Senior Team Manager, Campaign Operations

Box Inc Deutschland

Senior Team Manager leading campaign operations for Box, enhancing marketing efficiency and leveraging AI capabilities for business growth.

Posted 6/8/2026full-timeRemote • New Hampshire • 🇺🇸 United StatesSenior💰 $125,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Lead, mentor, and develop a team of Campaign Operations professionals, establishing clear ownership, priorities, and performance expectations.
Drive operational excellence through standardized processes, documentation, workload management, and SLA development.
Apply systems thinking to identify root causes of operational inefficiencies and redesign workflows for scale and consistency.
Own end-to-end execution of integrated marketing campaigns across email, webinar, lifecycle, and digital programs.
Ensure campaigns are delivered accurately, on time, and with high quality across platforms including Marketo, Iterable, Segment, and BigMarker.
Oversee intake, build, QA, launch, and post-launch processes to ensure operational reliability and consistency.
Design and evolve scalable campaign operations infrastructure, including workflows, templates, and governance models.
Establish and enforce QA standards, SLAs, and best practices to improve execution quality and efficiency.
Drive automation across campaign workflows and leverage AI capabilities to reduce manual effort, increase speed to launch and enhance personalization at scale.
Manage campaign intake and prioritization across competing stakeholder requests.
Partner with Marketers to translate marketing strategy into executable plans.
Ensure alignment on audiences, timelines, dependencies, and performance expectations across all campaigns.

Requirements

What you’ll need

10+ years of experience in Marketing Operations
2+ years of people management experience leading high-performing operational teams.
Hands-on experience with Marketo required.
Experience managing webinar and event technologies such as Zoom, BigMarker, Goldcast.
Familiarity with customer data platforms and event tracking tools such as Segment.
Strong understanding of campaign execution workflows, audience segmentation, and marketing automation best practices.
Experience building scalable operational processes, documentation, and governance frameworks.
Excellent project management, communication, and stakeholder management skills.
Strong analytical mindset with experience leveraging campaign and operational data to drive optimization.
Ability to balance strategic thinking with hands-on execution in a fast-paced, cross-functional environment.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Marketing OperationsCampaign Execution WorkflowsAudience SegmentationMarketing AutomationOperational ProcessesDocumentationGovernance FrameworksData AnalysisWorkflow ManagementSLA Development

Soft Skills

LeadershipMentoringProject ManagementCommunicationStakeholder ManagementAnalytical MindsetStrategic ThinkingOperational ExcellenceCollaborationPrioritization