BH Properties

Property Operations Coordinator

BH Properties

full-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

About the role

  • Serve as the primary point of contact for tenant service requests and inquiries.
  • Assist in establishing and maintaining positive relationships with tenants, ensuring timely follow-up on concerns and compliance with lease requirements.
  • Coordinate with local vendors for repairs, maintenance, inspections, and compliance documentation.
  • Assist in onboarding and managing vendor relationships, including scheduling and performance tracking.
  • Troubleshoot property-level issues, identify areas for improvement, and provide actionable recommendations.
  • Track and manage lease expirations, renewals, rent escalations, and other critical dates.
  • Monitor rent collections and escalate delinquencies to accounting or legal as needed.
  • Maintain organized digital records of lease documents, vendor contracts, COIs, and compliance records.
  • Assist in preparing annual property budgets and monitor expenses to ensure adherence.
  • Assist in calculating CAM charges and support reconciliation and collection processes.
  • Review and code operating expenses per company policies.
  • Generate reports including occupancy updates, lease tracking summaries, work order logs, and variance analyses.
  • Support capital project tracking and vendor follow-up.
  • Submit timely updates and participate in recurring internal property status meetings.
  • Reports to the Asset Manager; works remotely from the Philippines during US Pacific Time hours.

Requirements

  • Graduated cum laude or better from university is preferred.
  • At least 3-5 years’ property management experience.
  • Prior experience working for a commercial real estate company is required.
  • Solid organizational skills, including the ability to prioritize and multi-task.
  • Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to communicate effectively and professionally with all levels of the organization and externally with vendors and tenants.
  • Ability to work independently and with minimum supervision.
  • Excellent command of the English language.
  • Ability to work in a fast-paced environment.
  • Must possess strong work ethic.
  • Must be a team player.
  • Yardi experience a plus.
  • Must be able to work during US Pacific Time business hours.
  • Based in the Philippines (role will work remotely from the Philippines).
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