Canadian Solar Inc.

Customer Success Manager

• Serve as the Solution Lead and technical SME for Microsoft Dynamics 365 CRM across North America
• Lead end-to-end CRM delivery work with internal IT teams and external implementation consultants, from discovery through go-live and stabilization
• Manage project delivery activities to keep implementation work on schedule, on budget, and aligned to scope
• Build and maintain strong relationships with business and IT stakeholders to align priorities and drive decisions
• Define and document business requirements, process flows, and future-state design for sales operations, planning, and customer engagement
• Apply functional and technical knowledge to guide solution architecture, including customization, data model decisions, and data migration strategies
• Support testing strategy and execution, including unit testing, integration testing, and UAT planning and coordination
• Develop core enablement artifacts such as training materials, process documentation, and user training support
• Drive strong governance practices to ensure solution quality, scalability, and alignment to business needs
• Provide ongoing operational support for Dynamics 365 CRM, including intake and prioritization of enhancements and issues

Dynamics 365 CRM Lead

Manager

• Own and lead the RFP response and competitive bid processes for projects globally, analyzing commercial and legal aspects of Customer RFPs to develop a competitive submission to continue to grow the execution pipeline
• Lead the Customer and sub-contractor contract negotiation phase for equipment, services, and EPC contracts by collaborating with key internal and external stakeholders to identify and mitigate risks
• Develop key requirements for RFPs to sub-contractors and evaluate the bid results
• Responsible for bid analysis and modelling to support the strategic procurement process
• Work with supply chain to capture competitive intelligence and generate insights on supply chain and BESS landscape
• Interacts with external parties including Customers, vendors, and potential suppliers
• Actively identify opportunities to improve business processes and support the implementation of such
• Ensure the organization's internal contract documents are accurate and well maintained
• Provide contract support to the Project’s team during contract execution

Senior Commercial Manager

Risk

• Develop and ensure overall compliance with risk processes; perform periodic process audits as required
• Support the Managing Director in market research across customer segments, competitive landscape, and regulatory frameworks to identify strategic opportunities for BESS offerings
• Maintain risk management processes to identify technical and commercial risks, promote mitigation strategies, and assure informed leadership decisions, both in pre-contract and post-contract phases of the project
• Develop and refine pricing strategies that align with the organization’s risk appetite, integrating commercial insights with risk considerations to support go-to-market execution
• Ensure the data accuracy and completeness of information provided by the Commercial Manager and Application Engineering teams through the Risk Passport (CRM or other)
• Develop, maintain and manage a project Risk Passport and approval Delegation of Authority
• Represent the Risk Team at HQ risk reviews, when required, and accurately present proposal details to the leadership team to facilitate rapid decision making
• Provide Business Leadership with detailed information to identify external transaction risks and develop mitigation strategies

Commercial Risk Manager – EPC, Contracts

Backend Engineer

• Define and lead enterprise AI architecture standards, frameworks, and best practices
• Design scalable AI platforms supporting Generative AI, Agentic AI, Machine Learning, and advanced analytics
• Establish enterprise governance for AI security, compliance, model lifecycle management, and responsible AI adoption
• Partner, collaborate and influence senior leadership to identify high-value AI use cases aligned with business priorities and operational efficiency goals
• Lead the end-to-end design and deployment of enterprise AI solutions and intelligent automation initiatives
• Architect and implement AI-powered copilots, knowledge assistants, and workflow automation solutions
• Integrate AI capabilities into enterprise applications including Microsoft Dynamics 365, SAP S/4HANA, Salesforce, Service Platforms, and custom applications
• Design scalable APIs, microservices, and AI orchestration frameworks
• Lead implementation of enterprise GenAI solutions leveraging platforms such as OpenAI, Anthropic Claude, Google Gemini, Microsoft Copilot Studio, and Azure AI Services
• Design Retrieval-Augmented Generation (RAG) architectures, vector databases, prompt engineering frameworks, and enterprise knowledge management solutions
• Build secure enterprise AI integrations with internal data platforms and business systems
• Evaluate and optimize LLM performance, cost, governance, and scalability
• Collaborate with data engineering teams to establish scalable AI/ML pipelines and data architectures
• Design enterprise-grade MLOps and LLMOps capabilities including CI/CD, monitoring, observability, and model governance
• Ensure reliability, scalability, security, and operational readiness of AI platforms
• Support cloud-native AI deployments across Azure, AWS, and Google Cloud
• Serve as technical lead and mentor for AI engineers, developers, and solution architects
• Partner with business stakeholders across Manufacturing, Sales, Operations, Finance, and Supply Chain to translate business requirements into AI-enabled solutions
• Drive vendor evaluations, proof-of-concepts, and strategic partnerships related to AI technologies
• Communicate technical concepts effectively to both technical and executive audiences

