Property Operations Coordinator
BH Properties
full-time
Posted on:
Location Type: Remote
Location: Philippines
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About the role
- Serve as the primary point of contact for tenant service requests and inquiries
- Assist in establishing and maintaining positive relationships with tenants, ensuring timely follow-up on concerns and compliance with lease requirements
- Coordinate with local vendors for repairs, maintenance, inspections, and compliance documentation
- Assist in onboarding and managing vendor relationships, including scheduling and performance tracking
- Troubleshoot property-level issues, identify areas for improvement, and provide actionable recommendations
- Track and manage lease expirations, renewals, rent escalations, and other critical dates
- Monitor rent collections and escalate delinquencies to accounting or legal as needed
- Maintain organized digital records of lease documents, vendor contracts, COIs, and compliance records
- Assist in preparing annual property budgets and monitor expenses to ensure adherence
- Assist in calculating CAM charges and support reconciliation and collection processes
- Review and code operating expenses per company policies
- Generate reports including occupancy updates, lease tracking summaries, work order logs, and variance analyses
- Support capital project tracking and vendor follow-up
- Submit timely updates and participate in recurring internal property status meetings
Requirements
- Graduated cum laude or better from university is preferred
- At least 3-5 years’ property management experience
- Prior experience working for a commercial real estate company is required
- Solid organizational skills, including the ability to prioritize and multi-task
- Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook
- Ability to communicate effectively and professionally with all levels of the organization and externally with vendors and tenants
- Ability to work independently and with minimum supervision
- Excellent command of the English language
- Ability to work in a fast-paced environment
- Must possess strong work ethic
- Must be a team player
- Yardi experience a plus
Benefits
- We offer a generous consulting fee & benefits package
- Opportunity for development and stability within a well-capitalized, entrepreneurial, and growing real estate investment group
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
property managementlease trackingbudget preparationCAM charges calculationexpense codingreport generationvendor managementtroubleshootingcompliance documentationperformance tracking
Soft Skills
organizational skillscommunication skillsindependencework ethicteam playermulti-taskingrelationship buildingproblem-solvingtime managementprofessionalism