Bridgestone Americas

Sales

• Manage communication with dealers, truck stops, and truck fleets to exceed sales targets.
• Cultivate a prioritized list of target fleets and partner with Dealer Commercial Sales Representatives (CSRs) to conduct daily sales calls.
• Lead business planning with dealers to set growth targets and strategies.
• Drive the training and adoption of Bridgestone Fleet Care Solutions, programs, and sales tools.
• Monitor dealer inventory levels, forecast future needs, and collect competitive intelligence.
• Conduct "Fleet Genba" activities (direct on-site observation) to understand customer operations and recommend solutions.
• Adhere to safety protocols, customer safety requirements, and proper PPE usage.

Commercial Sales Manager

Account Manager

• Partner with mine customers, dealers and the Commercial Sales team to increase Bridgestone's market share in OTR Tires and Mobility Solutions.
• Establish and maintain relationships with personnel at all levels of the assigned key mining companies to ensure profitable business growth and long-term alliances with the mining companies.
• Manage and maintain a process for the monitoring and reporting of Bridgestone and Firestone brand OTR product performance, including technology sales and data, at assigned Mining Locations.
• Identifying potential product and customer operational improvement opportunities.
• Analyze and/or report to customers all relevant factors that could contribute to and/or hinder product performance.
• Analyze and report on Bridgestone/Firestone tire performance versus competitive products.
• Identify and implement methods and programs to improve tire performance and reduce customer total cost of ownership.
• Provide education in safety, tire knowledge, and best practices to local dealers and end users.
• Conduct scrap tire analysis and report on needed product changes and improvements.
• Manage the forecast and supply process for assigned mine sites to ensure Bridgestone provides the right product at the right time.
• Provide sales support at the local dealer and mine level to grow Bridgestone and Firestone OTR tire business, along with Mobility Solutions, and identify and promptly resolve open business issues.

Electrical Engineer

• Engineering design, development, installation, and support.
• Project Management including leading, planning, and organizing major projects.
• Consulting and Communications with lower-level professionals and operators.
• Maintenance of electrical expertise in multiple areas of the plant.

Research Analyst

• Support site selection and market optimization strategies through quantitative analysis and market research.
• Support market intelligence initiatives and advanced sales forecasting models for new and existing retail locations.
• Analyze consumer behavior, demographic trends, traffic patterns, and competitive dynamics to evaluate market opportunity and forecast sales performance.
• Conduct market feasibility and site analyses to support real estate investment decisions and validate site attractiveness.
• Utilize mapping, spatial analytics, and geographic data tools to assess trade areas and market potential.
• Partner with the BSRO Real Estate Development team to evaluate prospective sites, including travel to markets and site locations across the United States.
• Maintain and improve the accuracy, scalability, and integrity of data used in forecasting and analytical models.
• Develop and maintain data quality controls to ensure data is accurate, complete, consistent, reliable, and up to date.
• Translate complex analytical findings into clear, actionable recommendations for business stakeholders and senior leadership.
• Assist in preparing data-driven presentations and recommendations for capital meetings and senior leadership.
• Develop, manage, and monitor market opportunity frameworks to prioritize growth initiatives in partnership with the New Store Development team.
• Collaborate cross-functionally with operations, finance, legal, IT, marketing, and accounting to support real estate decision-making and store development initiatives.
• Develop tools, reporting, and analytical processes that improve decision-making, efficiency, and program execution.
• Perform other duties and responsibilities as assigned by real estate leadership.

