BuildOps

Solutions Engineer

• Directly manage Solutions Engineers supporting the Corporate and Mid-Market segments
• Own 1:1s, performance management, and individual development plans for each SE
• Build a strong coaching culture with consistent, actionable feedback on discovery quality, demo execution, preparation, and deal strategy
• Partner with the Director of SE and Sales leadership on headcount planning, role design, and hiring
• Design and facilitate SE deal reviews for Corp and MM: structured agendas, clear ownership, and documented follow-ups
• Lead demo reviews and call analysis sessions focused on elevating discovery, storytelling, and customer alignment
• Run weekly team ceremonies — standups, office hours, and enablement sessions — that keep SEs informed, aligned, and prepared
• Ensure learnings from team ceremonies are captured and incorporated into playbooks and ongoing training
• Develop and maintain standardized discovery frameworks and templates tailored to downmarket segments
• Codify demo patterns, talk tracks, and best-practice flows for core use cases and product areas
• Implement pre-call preparation checklists and define clear expectations for SEs and their AE partners
• Define a repeatable onboarding and ramp plan for incoming SEs
• Introduce lightweight QA scorecards for discovery, demos, and technical validation — and coach consistently against them
• Implement and maintain consistent SE deal scoring across Corporate and Mid-Market opportunities
• Use SE scores to identify technical risk or misalignment early and drive corrective action with AEs
• Partner with frontline Sales managers so SE input becomes a reliable, visible component of the forecast
• Surface recurring product or solution gaps through SE scoring and route findings to Product and Professional Services
• Serve as the primary SE counterpart to Corporate and Mid-Market AEs and Sales managers
• Clarify and enforce SE rules of engagement for downmarket segments
• Protect SE capacity by redirecting mis-routed or low-value requests to appropriate resources
• Collaborate with Enablement, RevOps, and Product on initiatives that improve joint SE and Sales execution

Senior Solutions Engineer

Account Executive

• Manage prospects from lead to close through a complex, multi-threaded sales cycle.
• Crush quota by successfully demonstrating BuildOps value and solutions within new and existing customer base
• Own your territory through SDR partnerships, networking with local trade groups and associations and building champions with your install base
• Clearly articulate and demonstrate BuildOps value propositions, creating excitement and enthusiasm among prospects
• Regularly iterate messaging that will scale our outbound prospecting engine
• Submit accurate weekly forecasts
• Engage and collaborate with senior executives on the dramatic shifts in technology within the construction industry and broader trades
• Maximize usage of a robust tech stack (ZoomInfo, Gong, Seismic, Confluence, Salesforce, Outreach) to aid your prospecting and new sales
• Partner with the SDR, Sales and Sales Engineering teams to develop account-based sales strategies to uncover value for all go-to-market department leaders
• Manage and coordinate communications between your prospects and Value Added Resellers (VARs) of BuildOps integration partners when necessary
• Collaborate strongly with your teammates, sharing best practices and success stories to help the team win and improve

Account Executive, Mid-Market

• Drive new logo acquisition by managing prospects from lead to close through a complex, multi-threaded sales cycle
• Crush quota by successfully demonstrating BuildOps value and solutions within new and existing customer base
• Own your territory through SDR partnerships, networking with local trade groups and associations and building champions with your install base
• Clearly articulate and demonstrate BuildOps value propositions, creating excitement and enthusiasm among prospects
• Regularly iterate messaging that will scale our outbound prospecting engine
• Submit accurate weekly forecasts
• Engage and collaborate with senior executives on the dramatic shifts in technology within the construction industry and broader trades
• Maximize usage of a robust tech stack (ZoomInfo, Gong, Seismic, Confluence, Salesforce, Outreach) to aid your prospecting and new sales
• Partner with the SDR, Sales and Sales Engineering teams to develop account-based sales strategies to uncover value for all go-to-market department leaders
• Manage and coordinate communications between your prospects and Value Added Resellers (VARs) of BuildOps integration partners when necessary
• Collaborate strongly with your teammates, sharing best practices and success stories to help the team win and improve

