Director of Client Strategy
Zaelab
Director, Implementation
Canto
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Iowa, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Utah, Washington, Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Shape the future of customer onboarding experience
- Lead a global team
- Drive transformation across regions and teams
- Evolve technical implementation practices
- Inspire and empower a high-performing global team
- Collaborate cross-functionally with Product, Sales, and Customer Success
Requirements
- Proven track record of leading global implementation organizations
- 10+ years of experience in Implementation, Customer Success, or related functions
- 5+ years in senior or global leadership within a SaaS environment
- Demonstrated success in building and executing scalable implementation strategies
- Exceptional leadership and team development skills
- Strong strategic, analytical, and communication skills
Benefits
- Continuous learning culture
- Open communication
- Hands-on impact
- Innovation
- Collaboration
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
implementation strategiescustomer onboardingSaaS
Soft skills
leadershipteam developmentstrategic skillsanalytical skillscommunication skills
