Salary
💰 $60,000 - $75,000 per year
About the role
- Oversee all in-center media experiences across all locations nationwide.
- Oversee the day-to-day management and programming of in-center digital media, including digital screens, video walls, and playlist scheduling.
- Manage and update music playlists to align with brand standards, audience preferences, and special events.
- Utilize and optimize platforms such as RokBot to deliver seamless multimedia execution.
- Partner with IT and vendors to ensure media hardware and software are properly installed, updated, and maintained.
- Oversee specialized media offerings - UFC, NFL, and Championship Boxing.
- Ensure multimedia elements (visual and audio) contribute to a consistent and immersive guest experience; align content with seasonal promotions and events.
- Monitor and adjust content based on customer feedback, traffic patterns, and engagement data.
- Manage relationships with digital media, music licensing, and AV technology vendors; negotiate contracts and ensure licensing/compliance.
- Develop and maintain a content calendar for in-location media; track and analyze performance and provide regular reporting on engagement, guest sentiment, and ROI.
- Collaborate with marketing, operations, and events teams to deliver integrated campaigns through on-site media.
Requirements
- Bachelor’s degree in Marketing, Communications, Media, or a related field.
- 5+ years of experience in multimedia management, digital content programming, or AV operations.
- Hands-on experience with digital media technologies, including platforms such as RokBot.
- Strong background in managing multimedia environments within retail, entertainment, or hospitality industries.
- Excellent organizational, project management, and vendor management skills.
- Demonstrated success in enhancing customer/guest experiences through digital media.