Senior Software Engineer

Security Benefit

Senior Software Engineer driving technical leadership at Security Benefit, building in-house Experience Service Center for retirement services.

Posted 7/27/2026full-timeRemote • Henderson • Kentucky • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

AWSCloud

About the role

Key responsibilities & impact

Lead the Experience Center build end to end, from problem framing and architecture through production deployment and operations.
Drive outcome-based delivery for the Experience Center: partner with product to define the customer and business outcomes that matter, validate impact after launch, and prioritize work by the outcome it enables, not the features it ships.
Set technical direction and patterns for the Experience Center stack, in close coordination with the Staff Software Engineer leading the customer-facing Digital Experience track.
Personally write, review, and ship production code daily, especially during the foundational phase of the build.
Architect integrations with our internal generative AI platform, Salesforce, our core policy administration systems, and our telephony and CTI layer.
Establish and enforce engineering standards for the Experience Center: code review, testing, CI/CD, security, performance, accessibility.
Mentor and coach Software Engineers on the Experience Center team, and raise the team’s collective technical capability.
Champion AI-assisted coding tools (Cursor, Claude Code, Codex) and define the patterns that make them work in production.
Partner with UX, AI Engineering, automation, the Data Platform team, and the Service Excellence and Experience product team.
Lead incident response and post-incident review for the systems you own.
Maintain solution design documents, architecture decision records, runbooks, and onboarding material that scale the team’s knowledge.

Requirements

What you’ll need

6+ years of professional software engineering experience, including time spent as a tech lead or senior IC on an operations-critical or customer-impacting product.
Demonstrated experience leading the design and delivery of a non-trivial system end to end on AWS, including serverless components.
Strong working experience with Snowflake or a comparable cloud data warehouse.
Daily, fluent use of AI-assisted coding tools (Cursor, Claude Code, GitHub Copilot, or equivalent), with a clear point of view on how a team should adopt them.
Experience building or substantially contributing to internal-facing software for contact centers, operations teams, or other always-on workflows is strongly preferred.
A track record of mentoring and growing other engineers, and of raising team-wide engineering quality.
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience.

Benefits

Comp & perks

Competitive salary and annual incentive bonuses to reward your contributions.
33 days of paid time off (including PTO, holidays, Volunteer Day, and days of significance).
Paid parental leave after 90 days of service.
Comprehensive medical, dental & vision insurance.
401(k) with company match, plus Profit Sharing & Savings Plan.
Short- and Long-Term Disability Insurance to give you peace of mind.
Flexible Spending Accounts for medical and dependent care.
Life Insurance to protect your loved ones.
Educational assistance to support your career development.
Associate assistance programs for your personal and professional well-being.