Define and drive the overarching content vision for Braze, connecting brand narrative, audience insights, and business objectives
Develop and evangelize Braze’s content strategy, creating clarity and alignment across Marketing, Product Marketing, Industry Marketing, and Regional Marketing
Act as the content authority across the organization, influencing senior stakeholders including VPs and SVPs
Collaborate with marketing and business leaders to establish content priorities, define audience journeys, identify message gaps, and align with go-to-market plans
Oversee development and implementation of content strategy roadmaps across awareness, conversion, and customer expansion
Build framework for content planning, creation, and distribution ensuring consistency, quality, and purpose
Establish and operationalize scalable content infrastructure including editorial standards, processes, governance, measurement frameworks, and a test-and-learn roadmap
Partner with regional marketing leads to develop localization strategy that balances regional nuances and global consistency
Lead, mentor, and grow a team of content strategists, editors, and writers
Define and track content KPIs and continuously optimize output
Evaluate and evolve tools, systems, resourcing models and manage agency relationships to scale production and manage demand
Stay current on emerging technologies, including AI tools for content creation and optimization, and assess integration opportunities
Requirements
Deep experience in content strategy, editorial, or content marketing, with 5+ years in leadership roles managing high-performing teams
Proven experience building and leading content strategy for B2B enterprise SaaS companies, ideally across global markets
Strong executive communication skills with a demonstrated ability to influence at the VP and C-suite level
Portfolio showcasing strategic content programs that drive awareness, engagement, and measurable business outcomes
Experience working with cross-functional teams, including Product Marketing, Demand Generation, Brand, Digital, and Regional teams
Deep knowledge of content planning, SEO, editorial standards, governance, and distribution
Familiarity with content management and marketing platforms (e.g., Asana, Uberflip, PathFactory)
Leadership, mentoring, and team-building skills with ability to develop talent
Data-driven marketing skills to define and track content KPIs and optimize output
Experience evaluating and evolving tools, systems, resourcing models, and agency oversight
Benefits
Competitive compensation that may include equity
Equity grants of restricted stock (RSUs)
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.