Capgemini

Product Manager

• Product Owners collaborate with product managers, developers, architects, scrum master and business owners/SMEs to create and/or decipher features into user stories.
• More complex capabilities are defined by PM's, then PO's ensure development and accurate delivery of the solution.
• Follows through with development, some UAT, demo's, to ensure business needs are timely met.
• Works in a SAFe Agile environment.

FBS Product Owner

Operations

• Create dashboards and analytics and provide regular cost reports and insights to stakeholders with a cloud services focus.
• Coordinate ad hoc meetings with peers to review questionable or complicated items and manage through to resolution.
• Conduct regular audits to validate resource utilization and identify any anomalies or inefficiencies. Assist in audits related to cloud expenditures.
• Continuously track cloud expenditures and usage patterns to ensure alignment with budgets and business objectives. Ensure alignment of cloud cost activities with organizational goals. Establish and enforce governance policies.
• Identify cost-saving opportunities and drive cost reduction projects. Propose and implement discount programs - such as reserved instances, savings plans, and volume discounts - tailored to the organization's specific usage patterns and business needs.

FBS Cloud Cost Specialist – FinOps

Executive Assistant

• **Team Function:**
• - The executive assistant provides moderate to advanced, often confidential support to company executives by handling information requests and performing clerical functions such as preparing correspondence, receiving visitors and phone calls, arranging conference calls and managing calendars (including booking travel) for one or more executives as assigned.
• - Uses judgment and initiative to determine the action necessary to manage both routine and unusual situations.
• **Role Description:**
• - Excellent written and verbal communication skills;
• - Strong organizational and time-management abilities;
• - Attention to detail and accuracy;
• - Proficiency with office software (e.g., Microsoft Office Suite: Word, Excel, Outlook, PowerPoint);
• - Ability to handle confidential information with discretion;
• - Problem-solving and multitasking skills.
• - Greets internal and external customers; handles general inquires; refers more complex inquiries to appropriate department or individual;
• - Uses good judgment and operates with a customer-centric approach to problem solving;
• - Organizes executive’s calendars and prioritizes requests as needed;
• - Schedules and coordinates meetings, appointments and other activities;
• - Contacts individuals to communicate schedule changes;
• - Assists in compiling meeting agendas and speeches, etc;
• - Compiles and analyzes basic information for inclusion in reports or presentation materials, at the direction of executive;
• - Helps to prepare charts, graphs, tables, as necessary;
• - Uses discretion in answering and screening telephone calls and emails as appropriate;
• - Receives and assigns incoming mail to appropriate individual;
• - Retrieves files and materials needed to address action items in mail/emails Maintains records, confidential files, and hold/diary system;
• - Does follow-up work as needed. May requisition, distribute and maintain supplies;
• - Prepares expense reports and handles payments for expense items;
• - May back up other Executive Assistants as needed.

Salesforce Developer

• Lead the architecture and design of Salesforce solutions, ensuring alignment with business needs and technical standards.
• Engage with clients to gather and document requirements, translating them into actionable technical specifications.
• Oversee project delivery, managing resources, timelines, and budgets, while ensuring high-quality outcomes.
• Mentor and guide team members in Salesforce best practices and methodologies, promoting continuous improvement and skill development.
• Work closely with cross-functional teams to ensure seamless integration of Salesforce solutions within existing systems.
• Conduct regular assessments of implemented solutions, identifying areas for enhancement and optimization.

Salesforce Solution Lead

Data Engineer

•A solid and innovative company with a strong market presence
•A dynamic, diverse, and multicultural work environment
•Leaders with deep market knowledge and strategic vision
•Continuous learning and development

Data Engineer Associate Manager

• **FBS **– Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
• We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
• Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
• **What to expect on your journey with us:**
• - A solid and innovative company with a strong market presence
• - A dynamic, diverse, and multicultural work environment
• - Leaders with deep market knowledge and strategic vision
• - Continuous learning and development
• **The Team**
• The team operates in a SAFe Agile environment, leveraging Rally for planning and tracking. We collaborate with both onshore and offshore developers and testers to deliver high-quality solutions. The Product Owner plays a key role in supporting prioritization of work efforts, ensuring alignment with business objectives and stakeholder needs.
• **The Role**
• As a **Product Owner I **you will support the Specialty brand by driving delivery in a SAFe Agile environment. Key responsibilities include:
• - Manage and prioritize the team backlog using Rally, ensuring alignment with business objectives and stakeholder needs.
• - Collaborate closely with onshore and offshore developers and testers.
• - Facilitate clear communication between business and technical teams.
• - Participate in PI planning and other Agile ceremonies.
• - Deliver measurable business value, managing dependencies, and supporting continuous improvement across work efforts.

