Executive Director
Blue Star Families
Operations Specialist
Brilliant Corners
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $25 - $31 per hour
Job Level
Junior
About the role
- Work with internal and external partners to receive, review, and process various requests for FHSP programs
- Process client and unit-related payment requests including general assistance, ARVU, rental subsidies, utilities using Intacct and/or Excel
- Track payments and respond promptly to payment inquiries from vendors, funders, case management, and internal departments
- Support contract preparation, execution, tracking, vendor documentation management, and compliance tracking for contracts and grants
- Process move-in assistance payments, generate unit contracts and participant/landlord agreements, and provide ongoing reporting
- Handle applications and closeout tasks including accounts receivable at move-out, security deposit returns, damage mitigation, and invoicing
- Collaborate with Data & Technology, Finance, and Program Directors to standardize payment processing, reporting, invoicing, rent roll integration (Salesforce and Intacct), automations, and process improvements
- Provide customer-service-oriented communication and maintain accurate records and reporting
Requirements
- 1+ years' experience in a non-profit setting preferred but not required
- Intacct software experience preferred but not required
- Salesforce/CRM software and/or database experience preferred but not required
- Intermediate-level familiarity with Microsoft Word and Excel required
- Strong communication skills with effective messaging and strong follow up
- Able to work in collaboration with team, internal and external departments as needed
- Data and metric driven, comfortable around numbers
- Process driven
- Strong attention to detail
- Ability to understand, retain and apply program policies to role
- Physical mobility for standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking; able to sit 6-8 hours and lift up to 15 pounds
- Position is part of the OPEIU, LOCAL 30, AFL-CIO bargaining unit (subject to collective bargaining agreement)
