Branch Service Manager – Field Technicians
Canon USA
Oracle
Manager, Branch Service – Field Technicians
Canon USA
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $77,180 - $115,580 per year
Job Level
SeniorLead
Tech Stack
Oracle
About the role
- Manage a team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software.
- Selecting, hiring, training, and developing current and new technical representatives.
- Addressing and resolving customer issues in a time-effective manner to achieve complete customer satisfaction.
- The warehousing process as it relates to merchandise and inventory.
- The development and education of the team as it relates to new technology in an evolving industry.
Requirements
- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time.
- Service management experience in the office technology industry.
- Hands-on field technical experience with a vast knowledge of electromechanical technology.
- Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.
- Strong communication skills, including the desire to develop and lead a team.
- Possess excellent time management skills.
