Fanatics

Customer Analytics Manager

Fanatics

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $107,500 - $150,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Manager, Customer Analytics is an analytics leader who analyzes data to solve business problems and drive growth within Commerce Marketing focusing on Customer Engagement and Loyalty
  • Deep-dive analysis across various datasets (using SQL or R) to answer business questions and identify new opportunities
  • Dig 2 to 3 layers deep to uncover insights that aren’t surface level
  • Effectively communicate analysis findings to non-technical stakeholders and senior leadership
  • Partner with Product, Data Science, CRM and Ops teams to turn insights into actionable outcomes and measure impact
  • Lead development of data visualization and dashboards to monitor performance, generate insights, and improve profitability and user experience

Requirements

  • 4+ years of experience in data and analytics, with demonstrated career growth and momentum in influencing businesses
  • Deep understanding of e-commerce and CRM
  • Detail-oriented, with strong analytical, technical and problem-solving skills
  • Proactive in taking initiative and driving projects to a conclusion
  • Hands on experience working with large and complex data – proficiency w/ SQL is a must
  • Knowledge of sports helpful, but not required