Zaelab

Director of Client Strategy

Zaelab

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Lead

About the role

  • Drive strategic direction of accounts and participate in quarterly and annual planning processes.
  • Be directly accountable for the revenue on all Zaelab accounts within your portfolio.
  • Be a consultative partner to our clients, identifying areas of their business that require transformation or modernization.
  • Work closely with and coordinate multiple organizational layers and stakeholders both internally and externally.

Requirements

  • +8 years of experience in consulting, account management or strategic client services roles, ideally within a consulting, digital, or technology services environment.
  • Proven experience managing complex, multimillion-dollar accounts and working with C-suite stakeholders.
  • Demonstrated expertise in driving strategic growth within a portfolio of existing or new accounts.
  • Strong decision-making skills and the ability to have difficult conversations with confidence and poise are a must.
  • Comfortable operating in a high growth, entrepreneurial environment, is flexible and agile as business needs and goals shift
  • Demonstrated knowledge of and passion for the industry.
  • Ability to confidently persuade, present and champion ideas.
  • Demonstrating organization, time management, and multi-tasking skills.
  • Exceptional written and verbal communication skills.
  • Solid negotiation skills.
  • The ability to travel is required.
  • Bachelor's degree, preferably in business management or administration, marketing, information technology, communications, public relations or related fields.
Benefits
  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Work From Home - Flexible hours
  • Training & Development
  • Employee Discounts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementstrategic client servicesconsultingrevenue managementbusiness transformationportfolio managementC-suite engagementstrategic growth
Soft skills
decision-makingnegotiationpersuasionpresentationorganizationtime managementmulti-taskingcommunication
Certifications
Bachelor's degree
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