Market Research Analyst

Business Development Rep

• Manages experienced professionals who exercise independent discretion and/or manages a functional area or process that may or may not have direct reports.
• Implements policy and strategy for short-term results and influences others outside of own job area regarding policies, practices and procedures
• Decision making is guided by strategic objectives of specialization
• Influences others outside of own job area regarding policies, practices and procedures
• Must be able to communicates with executive leadership
• Supports relationships through strong communication and negotiation skills with internal and external stakeholders
• Other duties as assigned

Senior Manager, Business Development, Insurance Telematics

Analyst

• Serve as a frontline support resource for customer inquiries, escalations, and service issues.
• Monitor and analyze customer service metrics to identify trends and recommend improvements.
• Collaborate with cross-functional teams (e.g., billing, dispatch, technical support) to resolve customer concerns.
• Maintain accurate records of customer interactions and resolutions in Service Event Management and Reporting systems.
• Support onboarding and training of new customer service representatives.
• Act as the primary liaison between the company and ERS providers to ensure service level agreements (SLAs) are met.
• Coordinate real-time responses to roadside incidents, ensuring timely dispatch and resolution.
• Monitor ERS performance metrics and provide regular reporting to leadership.
• Develop and maintain ERS protocols and escalation procedures.
• Evaluate ERS operational performance using dashboards, KPIs, and service data (e.g., response times, service levels, exception trends).
• Conduct deep‑dive analyses to identify root causes of operational challenges and recommend data‑driven solutions.
• Monitor provider and vendor performance, identifying opportunities for optimization and consistency.
• Develop and maintain performance scorecards, reporting tools, and insights for leadership.
• Lead continuous improvement efforts across ERS operations, including workflow enhancements, policy updates, and process standardization.
• Partner with Operations, Contact Centers, Safety, and Vendor Management teams to implement best practices.
• Manage or contribute to ERS-related projects, pilots, and technology enhancements.
• Analyze service failures, escalated incidents, and customer-impacting issues; provide resolution recommendations.
• Support risk mitigation strategies and ensure compliance with safety, service, and operational standards.
• Serve as an escalation point for complex or high-priority roadside events.
• Prepare and present insights and recommendations to senior leaders, using data to influence strategic decision‑making.
• Collaborate with reporting team to build and automate advanced reports using tools such as Excel, Power BI, Tableau, or internal BI platforms.
• Translate operational data into actionable insights for teams and partners.
• Work closely with internal teams including Contact Center Operations, Field Operations, Finance, Quality & Compliance, and Vendor Relations.
• Provide coaching, technical guidance, and training to junior analysts and ERS team members.
• Represent ERS in cross‑functional meetings and strategic planning sessions.

Senior Emergency Roadside Service Analyst

Outside Sales

• Deliver strong sales performance by meeting and exceeding product and service targets.
• Develop sales opportunities within the tire retail, automotive repair and service sector.
• Engage in direct sales highlighting the case for change and the move to the company's solution.
• Manage end-to-end sales process: including qualifying leads and customer needs, solution recommendation, pricing, and contract negotiation.
• Identify and evaluate client needs to recommend suitable product and service solutions.
• Develop clear written proposals to include sales quotes and solution summaries.
• Compile and analyze data to inform and strengthen sales documentation.
• Create case studies based on existing client accounts.
• Oversee the end-to-end sales cycle, from closing deals to scheduling and tracking implementation milestones.
• Engage with industry professionals and showcase company offerings at key events and trade shows (Canada and USA).

Outside Sales Associate

Software Engineer

• Lead, direct, and supervise a team of engineers as they develop, test, modify, and deploy solutions to technical problems.
• Steer the strategic decision-making around future technology selection and best practice sharing.
• Analyze and allocate resources: balance project priority and business demand and aligns necessary resources to accomplish assignments, projects and continuous improvements.
• Coordinate activities with other units or organizations to develop a strategy and strategic plans to achieve world-class performance (Dan-Totsu) for tire manufacturing.
• Project management: make detailed plans to accomplish business objectives.
• Set and manage budgets for capital, expense, and cost improvement activities.
• Define and develop necessary project specifications.
• Develop people: recruit, hire, train, and mentor engineers and supporting staff.
• Write performance reviews and calibrate feedback for people development, growth and improvement.
• Plant support through maintenance, troubleshooting, energy, MRO, disaster prevention, and manufacturing engineering technologies.
• Review, approve, and/or modify designs and manage introduction of new technologies.
• Develop overall concepts and specifications for new manufacturing equipment.
• Verify changes, designs, and projects are compliant with National and Local Codes (Safety, Building, Fire, and Electrical).