BrightView

Therapist

• Plan and conduct group therapy sessions and patient intake assessments based on the needs of the clinic’s patient population and caseload, aligned with scientific best-practice guidelines.
• Demonstrate competency for individual counseling, offering occasional individual counselor sessions as appropriate.
• Assist with treatment planning and reviewing progress towards treatment plan goals.
• Coordinate patient care with the onsite multidisciplinary team.
• Timely and comprehensively document all necessary treatment data into the electronic patient health record.
• Ensure adherence to all necessary regulatory and company compliance requirements.
• Attend required meetings including but not limited to all on-site staff meetings, supervision, multidisciplinary team meetings.
• Occasional training/onboarding support for new hire Counselor I.
• Training, onboarding, and mentorship support for new hire counselors within the site or adjacent clinics.

Therapist I

Director

• Leads and manages all aspects of patient flow and clinic operations.
• Executes on BrightView’s operations playbook for the clinic.
• Plans, leads, and delivers regular team meetings.
• Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
• Identifies and facilitates resolution of issues and conflicts within the center.
• Ensures clinic staff compliance with established policies, procedures, workflows, and training.
• Effectively manages all site-level personnel across multiple professional disciplines.
• Cultivates staff development and sets clear expectations for performance.
• Establishes staff performance improvement plans and redirection/retraining efforts.
• Develops community partnerships in collaboration with BrightView’s Outreach teams.
• Ensures proper collaboration with the Quality department partner.
• Fulfills Program Administrator Role as outlined by State Administrative Code as needed.
• Follows and enforces all federal, state, and local healthcare requirements.
• Responsible for new staff onboarding and training.

Center Director

• Plan and conduct group therapy sessions and patient intake assessments based on the needs of the clinic’s patient population and caseload, aligned with scientific best-practice guidelines.
• Demonstrate competency for individual counseling, offering occasional individual counselor sessions as appropriate.
• Assist with treatment planning and reviewing progress towards treatment plan goals.
• Coordinate patient care with the onsite multidisciplinary team.
• Timely and comprehensively document all necessary treatment data into the electronic patient health record.
• Ensure adherence to all necessary regulatory and company compliance requirements.
• Attends required meetings including but not limited to all on-site staff meetings, supervision, multidisciplinary team meetings.
• Attend required meetings including individual and group supervision, multidisciplinary team meeting, and quarterly in-service.
• Occasional training/onboarding support for new hire Counselor I.
• Training, onboarding, and mentorship support for new hire counselors within the site or adjacent clinics.

Therapist I – II

Medical Director

• Ensure timely completion of all medical appointments, including new patient induction, follow-ups, medical histories, and laboratory testing.
• Review laboratory results and medical documentation from other providers, managing patient care according to best practices.
• Ensure medical providers prescribe and titrate medication-assisted treatment appropriately.
• Ensure patients receive adequate services for communicable diseases, including risk evaluation, testing, and counseling.
• Ensure availability to respond to treatment center staff and emergency care providers for patient consultations.
• Conduct chart and dashboard reviews to ensure adherence to medical policies.
• Ensure treatment centers meet accreditation standards related to medical, health, and safety requirements.
• Provide medical supervision and maintain records for APPs as required by state law.
• Participate in peer reviews for advanced practitioners and program physicians to comply with accrediting agency requirements.
• Collaborate with physicians, clinics, and hospitals involved in patient care.
• Provide consultation to medical, clinical, and administrative staff for patient treatment planning.
• Conduct in-service training and community education on substance abuse-related mental health topics.
• Assist in developing affiliations and relationships with community-based medical providers.
• Provide input on annual performance reviews for the Center Director and nursing team members.
• Assist in activities assigned by Senior Management.

