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Center Director
BrightViewCenter Director leading daily operations and patient experience at BrightView addiction treatment facility. Fostering a collaborative environment while managing clinical workflow and staff.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinic operations management, ensuring high-quality patient experiences while leading staff development and compliance with healthcare regulations. Proven ability to cultivate community partnerships and effectively manage personnel across multiple disciplines.
Highest-signal resume keywords
Clinic Operations ManagementPatient Experience EnhancementStaff Development and TrainingCompliance with Healthcare RegulationsConflict Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations Playbook ExecutionPerformance Improvement PlansOnboarding and TrainingIssue ResolutionTeam Meeting Leadership
Soft Skills
Effective CommunicationLeadershipCollaborationProblem-SolvingConflict Management
Industry Keywords
Human ServicesDrug and Alcohol SettingClinic-Based ExperienceQuality Department CollaborationState Administrative Code Compliance
About the role
Key responsibilities & impact- Leads and manages all aspects of patient flow and clinic operations.
- Executes on BrightView’s operations playbook for the clinic.
- Plans, leads, and delivers regular team meetings.
- Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
- Identifies and facilitates resolution of issues and conflicts within the center.
- Ensures clinic staff compliance with established policies, procedures, workflows, and training.
- Effectively manages all site-level personnel across multiple professional disciplines.
- Cultivates staff development and sets clear expectations for performance.
- Establishes staff performance improvement plans and redirection/retraining efforts.
- Develops community partnerships in collaboration with BrightView’s Outreach teams.
- Ensures proper collaboration with the Quality department partner.
- Fulfills Program Administrator Role as outlined by State Administrative Code as needed.
- Follows and enforces all federal, state, and local healthcare requirements.
- Responsible for new staff onboarding and training.
Requirements
What you’ll need- 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities.
- Bachelor’s degree preferred
Benefits
Comp & perks- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match
- Company sponsored ongoing training and certification opportunities
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
- Tuition Reimbursement after 1 year in related field