Senior Manager, Technical Architect – Enterprise AI Solutions

Solutions Engineer

• Own the technical evaluation of power-side equipment, including inverters, power conversion systems, and medium-voltage transformer solutions
• Support supplier qualification by reviewing technical proposals, comparing equipment options, and recommending suitable vendors or technologies
• Work with engineering, product, procurement, and business development teams to shape power-side solution architecture for utility-scale BESS projects
• Translate technical requirements, customer needs, and market feedback into product requirements, roadmap input, and solution development priorities
• Support certification, compliance, and technical validation activities, including coordination with internal teams, suppliers, and independent engineers
• Create and maintain clear technical documentation, specifications, evaluation records, and solution materials to support internal alignment and customer-facing activities
• Provide technical guidance throughout product integration, commercialization, and field feedback cycles to improve solution performance and competitiveness

Technical Solutions Manager

Learning and Development

• Lead the development and evolution of Canadian Solar University programs based on business priorities.
• Ensure compliance, EHS, Service, HR, and department-specific training and learning paths are set up accurately, on time, with effective tracking and reporting.
• Develop digital eLearning solutions including SCORM packages using Articulate, Rise, Camtasia and other development software.
• Establish quality standards for instructional design: ensuring all learning adheres to proper learning design principles (ADDIE) and LMS system quality requirements.
• Generate and analyze regular and ad hoc reports from the LMS.
• Drive data-informed decision-making by generating, analyzing, and presenting LMS metrics, dashboards, and insights to stakeholders.
• Own end-to-end lifecycle global learning programs:, including strategy, design, planning, execution, communications, and continuous improvement.
• Manage and improvement performance management processes.
• Partner with HR business partners to design and implement a comprehensive global onboarding and new hire experience.
• Update and deliver the new manager training program.
• Collaborate with regional HR leaders to design and scale coaching initiatives.
• Partner with the EHS team to manage and implement global training programs within the LMS, ensuring accuracy, quarterly updates, and reporting.
• Design and launch competency-based learning campaigns aligned to organizational values and career levels.
• Design and develop the next generation leadership program.
• Design and develop intern program.
• Build and maintain internal intranet for global consumption.
• Analyze learning data to identify trends, gaps, and opportunities; recommend and implement improvements.
• Evaluate, recommend and manage learning and technology partners to support the Canadian Solar University learning and development initiatives.
• Manage vendor relationships and assess effectiveness of solutions including performance evaluation, ROI assessment, and continuous optimization of solutions.

Manager, Learning & Talent Development

IT Support

• Participate in operational projects and SOX compliance efforts.
• Conduct audit projects as assigned within time budget and deadlines.
• Participate in comprehensive planning and risk assessments relating to each assignment.
• Perform audit test work and preparation of adequate and sufficient audit documentation.
• Working with Audit Manager to tailor detailed risk-based audit programs.
• Participate in the preparation of audit reports with clearly presented recommendations.