Corporate Account Executive, SMB

Project Manager

• Act as the General Contractor (GC) of your implementation projects—owning scope, timeline, communication, and delivery.
• Work with the sales team to review sales artifacts and ensure all relevant customer information is transferred to the implementation team.
• Schedule and conduct kickoff calls with customers to establish project goals, timelines, and success criteria.
• Create and maintain detailed project plans, updating regularly in collaboration with customer stakeholders.
• Schedule regular project calls with customers and internal teams to track progress and address issues.
• Request and assemble implementation resources (e.g., Implementation Manager, Solutions Architect, Data Analyst, etc.) based on project needs.
• Ensure critical milestones are achieved, obtaining customer signoff on key implementation deliverables.
• Serve as the primary point of contact for customer leadership teams, private equity sponsors, and external consultants during implementation.
• Collaborate closely with BuildOps’ internal teams—including Sales, Solutions, Data, Enablement, and Product—to ensure a cohesive customer experience.
• Create and distribute regular internal and external status reports summarizing progress, risks, and next steps.
• Build trusted relationships with executive stakeholders, driving accountability and clarity throughout the project lifecycle.
• Work with the implementation team to identify risks early and escalate issues internally or externally before they become blockers.
• Champion best practices and process improvements to drive efficiency, scalability, and customer satisfaction.
• Act as a culture carrier—modeling what it means to be a Builder at BuildOps: resourceful, collaborative, and customer-obsessed.

Enterprise Implementation Project Manager

Product Marketing

• Own the end‑to‑end GTM strategy for key product lines (Service, Projects, AI) and major releases — from market assessment to launch and lifecycle growth.
• Develop and maintain segment‑ and vertical‑specific GTM playbooks (ICP, personas, use cases, messaging, channels, and sales motions).
• Partner with Product and CMO on annual and quarterly GTM planning: prioritization of launches, themes, and campaigns that ladder into revenue targets.
• Turn platform roadmap into a cohesive story (themes, value pillars, release narratives) instead of isolated feature drops.
• Lead positioning and messaging for the BuildOps platform, product lines, and key features — with a sharp focus on vertical AI differentiation and business outcomes.
• Craft narratives that are technical enough for operators and IT, but accessible to finance and owners; test and refine through customer, prospect, and partner feedback.
• Ensure a consistent story across surfaces (website, sales decks, emails, in‑app messaging, events, PR, and partners).
• Build and run a standard GTM launch process (tiering, requirements, checklists, timelines) that Product and GTM teams can rely on.
• For each launch, own: launch brief, messaging, enablement, customer comms, and measurement plan (adoption, revenue, and pipeline impact).

Senior Director of Product Marketing

Salesforce Administrator

• Administer and optimize Salesforce across Sales, Marketing, Customer Success, and Finance
• Build and maintain scalable automation using Flows, validation rules, approval processes, and custom objects
• Drive clean, scalable architecture that supports rapid growth and evolving business needs
• Manage user access, roles, profiles, permission sets, and governance best practices
• Lead deployments, release cycles, sandbox strategy, QA, UAT coordination, and change management
• Maintain documentation and system standards while moving fast
• Ensure data cleanliness and enforce process compliance through smart controls and automation
• Own Salesforce CPQ configuration: products, bundles, pricing, discounting, approvals, renewals, amendments, and contracting workflows
• Build and optimize end-to-end Quote-to-Cash processes (Opportunity → Quote → Contract → Billing → Revenue)
• Partner with Finance to ensure clean revenue processes aligned with revenue recognition requirements
• Support integrations and workflows tied to RCA, ARM, and other revenue automation tools
• Continuously improve quoting speed, accuracy, and compliance through automation and smarter system design
• Work closely with Sales leadership, Finance, Deal Desk, Customer Success, and GTM teams
• Translate evolving business requirements into system execution quickly and correctly
• Train users, improve adoption, and enforce best practices without slowing the business down

Senior Salesforce Administrator

• Serve as a strategic advisor to managers on people-related matters, including workforce planning, team structure, performance management and employee engagement.
• Align HR initiatives with business objectives to drive performance and employee success.
• Act as a trusted resource for employees, addressing concerns and fostering a positive workplace culture.
• Handle employee relations matters, investigations, and conflict resolution while ensuring compliance with company policies and employment laws.
• Implement and support engagement initiatives that enhance employee satisfaction and retention.
• Support performance management processes, including goal setting, feedback, and career development discussions.
• Coach managers on employee development strategies and succession planning.
• Assist in executing learning and development programs to enhance employee skills and leadership capabilities.
• Ensure compliance with federal, state, and local labor laws and regulations.
• Update and enforce HR policies and procedures to maintain a fair and compliant workplace.
• Partner with legal and HR teams on employment law matters as needed.
• Provide guidance on compensation and benefits programs to support talent attraction and retention.
• Assist in annual salary review processes and benchmarking efforts.
• Analyze HR data and trends to provide insights and recommendations for business leaders.
• Support HR initiatives through reporting on key metrics such as turnover, engagement, and DEI efforts.