Candor Health

Solution Engineering

Candor Health

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Join client calls to understand unique customer workflows and business requirements
  • Ideate and architect solutions for implementing Candor's healthcare data into client systems
  • Serve as the technical expert explaining our API, flat file exports, and UI capabilities to customers
  • Maintain and update the comprehensive data dictionary and documentation
  • Set up and configure custom data exports tailored to individual client needs
  • Implement last-mile technical solutions to ensure seamless data integration for clients
  • Act as a primary point of contact for clients, coordinating across internal engineering teams
  • Collaborate closely with product, data, and engineering teams to translate customer needs into technical requirements
  • Provide technical consultation during the sales process and post-implementation support
  • Stay up-to-date on healthcare data standards and client integration best practices
  • Create clear technical documentation, integration guides, and solution proposals for stakeholders
  • Troubleshoot integration issues and provide timely resolution to customer technical challenges

Requirements

  • 3+ years of experience in forward deployed engineering, solutions engineering, technical consulting, or other customer-facing technical roles
  • Proficient in SQL, with experience writing complex queries for data validation, transformation, and troubleshooting
  • Strong background in APIs, data integration, and technical solution design
  • Skilled at explaining complex technical concepts to both technical and non-technical stakeholders
  • Hands-on experience with structured data formats (JSON, CSV, XML) and relational databases
  • Familiarity with CRM systems, data pipelines, and customer success or support platforms
  • Detail-oriented and analytical, with strong problem-solving skills
  • Excellent communication skills with a customer-first mindset; skilled at active listening and translating customer needs into technical solutions
  • Experience with healthcare workflows, regulatory compliance (e.g., SOC2, CMS), payer systems, provider data, or interoperability standards (e.g., HL7, FHIR) is a plus