Zaelab

Consultant

• Support the delivery of CPQ and Quote-to-Cash initiatives, contributing to solution design, configuration, and implementation.
• Participate in client-facing discussions, solution reviews, and technical problem-solving sessions.
• Collaborate with project teams to ensure delivery milestones are met with quality and consistency.
• Assist in designing Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, and order fulfillment workflows.
• Configure product configurators using technologies such as Logik.ai (ServiceNow CPQ) under guidance from senior team members.
• Help translate business requirements into functional specifications aligned with platform best practices.
• Participate in business and technical discovery sessions, helping to assess current-state systems and define requirements.
• Support business process mapping and contribute to functional and architectural documentation.
• Assist with gap analysis to identify opportunities for process optimization through CPQ capabilities.
• Contribute to configuration, development, and testing of CPQ solutions.
• Work closely with developers and architects to ensure designs are implemented accurately.
• Troubleshoot functional and technical issues, escalating complex problems as needed.
• Support integration efforts connecting CPQ with commerce platforms, ERP systems, and other enterprise applications.
• Assist in building prototypes and proofs of concept to validate requirements and solution approaches.
• Learn and apply integration patterns and best practices under the guidance of senior team members.

Digital Consultant, CPQ/Logik

Frontend Engineer

• Build, enhance, and maintain Angular applications for client-facing e-commerce solutions
• Translate UI/UX designs and wireframes into responsive, accessible, production-ready interfaces
• Collaborate with backend engineers to integrate REST APIs (and occasionally GraphQL)
• Participate in code reviews, contributing to shared standards and continuous improvement
• Write and maintain unit tests, supporting a strong culture of quality and reliability
• Actively participate in Agile ceremonies (planning, standups, retrospectives)
• Mentor junior engineers and contribute to team knowledge-sharing
• Proactively identify opportunities to improve performance, accessibility, and developer experience
• Stay current with front end technologies and best practices, bringing recommendations to the team

Front End Engineer, Angular

Ecommerce

• Lead e-commerce projects using Agile/Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs.
• Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed.
• Serve as primary point of contact for client stakeholders, executives, and internal team members.
• Maintain the tools and documentation required for Zaelab's implementation projects.
• Report project performance using appropriate tools and techniques.
• Successfully manage relationships with clients and team members.
• Collaborate within the Project Management team to continuously improve solutions and processes.
• Strive to understand the technology systems and e-commerce industry that Zaelab supports.

Senior Project Manager, Enterprise E-Commerce

Sales

• Partner with clients to understand business requirements and translate them into Salesforce-based solutions
• Design, configure, and optimize Salesforce solutions across relevant clouds, including Sales, Service, and Commerce
• Lead or support Salesforce implementations, enhancements, and system integrations
• Collaborate with cross-functional teams, including developers, architects, and project managers, to deliver successful outcomes
• Provide strategic guidance on Salesforce capabilities, platform best practices, and roadmap planning
• Support user adoption through documentation, training, and change management activities
• Ensure solution quality, scalability, and alignment with client goals

Digital Consultant, Salesforce

• Support clients in designing and implementing scalable Salesforce solutions
• Contribute to requirements gathering, solution design, configuration, and user adoption activities
• Collaborate with clients and internal teams to understand business needs
• Assist in the design and configuration of Salesforce solutions
• Support Salesforce implementations, enhancements, and integration efforts
• Work closely with developers, architects, and project managers
• Help document business requirements, process flows, and solution designs
• Support end-user training, documentation, and change management activities
• Ensure solutions follow Salesforce best practices

Associate Digital Consultant, Salesforce

Architect

• Serve as the primary technical authority for CPQ and Quote-to-Cash initiatives, representing Zaelab in client-facing architectural discussions, solution reviews, and technical decision-making.
• Act as a subject matter expert in Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, contracts, and downstream order fulfillment.
• Lead architecture and functional design of custom product configurators, including technologies such as Logik.ai (ServiceNow).
• Translate complex revenue models into scalable CPQ architectures aligned with platform best practices.
• Design scalable and secure architectures that integrate with commerce platforms, ERP systems, CDPs, middleware, and adjacent enterprise systems.
• Collaborate with clients and internal teams to create prototypes and proofs of concept to validate requirements and solution approaches.
• Conduct business and technical discovery, assessing current-state revenue systems and defining future-state CPQ roadmaps.
• Lead business process mapping sessions and produce functional and architectural documentation.
• Perform gap analysis and identify opportunities to optimize business processes through CPQ and commerce capabilities.
• Maintain a hands-on approach to solution delivery, contributing to configuration, development, and technical problem-solving alongside the team.
• Partner closely with developers to ensure designs are implemented accurately and efficiently.
• Troubleshoot complex functional and technical issues, identifying root causes and driving resolution.
• Mentor consultants, developers, and analysts on CPQ architecture patterns, platform capabilities, and delivery best practices.
• Coach teams on balancing functional requirements with technical feasibility and long-term maintainability.
• Set quality standards for CPQ design, documentation, and delivery execution.
• Partner with Solution Engineering and Sales teams to scope engagements, propose architecture approaches, and communicate solution value to B2B clients.
• Build trusted relationships with client sponsors and stakeholders, guiding strategic decision-making.
• Clearly articulate CPQ solution value to technical and non-technical audiences.
• Contribute to Zaelab accelerators, templates, and repeatable CPQ implementation patterns.
• Stay current with CPQ, commerce, and platform trends, sharing insights internally and externally.
• Participate in internal enablement, client workshops, and industry/community forums.

Digital Consultant, CPQ/Logik

Front End Engineer, Angular

Senior Project Manager, Enterprise E-Commerce

Digital Consultant, Salesforce

Associate Digital Consultant, Salesforce

Digital Consulting Architect, CPQ