Internal Audit Manager

Sales

• Contact and meet existing prospects and clients and build a close, binding relationship to understand their needs and to ensure the company’s solutions are positioned correctly to meet those needs.
• Generate, identify and contact new leads through different sources and trade publications.
• Develop an account penetration strategy to grow the customer base within the territory.
• Achieve targets for sales volume, revenue and gross margin as well as targets for territory management including but not limited to market-share, customer base.
• Manage the entire sales cycle of our PV products and manage the integration of our products into small utility, commercial & industrial and residential sectors by understanding the technical and financial project needs and offering project specific support packages outside the product where applicable.
• Frequently establish and communicate sales forecasts, sales opportunities and prospect review.
• Collect and share competitive information as well as market and territory data from the field to assist in marketing strategies as well as to define products, sales and business development activities.
• Participate in trade shows and conferences to represent the company, to entertain clients and prospects and to close new sales opportunities.

Regional Sales Manager

Product Manager

• Manage elements of the existing and future Central American product portfolio and its life cycle from strategic planning to tactical activities, including creating, maintaining and updating product roadmaps.
• Main product focus: PV Modules
• General Solar System knowledge
• Communicate and train customers and sales teams in regards of product details and specifications, product advantages, product applications and product benchmark compared to competitors.
• Research, analyze and draft market requirements for existing and new products by communicating with customers and sales teams, by reading other information sources and transferring these requirements into product and roadmap proposals.
• Present proposals to internal stakeholders to gain approval.
• Follow codes and certifications as they develop; analyze their impact on the market and specific products; make recommendations to management on how to leverage these developments to CSI’s benefit.
• Work with industry stakeholders to increase Canadian Solar product compatibility and adoption.
• Coordinate, review and approve usage of Canadian Solar products within project designs.
• Prepare content and materials for customer visits with sales managers to conduct product presentations, customer training sessions, webinars and customer events.
• Provide, coordinate and validate content for technical and marketing collateral material such as datasheets, technical brochures, reports, white papers and others.
• Work with the marketing team to launch and communicate new products and their features and measure the introduction and sales success of the existing and new products.
• Ability to travel up to 35% of the time, including international travel.
• Perform other related duties as assigned by management.

Product Manager – Modules

• maximize solar self consumption
• reduce grid independence
• empower homeowners with clean energy independence
• sell and lead the full sales cycle from prospecting to closing
• generate, manage, and close opportunities independently
• lead a small team of excellent Salespeople
• bring and expand a strong portfolio of installer and distribution network
• deliver outstanding service and build long-term trust and loyalty
• develop and execute strategic sales & business plans
• confidently communicate the value proposition of storage solutions
• collaborate closely with internal teams
• act as the face of the company at industry events

Senior Sales/Channel Manager – EP Cube

• Lead the development and evolution of Canadian Solar University programs based on business priorities.
• Ensure compliance, EHS, Service, HR, and department-specific training and learning paths are set up accurately, on time, with effective tracking and reporting.
• Develop digital eLearning solutions including SCORM packages using Articulate, Rise, Camtasia and other development software.
• Establish quality standards for instructional design: ensuring all learning adheres to proper learning design principles (ADDIE) and LMS system quality requirements.
• Generate and analyze regular and ad hoc reports from the LMS.
• Drive data-informed decision-making by generating, analyzing, and presenting LMS metrics, dashboards, and insights to stakeholders.
• Own end-to-end lifecycle global learning programs, including strategy, design, planning, execution, communications, and continuous improvement.
• Manage and improvement performance management processes.
• Partner with HR business partners to design and implement a comprehensive global onboarding and new hire experience.
• Update and deliver the new manager training program.
• Collaborate with regional HR leaders to design and scale coaching initiatives.
• Partner with the EHS team to manage and implement global training programs within the LMS, ensuring accuracy, quarterly updates, and reporting.
• Design and launch competency-based learning campaigns aligned to organizational values and career levels.
• Design and develop the next generation leadership program.
• Design and develop intern program.
• Build and maintain internal intranet for global consumption.
• Analyze learning data to identify trends, gaps, and opportunities; recommend and implement improvements.
• Evaluate, recommend and manage learning and technology partners to support the Canadian Solar University learning and development initiatives.
• Manage vendor relationships and assess effectiveness of solutions including performance evaluation, ROI assessment, and continuous optimization of solutions.
• Stay updated on industry trends and emerging technologies related to learning and development to identify potential partnerships and innovative solutions.