Senior Technical Writer/Trainer
DecisionPoint Corporation
Cyber SecuritySDLC
Technical Writer I
Cambium Learning Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- In this role, you will write materials to help teachers understand how to use our online testing system.
- You will work cross-functionally with a team of software developers, testers, project managers, and communications writers to develop user guides, training manuals, and tutorials.
- Develop plain-language User Guides and Training Manuals that speak to teachers and clearly explain how to use all components of the online testing system.
- Write texts based on given keywords, visualize ideas, brainstorm, and ultimately write explanations and descriptions that are compelling, fresh and attention grabbing.
- Infuse all materials with a voice and tone to which teachers can easily relate.
- Recommend designs, layouts, and formats for all documents that can help teachers prioritize and quickly locate relevant information about each online testing system.
- Contribute to proposal writing by drafting and editing relevant sections.
Requirements
- Bachelor’s degree in Communications or Journalism, or equivalent experience.
- 3+ years of experience working in education, technology, or product writing for a company with education products or online products.
- Excellent writing and editing skills from a wide stylistic perspective according to a tone of voice that appeals to K–12 educators.
- Comprehensive knowledge of the English language, its grammar, punctuation, and spelling, both written and oral.
- The ability to both write and edit texts that are clear, simple, and concise with a customer perspective in mind.
- Experience working on parallel, multiple projects.
- Excellent time management and organizational skills, and the ability to adapt to changing software requirements, project scopes, and/or dimensions.
- Flexibility and ability to work additional hours are needed and expected during peak times.
Benefits
- Remote First Work Environment
- Reimbursement to help cover the cost of setting up your home or remote office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
writingeditinguser guide developmenttraining manual creationplain-language writingproposal writingvisualizationcontent developmentgrammarpunctuation
Soft skills
communicationtime managementorganizational skillsadaptabilityflexibilitycollaborationcreativitycustomer perspectiveattention to detailproject management
Certifications
Bachelor’s degree in CommunicationsBachelor’s degree in Journalism