Product Owner I

Consultant

• Evaluates quality of service, regulatory compliance and adherence to established procedures in relation to contacts.
• Evaluates potential impact of errors made on the customer and subsequent handling of the individual customer’s journey.
• Contributes to benchmark audits and targeted reviews.
• Identifies trends and recommends priority action items essential for the business to improve the experience for customers and subsequent handling.
• Partners with leadership to identify targeted audit needs for individual sites or teams.
• Works independently to execute the audit based on the agreed upon scope, analyze the audit results, write audit summary reports, and communicate results to local leaders.
• Consults with business to identify top opportunities and recommends actions to improve work product and business results.
• Regularly partners with business leadership in meetings and calibration sessions to provide consultation and recommendations, including delivery of communication when needed.
• Provides technical assistance to the business with auditing tools, or other applicable technology, and provides suggestions on audits completed by supervisors and other reviewers.
• May serve as team audit lead on a rotational basis.
• Organizes and obtains pertinent data, communicates expectations to peers, and arranges internal calibrations and re-audits.
• Analyzes audit data and assembles audit summary reports for leadership distribution.
• Participates in audit closing conferences with leadership.
• Completes secondary reviews of peer audits to ensure internal consistency of work.
• Assists Compliance with targeted reviews.
• Trains new members and mentors potential successors. Performs other duties as assigned.

Quality Consultant

Procurement

• - Support SS&P leadership with research and analytics aligned to sourcing and procurement initiatives.
• - Generate ad-hoc reports, analyze spend and market data, and present key insights to SS&P and operational stakeholders.
• - Assist in assembling sourcing documentation, including requirement gathering, vendor response consolidation, and execution of sourcing processes for low-to-mid complexity assignments.
• - Facilitate contractual review and execute documentation for low complexity transactions, ensuring accuracy and compliance with U.S. laws and regulatory frameworks.
• - Coordinate completion of agreements such as MSAs, NDAs, Amendments, SOWs, and Work Orders.
• - Manage multiple sourcing and contracting efforts simultaneously, following approved procurement processes.
• - Apply industry-standard negotiation practices, including developing negotiation plans.
• - Build and maintain strong relationships with operational stakeholders.
• - Demonstrate problem-solving, analytical thinking, and effective communication throughout all activities.

Strategic Sourcing & Procurement Analyst

Analytics Engineer

• Assist in the full-stack development of our tools.
• Proficient in Node.js for back-end application logic.
• Use Angular for front-end app logic.
• Execute SQL queries and procedures (both JavaScript and Python based).
• Utilize Python for creating scheduling scripts and other tasks.
• Validate data and calculations.

• Provides moderate to advanced, often confidential support to company executives
• Handles information requests
• Performs clerical functions such as preparing correspondence, receiving visitors and phone calls
• Arranges conference calls and manages calendars for one or more executives
• Uses judgment and initiative to manage both routine and unusual situations
• Greets internal and external customers; handles general inquiries
• Refers more complex inquiries to appropriate department or individual
• Utilizes good judgment and operates with a customer-centric approach
• Organizes executive’s calendars and prioritizes requests
• Schedules and coordinates meetings, appointments, and other activities
• Contacts individuals to communicate schedule changes
• Assists in compiling meeting agendas and speeches
• Compiles and analyzes basic information for inclusion in reports or presentation materials
• Helps to prepare charts, graphs, tables as necessary
• Uses discretion in answering and screening telephone calls and emails
• Receives and assigns incoming mail to appropriate individual
• Retrieves files and materials needed to address action items
• Maintains records, confidential files, and hold/diary system
• Performs follow-up work as needed
• May requisition, distribute and maintain supplies
• Prepares expense reports and handles payments for expense items
• May back up other Executive Assistants as needed

Manager

• FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent.
• By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
• We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
• Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
• **What to expect on your journey with us:**
• - A solid and innovative company with a strong market presence
• - A dynamic, diverse, and multicultural work environment
• - Leaders with deep market knowledge and strategic vision
• - Continuous learning and development

