Business Operations

• Designing and implementing information systems that support C1’s business objectives
• Strategic planning, design, evaluation and risk management of system architectures
• Partnering with teams to understand business scope and implement sustainable, cost-effective solutions
• Develop comprehensive system architectures ensuring scalability, reliability, and efficiency
• Gather and analyze business requirements and translate into technical specifications
• Oversee integration of various business systems ensuring seamless communication and data flow
• Evaluate emerging technologies and recommend adoption
• Align system architecture with business strategy and contribute to IT strategy execution
• Collaborate with cross-functional teams to ensure alignment between technology and business needs
• Identify and address security and compliance risks and implement mitigation measures
• Create and maintain documentation of system architectures, processes, and configurations
• Troubleshoot and resolve complex system issues and collaborate on solutions
• Manage change impacts and provide training/support to end-users
• Implement QA best practices and define KPIs to measure process effectiveness
• Promote innovation and continuous improvement and recommend new technologies and practices
• Collaborate with vendors and third-party partners on solution selection and evaluation
• Lead and participate in peer reviews of solution designs and business processes
• Create process flowcharts and diagrams and participate in designing new features/enhancements
• Maintain understanding of Data Engineering techniques, tools and technologies
• Provide database integrations/data migrations between applications
• Analyze end-user needs and design, test, and develop software; diagnose issues and execute resolution plans
• Work independently and deliver on timelines
• Complete role specific training, certifications, or attend industry events as assigned by manager on an annual basis

Business Process Architect

BizOps Associate

HR Business Operations Specialist

Lead Director, Business Operations and Strategy

Manager, Business Operations

Business Operations Program Manager