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Zaelab

Lead CPQ Solution Engineer

Zaelab

Lead CPQ Solution Engineer at Zaelab driving growth of CPQ & CRM practice. Collaborating with clients to design scalable solutions for quoting and order orchestration.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Lead discovery sessions with prospective clients to understand business processes, quoting requirements, pricing models, and order orchestration needs.
  • Develop accurate project estimates including timelines, resource plans, and budget expectations.
  • Translate client requirements into clear functional designs and technical solution architectures.
  • Design and deliver tailored product demonstrations that highlight the value of Logik.ai and ServiceNow Sales and Order Management, & ServiceNow CPQ solutions.
  • Collaborate with sales teams to craft compelling solution narratives and presentations aligned to specific industries and use cases.
  • Serve as the primary technical advisor during the sales cycle, addressing customer questions and guiding solution decisions.
  • Support the development of proposals and Statements of Work with detailed scope definitions, assumptions, and implementation approaches.
  • Conduct technical workshops, architecture sessions, and solution deep dives with prospects and clients.
  • Ensure smooth handoff from presales to delivery by documenting requirements, solution designs, and project scope.
  • Participate in project kickoff sessions to align delivery teams on client expectations and solution architecture.
  • Provide ongoing advisory support to delivery teams and project leadership when needed.

Requirements

What you’ll need
  • 7+ years of experience implementing or architecting CPQ, order management, or enterprise commerce solutions.
  • Hands-on experience with ServiceNow CPQ (Logik.ai) or ServiceNow Sales and Order Management strongly preferred.
  • Experience designing complex pricing models, product configuration logic, and quote-to-cash workflows.
  • Strong understanding of enterprise architecture concepts including integrations, APIs, and system orchestration.
  • Experience supporting enterprise pre-sales cycles including demos, solution architecture, and proposal development.
  • Ability to translate complex technical concepts into clear business value for executive and technical stakeholders.
  • Excellent communication, facilitation, and presentation skills.
  • Experience working with cross-functional teams including sales, delivery, finance, and product teams.
  • Preferred Experience
  • Experience with enterprise platforms such as Salesforce, ServiceNow, or other CPQ ecosystems.
  • Familiarity with enterprise lead-to-cash processes and order orchestration frameworks.
  • Experience working in consulting or professional services environments.
  • Certifications in ServiceNow or relevant partner platforms.

Benefits

Comp & perks
  • Unlimited Vacation/PTO
  • Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
  • Fully remote and distributed teams
  • Paid Parental Leave
  • Ongoing training and education opportunities
  • 0% Bureaucracy Culture - Focus is on responsibilities, not title

ATS Keywords

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Hard Skills & Tools
CPQ solutionsorder managemententerprise commerce solutionspricing modelsproduct configuration logicquote-to-cash workflowsenterprise architectureintegrationsAPIssystem orchestration
Soft Skills
communication skillsfacilitation skillspresentation skillscollaborationadvisory supportproblem-solvingclient engagementstakeholder managementtechnical translationproject management
Certifications
ServiceNow certificationrelevant partner platform certifications