Associate Cloud Business Manager – AWS

Product Marketing

• Job SummaryThe Senior Product Marketing Manager will lead the digital customer experience for Farmers' product solutions.
• This role will lead enterprise stakeholders to develop product strategies, with a focus on emerging technologies that will enable customer-experience transformation and digital innovation.
• Essential Job FunctionsCommand digital product solutions, while inspiring the vision and thought leadership on emerging technologies (AI, AR/VR, and Connected Devices)/development methods and their application.
• Evaluate enterprise opportunities, scoping, and delivery of prototypes/POCs/MVPS.
• Lead key transformation initiatives, with cross-functional teams, prioritizing work in backlogs, and drive for products that deliver to Farmers experience expectations.
• Drive a test and learn environment by enabling new capabilities through innovation.
• Proficiently lead conversations with the executive management within the organization, and inspire clear ideas and actions.
• Collaborate with enterprise stakeholders to develop marketing requirements and detailed use cases/user stories.
• Partner closely with IT and operations to develop, manage and execute a detailed product roadmap that delivers on the needs of our customers. Serve as an integrator between business needs and technology solutions, helping to deliver tools and methodologies to align with Marketing goals and objectives.
• Responsible for defining strategy, requirements, prototyping, testing, training, support procedures, communications and implementation.
• Track innovation trends within the insurance industry and monitor digital growth in other verticals.
• Create competitive benchmarks to articulate benefits based on enhancements or new capabilities.
• Explore emerging technologies and provide proactive marketing and data insights to optimize opportunities that benefits customer experience.
• Make recommendations on short term and long term roadmaps that aligns with the Customer Strategy and Marketing goals.
• Conduct competitive landscape assessments to guide product development and go-to-market strategies.
• Define measurement strategies and reporting requirements to manage the effectiveness, and is responsible for successful delivery and ongoing performance management.
• Measure and report on digital marketing data and KPI’s and provide insights and business recommendations to business counterparts.

Senior Product Marketing Manager

• FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
• We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
• Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
• **What to expect on your journey with us: **
• - A solid and innovative company with a strong market presence
• - A dynamic, diverse, and multicultural work environment
• - Leaders with deep market knowledge and strategic vision
• - Continuous learning and development
• **We count on you for: **
• - Provide confidential, high-level support to the CFO and Finance Executives.
• - Manage and protect executive calendars, with special attention beyond traditional responsibilities.
• - Schedule meetings, arrange travel, and coordinate conference calls.
• - Handle correspondence, visitors, phone calls, and general inquiries with professionalism.
• - Use judgment and initiative to resolve routine and unexpected situations.
• - Maintain close relationships with internal and external stakeholders.
• - Make autonomous decisions to ensure successful outcomes.
• - Act as a trusted point of contact for internal and external stakeholders.
• - Prepare agendas, presentations, and reports; create charts and tables as needed.
• - Screen calls, emails, and mail with discretion; ensure timely follow-up.
• - Maintain records, confidential files, and office supplies.
• - Process expense reports and payments.
• - Support and, when appropriate, lead cross-functional projects related to people and business operations.
• - Provide backup support to other Executive Assistants when required.

Administrative Supervisor – Executive Assistant

Financial Planning and Analysis

• The Bristol West/Specialty finance team provides analytics and forecasting for internal and external reporting.
• The team support the Specialty Foremost and Bristol West organizations within Farmers to ensure profitability for the company.
• This role will be a support for the Bristol West finance team to offer more analytics and reporting to the business.
• There will be forecasting, report processes, and data consumption to ensure Bristol West and the Farmers organization have what they need to promote success and profitability.

Finance Analyst II – Bus Ops Fin, Forecast

• Responsible for leading, managing, and supporting assigned administrative team to effectively service internal and external customers
• Responsible for continuous improvement of customer experience, business results, compliance, and employee development
• Monitors all aspects of team performance, including but not limited to, customer experience, work product quality and coordination, workload and inventory efficiency, attendance, and compliance with established company and regulatory guidelines
• Responsible for individual employee development through regular performance reviews with improvement plans, skill coaching, progress tracking, feedback, and discipline
• May be responsible for supervising inbound/outbound calls and for overseeing distribution of mail and other documents to appropriate individuals in the organization
• Interacts with customers, vendors, and other internal departments to investigate and resolve technical processing and financial transaction issues
• Addresses customer escalations and works to resolve them directly, or route to the appropriate contacts for resolution
• Evaluates reports, trends, and results to identify and take action to improve business outcomes
• Creates, updates, and maintains operational reports as required
• May create and deliver presentations to immediate leadership team as well as key stakeholders in other business units

FBS Product Owner

FBS Cloud Cost Specialist – FinOps

Executive Assistant

Salesforce Solution Lead

Data Engineer Associate Manager

Product Owner I

Quality Consultant

Strategic Sourcing & Procurement Analyst

Analytics Engineer

Executive Assistant

Associate Cloud Business Manager – AWS

Senior Product Marketing Manager

Administrative Supervisor – Executive Assistant

Finance Analyst II – Bus Ops Fin, Forecast

Claims Operations Supervisor