Bridgestone Americas

Attorney

• Investigate, evaluate, negotiate, and settle complex bodily injury claims from auto accidents and premises liability.
• Use investigative methods and negotiate settlements within prescribed limits with insurers, repair facilities, and legal staff.
• Initiate billing and collection for money owed due to damage to equipment or property.
• Manage an average caseload of 70-85 claims.
• Determine coverage and liability for bodily injury claims based on policy language, statutes, and case law.
• Conduct thorough investigations, interview claimants, witnesses, policyholders, and medical professionals.
• Gather and analyze documentation: police reports, medical records, lost wage documentation, photographs.
• Communicate with claimants, attorneys, medical providers, and internal stakeholders.
• Prepare reports documenting investigations, evaluations, and settlement recommendations.
• Collaborate with legal counsel on litigated claims.
• Maintain accurate claim files and ensure regulatory and company policy compliance.

Lead, Legal Claims

Administration

• Provides platform administration and product ownership of Bridgestone’s Global Adobe platforms and supporting integrations.
• A successful candidate in this role will work closely with our business units across the globe, Adobe partners, and internal teams to provide user management and support across our Adobe products.
• We are looking for someone who has a strong understanding of project management, is detail-oriented, and can work cross-functionally.
• Develop and maintain a product roadmap that aligns with our organizational goals, addresses our stakeholders’ needs, and drives continuous growth and improvement.
• Collaborates with stakeholders and cross-functional teams: To understand their needs and requirements related to assigned products.
• To troubleshoot issues and manage support requests with the Adobe Success Team.
• To manage the backlog of enhancements and feature requests.
• Provide guidance to stakeholders for product training and support on assigned Adobe products.
• Stay informed about the Adobe roadmap and service outages to report out as needed.
• Prepare reports detailing adoption accomplishments and improvement opportunities.
• Own and manage the Admin Console to centrally manage user permissions, product profiles, and support tickets: Establish and maintain governance around user roles, permissions, and taxonomy across all stakeholders.
• Work with stakeholders as needed when onboarding new teammates or Adobe products.
• Oversee and collaborate with IT on the technical architecture of our Adobe ecosystem as new integrations are needed.
• Liase with the Digital Enablement and Customer Data teams to identify and track KPIs and metrics, delivering updates to stakeholders as necessary.
• Conduct regular audits of permissions and user activity to maintain system integrity and security.
• Decision making guided by a customer-centric mindset and the strategic objectives of area of specialization.
• Leads projects or processes of diverse scope, while working independently with limited supervision.

Lead, Legal Claims

Platform Administrator