processes.
• Assist in developing and monitoring HR budgets related to compensation.
• Track and analyze compensation expenses, identify variances, and provide actionable insights.
• Prepare regular and ad-hoc reports on compensation costs and trends.
• Contribute to cost-saving initiatives within HR.
• Partner with HR Business Partners, Recruiters, and Finance teams on compensation matters.
• Collaborate with EOR providers and global HR stakeholders to ensure alignment with headquarters’ strategy.
• Provide data and insights to support HR projects and initiatives.

Compensation Analyst

Insurance

• Lead digital transformation strategy for captive insurance offerings including fronting, group captives, and protected cell facilities.
• Advise on modernization of captive management platforms, data analytics, and risk control systems.
• Collaborate with underwriting, legal, actuarial, and claims teams to align digital initiatives with business goals.
• Serve as the primary SME for captive insurance in client engagements.
• Support feasibility studies, operational reviews, and digital enablement of captive formation and management.
• Design and implement technology solutions that support fronting arrangements, reinsurance structures, and regulatory compliance.
• Identify opportunities to enhance captive solutions through automation, AI, and digital workflows.
• Develop frameworks for rent-a-captive models and group captive participation using digital onboarding and analytics.
• Support the creation of bespoke coverage and credit solutions enabled by digital tools.
• Represent Capgemini in industry forums and contribute to white papers and client workshops.
• Stay current on regulatory changes, market trends, and emerging technologies in the captive insurance space.

Senior Transformation Consultant – Captive Insurance

Auditor

• **What You’ll Do:**
• Responsible for executing the integrated IT Control Testing plan, which includes process walk-throughs, design and operating effectiveness testing, and deficiency reporting, all following a risk-based approach.

Senior IT Auditor

Cloud Engineer

• Preps/cleanses data to optimize for downstream reporting via Farmers standard visualization or AI/ML tools with coaching and feedback
• Translates business data stories into a technical story breakdown structure and work estimates for a schedule or planned agile sprint.
• Develops and maintains moderately complex scalable data pipelines for both streaming and batch requirements and builds out new API integrations to support increased demands of data volume and complexity
• Produces data building blocks, data models, and data flows for varying client requests such as dimensional data, standard and ad hoc reporting, data feeds, dashboard reporting, and data science research and exploration.
• Creates business user access methods to structured and unstructured data. Utilizes techniques such as mapping data to a common data model, natural language processing, transforming data as necessary to satisfy business rules, AI, statistical computations, and validation
• Responsible for acquiring, curating, and publishing data both on prem and in the cloud for analytical or operational uses for basic to moderate scenarios.
• Ensures the data is in a ready-to-use form that creates a single version of the truth across all data consumers, including business/technology users, reporting and visualization specialists and data scientists with coaching and support.
• Utilizes skills to translate business analytic requests/requirements into design, development, testing, deployment, and production maintenance tasks.
• Works with various technologies from big data, relational and non-relational databases, cloud environments, different programming languages and various reporting tools and is familiar with a few but requires training for some.

AWS Engineer

Software Engineer

•Partners closely with talent acquisition teams to anticipate needs and ensure proper system access for new hires, rehires and contingent workers.
•Coordinates with hiring managers and suppliers for new hire support.
•Provides solutions to complex problems having wide implications based on practice and existing procedures.
•Responds effectively to employees and contractors to coordinate and handle post onboarding needs.
•Manages and responds timely to more complex inquiries from IT teams.
•Uses broad experience and knowledge to suggest improvements to existing processes and solutions to improve the efficiency of the team
•Integration between systems (Automation)

Application Developer

Sales

• Develop and govern the technical architecture roadmap for Distribution, Marketing, and Agency domains. (PLUS)
• Lead architectural design for Salesforce, marketing automation, agency management, and commissions platforms.
• Evaluate emerging technologies, including AI/ML models, RPA (Robotic Process Automation), and intelligent data platforms, to modernize capabilities.
• Create reference architectures and reusable patterns for CRM, MarTech, and agency systems.
• Architect end-to-end solutions that incorporate AI-driven personalization, automated workflows, data integrity, and secure integrations.
• Define modernization strategies for legacy systems (e.g., WINS), ensuring smooth transitions and data consistency.
• Lead governance sessions to ensure alignment with enterprise standards and strategic vision.
• Design intelligent solutions for lead management, campaign orchestration, agent productivity, and customer engagement. (Desirable)
• Architect platforms for segmentation, targeting, A/B testing, and real-time analytics.
• Automate agent onboarding, compensation processing, and service workflows using AI and workflow engines.
• Integrate predictive analytics, chatbots, and intelligent routing to enhance agent and customer experiences.
• Build unified data flows across Salesforce, MarTech, agency systems, and enterprise platforms.

Lead Domain Architect – Salesforce

Actuary

• **What You'll Do**
• - Develop and prepare actuarial analyses for rates and rating plans.
• - Recommend changes based on analytical findings.
• - Draft and manage regulatory filings, including follow-ups on inquiries or challenges.
• - Support the calculation of IBNR (incurred but not reported) loss reserves.
• - Contribute to special actuarial projects as assigned.
• - Assist in training and mentoring actuarial team members.
• - Collaborate cross-functionally to ensure alignment with business objectives.

Actuarial Analyst

Content Manager

• **Key Responsibilities:**
• - Monitor AI search usage and performance metrics to identify patterns, gaps, and areas for improvement.
• - Analyze and troubleshoot poor AI outputs, including hallucinations, irrelevant results, or misinterpretations.
• - Design and maintain a “Golden Set” of benchmark data/questions for LLM testing and performance evaluation.
• - Collaborate with cross-functional teams to align content strategies with user needs and business goals.
• - Conduct user training sessions and create documentation to improve AI tool adoption and effective usage.
• - Leverage AI tools to streamline workflows, generate content, and analyze data for insights.
• - Maintain documentation and reporting using Microsoft Office and Google Workspace tools.

Content Strategist – AI Optimized

• - Support on daily activities with working knowledge of the SAP ABAP programming language and have in the SAP shop supporting Finance and Accounting operations.
• - New development and support of existing process in production support.
• - Design and maintain **profitability and cost allocation models.**
• - Integrate and transform data from **SAP and non-SAP systems** to support financial modeling
• - Build and manage **performance dashboards** for underwriting, claims, and reinsurance teams
• - Collaborate with finance, actuarial, and IT teams to translate business requirements into **technical PaPM logic**
• - Configure and maintain SAP PaPM environments, including **functions, process flows, and transport requests**
• - Monitor and optimize **runtime performance** of calculation logic and allocation processes
• - Provide **training and support** to end users and stakeholders on PaPM functionality and reporting
• - Maintain audit trails and documentation to support **internal and external audits**