Box Inc Deutschland

Operations

• Lead, mentor, and develop a team of Campaign Operations professionals, establishing clear ownership, priorities, and performance expectations.
• Drive operational excellence through standardized processes, documentation, workload management, and SLA development.
• Apply systems thinking to identify root causes of operational inefficiencies and redesign workflows for scale and consistency.
• Own end-to-end execution of integrated marketing campaigns across email, webinar, lifecycle, and digital programs.
• Ensure campaigns are delivered accurately, on time, and with high quality across platforms including Marketo, Iterable, Segment, and BigMarker.
• Oversee intake, build, QA, launch, and post-launch processes to ensure operational reliability and consistency.
• Design and evolve scalable campaign operations infrastructure, including workflows, templates, and governance models.
• Establish and enforce QA standards, SLAs, and best practices to improve execution quality and efficiency.
• Drive automation across campaign workflows and leverage AI capabilities to reduce manual effort, increase speed to launch and enhance personalization at scale.
• Manage campaign intake and prioritization across competing stakeholder requests.
• Partner with Marketers to translate marketing strategy into executable plans.
• Ensure alignment on audiences, timelines, dependencies, and performance expectations across all campaigns.

Senior Team Manager, Campaign Operations

Account Executive

• Source and close net new logos within a given territory in the Higher Education vertical
• Research and understand your customers and prospects to gain insight into their business challenges and Box value proposition
• Influence and drive the sales process while managing through multi-layer stakeholders in Enterprise organizations
• Exercise judgment in selecting methodologies, techniques and evaluation criteria throughout the sales process
• Collaborate with internal partners to move deals forward and ensure customer success

Senior Team Manager, Campaign Operations

Enterprise Account Executive, Higher Education