Buxton Resources

Data Analyst

• Support a cross-functional team in the development of predictive models to aid in real estate and marketing decisions for retail, restaurant, and healthcare clients.
• Analyze consumer data, including frequency, valuation, expenditure habits, and other patterns of behavior.
• Analyze site location data, including trends identified by site characteristics, site types, key performance indicators, and any other qualitative findings.
• Standardize data for analysis and perform data verification to ensure accuracy and completeness of client data received.
• Build and customize dynamic reports and dashboards.
• Work on ad hoc analyses and custom analytic solutions.
• Communicate project scope, progress, and findings within your internal team and directly with clients.
• Engage directly with clients to deliver analytic solutions, provide client support of their solutions, and work with their key stakeholders, real estate teams, and marketing teams to help them solve problems within their organizations.
• Collaborate with cross functional team to identify growth opportunities for existing client accounts.

Customer Success Manager

• Ensure customers fully onboarded and enabled to leverage Buxton’s platform to achieve their business objectives.
• Monitor engagement, proactively mitigate churn risks, identify and execute upsell opportunities.
• Build strong relationships with key customer stakeholders, providing insights and actionable recommendations.
• Own challenges, streamline workflows, and deliver fast, tangible results.
• Partner with Analytics, Product, and Support teams to improve the customer experience and inform product evolution.
• Negotiate, creating renewal agreements and identifying, vetting, and closing upsell opportunities.