Simpluris, Inc.

Project Manager

• Draft project related documents to include but not limited to: timelines, SOWs, change orders, website content and FAQs, contact center agent scripting, court declarations, claimant notices and letters, and internal procedures for various operational groups.
• Research client and claimant inquiries and communicate findings with clients, claimants, and/or other operational departments. Identify and communicate, as appropriate, any process issues with project teams and other operational departments.
• Provide detailed project reporting, perform analysis and quality control of ALL client reports.
• Foster good working relationships with operational groups to ensure clear lines of communication as it relates to project execution and project deliverables.
• Identify risks and immediately escalate to the Project Director/CS project manager, along with proposed solutions, if necessary.
• Provide timely and accurate budget/estimate review and management; monthly revenue forecasting; and monthly invoice review.
• Delegate the above-referenced project tasks to supporting Project Coordinator, as needed.
• Other duties as assigned.

• Simpluris provides comprehensive corporate, financial and legal administration services across the United States. Since 2007, Simpluris has administered over 9 thousand matters and distributed over $8 billion in funds. From class action settlements to corporate remediation, our nationwide team handles even the most complex matters with accuracy and transparency. Regardless of scale, Simpluris’ project management experts deliver legal administration services with speed, precision, and accountability.
• This Project Coordinator position supports Project Managers and/or Program Managers in the Client Services department, specifically in Settlement or Notice Administration. In supporting overall project execution, the Project Coordinator will partner with several internal operational groups including: Contact Center, Claims Processing, Data Services, Disbursements, Print & Mail Services, and Website and Software Development.
• Job Responsibilities
• Continually track and deliver on-time, required project deliverables, ensuring Simpluris quality standards are met.
• Appropriately identify risks and immediately escalate to the Project/Program Manager along with proposed solutions, if necessary.
• Foster good working relationships with operational groups to ensure clear lines of communication as it relates to project execution and project deliverables.
• Research client and claimant inquiries and communicate findings to clients, claimants, and/or other operational groups.
• Identify and communicate any process issues with Project Manager, others in the project team, and operational groups, as appropriate.
• Provide detailed project reporting, and perform analysis and quality control of all client reports.
• Draft project-related documents, including but not limited to: timelines, website content, contact center agent scripting, court declarations, claimant notices and letters, and internal procedures for various operational groups.
• Other duties as assigned.
• (Preferred) 1+ year of Settlement Administration industry experience or relevant legal services or legal industry experience with direct client/customer contact in a professional environment
• Excellent verbal and written communication with critical thinking skills and the ability to quickly and efficiently gather and process information
• Experience with MS Office Suite, specifically Word, Excel, and Outlook