BuchhaltungsButler

Customer Support

• You conduct demo calls in which you actively listen, understand the needs of our customers in the e-commerce and SaaS space, and derive appropriate solutions.
• You independently handle support tickets and find fast, customer-focused resolutions.
• You work closely with our onboarding & automation team to ensure customer satisfaction and continuously improve our solutions.
• You create content independently — such as blog articles, templates, or help pages — and actively support the implementation of our AI & content strategy.

Customer Support, SaaS

Customer Success Manager

• You conduct demo calls in which you actively listen, understand our customers' needs in e‑commerce and SaaS, and derive appropriate solutions.
• You independently handle support tickets and deliver fast, customer‑oriented resolutions.
• You work closely with our onboarding & automation team to ensure customer satisfaction and continuously improve our solutions.
• You independently create content such as blog posts, templates, or help pages and actively support the implementation of our AI & content strategy.

Customer Support, SaaS

Customer Support, Customer Success Manager, Demo — Video Calls in Fintech