Salary
💰 $107,500 - $150,000 per year
About the role
- Manager, Customer Analytics is an analytics leader who analyzes data to solve business problems and drive growth within Commerce Marketing focusing on Customer Engagement and Loyalty
- Deep-dive analysis across various datasets (using SQL or R) to answer business questions and identify new opportunities
- Dig 2 to 3 layers deep to uncover insights that aren’t surface level
- Effectively communicate analysis findings to non-technical stakeholders and senior leadership
- Partner with Product, Data Science, CRM and Ops teams to turn insights into actionable outcomes and measure impact
- Lead development of data visualization and dashboards to monitor performance, generate insights, and improve profitability and user experience
Requirements
- 4+ years of experience in data and analytics, with demonstrated career growth and momentum in influencing businesses
- Deep understanding of e-commerce and CRM
- Detail-oriented, with strong analytical, technical and problem-solving skills
- Proactive in taking initiative and driving projects to a conclusion
- Hands on experience working with large and complex data – proficiency w/ SQL is a must
- Knowledge of sports helpful, but not required