Simpluris, Inc.

Project Manager

Simpluris, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Draft project related documents to include but not limited to: timelines, SOWs, change orders, website content and FAQs, contact center agent scripting, court declarations, claimant notices and letters, and internal procedures for various operational groups.
  • Research client and claimant inquiries and communicate findings with clients, claimants, and/or other operational departments. Identify and communicate, as appropriate, any process issues with project teams and other operational departments.
  • Provide detailed project reporting, perform analysis and quality control of ALL client reports.
  • Foster good working relationships with operational groups to ensure clear lines of communication as it relates to project execution and project deliverables.
  • Identify risks and immediately escalate to the Project Director/CS project manager, along with proposed solutions, if necessary.
  • Provide timely and accurate budget/estimate review and management; monthly revenue forecasting; and monthly invoice review.
  • Delegate the above-referenced project tasks to supporting Project Coordinator, as needed.
  • Other duties as assigned.

Requirements

  • 3+ year work relevant experience with direct client/customer contact in a professional environment. Preferred experience with legal notice and/or settlement administration.
  • Excellent verbal and written communication with critical thinking skills and the ability to efficiently gather and process information quickly.
  • Experience with MS Office Suite, specifically Word, Excel and Outlook.