Manager, Client Relations
Odyssey Relocation Management
Administrative Assistant
Brown Harris Stevens
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $45,000 - $50,000 per year
Job Level
JuniorMid-Level
About the role
- Responsible for the successful on-boarding of all new Sales Agents (creating Welcome Kits and Benefit Packets, conducting new Agent orientations, coordinating BIO information for web site).
- Act as a liaison between Agents and internal Departments (Accounting, Marketing, Human Resources).
- Accurately prepare and copy board packages as instructed by Agents.
- Provide administrative support to Agents (generate letters, copy, fax, assist with mailings).
- Assist Agents with uploading photos for listings, running credit reports, and responding to general client inquiries.
- Run daily listings search for Agents and email to all by 9:00 am.
- Order and track business cards and name plates for Agents.
- Coordinate and track advertising loans between Agents and Marketing.
- Process mail and create the mailing tracker to be sent to Marketing.
- Proofread all deliverables and communications; ensure consistency and standards on all work products.
- Maintain the Agent mailbox directory.
- Format and produce production-ready marketing pitching materials for client and prospect presentations; assist with presentations.
- Provide back-up administrative support and assist with special projects as needed.
Requirements
- Professional and courteous demeanor with exceptional communication, customer service and interpersonal skills required.
- Must possess a high degree of proficiency with MS Office products including Word, Excel, Access, Power Point, PDF Converter, and Outlook.
- Ability to learn and demonstrate excellent working knowledge of Real Plus.
- Must be able to maintain the highest level of confidentiality. Ability to handle sensitive material concerning the organization.
- Strong organizational/time management skills required. Ability to handle multiple tasks simultaneously and meet designated deadlines.
- Associates or Bachelor’s degree preferred.
- 2 years or more of real estate or related industry experience highly desirable.
- 2-3 years of administrative support experience required, preferably in Real Estate or Sales environment.