Medical Director – Part Time or Full Time

• Consistently provide primarily independent therapy sessions for patients diagnosed with Substance Use Disorders.
• Plan and conduct group therapy sessions and patient intake assessments based on the needs of the clinic’s patient population and caseload, aligned with scientific best-practice guidelines.
• Demonstrate competency for individual counseling, offering occasional individual counselor sessions as appropriate.
• Assist with treatment planning and reviewing progress towards treatment plan goals.
• Coordinate patient care with the onsite multidisciplinary team.
• Carry and effectively manage a caseload of patients.
• Timely and comprehensively document all necessary treatment data into the electronic patient health record.
• Ensure adherence to all necessary regulatory and company compliance requirements.
• Attend required meetings including but not limited to all on-site staff meetings, supervision, multidisciplinary team meetings.
• Occasional training/onboarding support for new hire Counselor I.
• Training, onboarding, and mentorship support for new hire counselors within the site or adjacent clinics.

• Plan and conduct group therapy sessions and patient intake assessments based on clinic needs and best-practice guidelines.
• Provide crisis and de-escalation techniques.
• Assist with treatment planning.
• Review progress towards treatment plan goals.
• Coordinate patient care with the onsite multidisciplinary team.
• Attend required meetings, including on-site staff meetings and multidisciplinary team meetings.
• Timely and comprehensively document all necessary treatment data into the electronic patient health record.
• Follow adherence to all necessary regulatory and company compliance requirements.

Counselor / Therapist

Counselor

Behavioral Health Counselor II

• Plan and conduct group therapy sessions and patient intake assessments based on clinic needs and best-practice guidelines
• Provide crisis and de-escalation techniques
• Assist with treatment planning
• Review progress towards treatment plan goals
• Coordinate patient care with the onsite multidisciplinary team
• Attend required meetings, including on-site staff meetings and multidisciplinary team meetings
• Timely and comprehensively document all necessary treatment data into the electronic patient health record
• Follow adherence to all necessary regulatory and company compliance requirements

Counselor I

General

• Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences.
• As the first point of contact for our patients, you will contribute to creating a warm and welcoming atmosphere while ensuring a smooth and efficient in-clinic experience.
• Your dedication will help set our patients on the path to successful recovery with every visit.
• Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues.
• Schedule and confirm patient appointments.
• Collect point of service payments, including patient copays and other forms of patient financial responsibility.
• Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs.
• Attend required meetings/huddles and collaboration within clinic team.
• Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.
• Familiarity with HIPAA and 42-CFR part 2 desired.

Patient Services Representative

• Complete patient vital signs, TB testing, and blood draws.
• Facilitate timely and efficient patient flow for the duration of their visit.
• Perform administrative duties to support patient flow as assigned.
• Prepare specimens for shipping.
• Maintain appropriate inventory of laboratory supplies and a sanitary, organized work environment.
• Provide input on overall treatment philosophy, treatment services, and patient care.
• Communicate with various teams regarding patient appointments.
• Attend required meetings/huddles and collaboration within center team.
• Consult team members on lab testing, results, and patient issues.
• Ensure timely and accurate collection of laboratory specimens consistent with federal and state regulations.
• Timely review, posting, and dissemination of laboratory results.
• Complete timely and comprehensive documentation into the Electronic Medical Records (EMR).
• Maintain new and existing patient accounts, including insurance and billing information.

Medical Assistant

• Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues.
• Schedule and confirm patient appointments.
• Collect point of service payments, including patient copays and other forms of patient financial responsibility.
• Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs.
• Attend required meetings/huddles and collaboration within clinic team.
• Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.
• Familiarity with HIPAA and 42-CFR part 2 desired.

Manager

• Assess patient eligibility for specific service needs, developing individualized integrated action plans
• Refer and connect patients to resources, monitoring adherence and providing necessary follow-ups
• Complete detailed reports on needs assessment and case management activities
• Provide crisis and de-escalation techniques
• Attend required meetings, including supervision, treatment team meetings, and quarterly in-service

Therapist I

Center Director

Therapist I – II

Medical Director – Part Time or Full Time

Therapist I

Counselor / Therapist

Behavioral Health Counselor II

Counselor I

Patient Services Representative

Medical Assistant

Patient Services Representative

Targeted Case Manager I

Patient Services Representative

Medical Assistant

Patient Services Representative