Bowlero Corporation

Director

• The Director of National Programs would be responsible for building and maintaining all National League Programs and National/Center tournament business for the company.
• Facilitates fulfillment of department goals and company initiatives.
• Work directly with center League Champions/GM/DM to develop, retain and recruit new bowlers for all National Leagues and Tournaments.
• Be aware of the market conditions and opportunities to recruit new or existing tournaments (Local, State or National Tournaments)
• Communicate with all centers to build new National Leagues in their centers.
• Hold the centers accountable on National Leagues starting each month.
• Send out communication to the centers who do not have a new league starting each month.
• Provide ongoing training on all National Leagues.
• Responsible for updating the National Leagues Calendar each month/year for the field.
• Coordinate with the Leagues Department to promote new strategies and league structures for centers.
• Attend weekly team calls, monthly league initiatives calls and district calls where applicable.
• Be the point of contact for all National Leagues and Tournaments and provide support to the centers to ensure positive experiences in all centers.
• Assist with training and development of the league champions.
• Partner with Marketing on all materials for each league, including Registration Flyers, Posters and bath ads.
• Attend bi-weekly calls with Marketing to discuss any League updates.
• Complete all Success Guides, Counter Guides and LMA updates needed for all National Leagues.
• Update all documents on Connect when applicable.
• Complete any daily, weekly and monthly reporting that is necessary to report on all financial data.
• Audit revenue reports.
• Support the Regional League Development Managers with tournaments and SMART disbursements.
• Build a strong working relationship with local & state associations to bring tournaments back into our centers.

Director of National Programs

Executive Assistant

• Serve as the primary point of contact and administrative partner to the Chief Sales Officer, managing day-to-day priorities and ensuring the CSO is prepared, informed, and organized at all times
• Manage complex calendaring, travel coordination, and scheduling across internal and external stakeholders
• Anticipate the needs of the CSO and proactively address competing priorities with a solutions-oriented mindset
• Draft, edit, and manage internal and external communications on behalf of the CSO, maintaining professionalism and confidentiality at all times
• Act as a coordination hub between the CSO, senior sales leadership, internal departments, and external partners
• Ensure timely responses to inquiries and follow-ups from across the organization
• Prepare agendas, presentation decks, and supporting materials for leadership meetings, business reviews, and executive sessions
• Capture meeting notes, track action items, and ensure follow-through across the sales leadership team
• Support planning and logistics for sales team meetings, offsites, and strategy sessions
• Compile and maintain sales reports, dashboards, and performance presentations for use in leadership and executive meetings
• Assist the CSO in preparing materials for business reviews, board updates, and strategic planning sessions
• Maintain accurate records and documentation within CRM and internal systems, ensuring data integrity and accessibility
• Assist with managing inbound requests to the CSO's office and coordinate follow-ups with the appropriate sales team members
• Support preparation of proposals, sales presentations, and client-facing documentation as needed
• Help track key sales initiatives, deadlines, and deliverables across the broader sales organization
• Manage special projects and cross-functional initiatives on behalf of the CSO
• Track project timelines, coordinate deliverables, and ensure alignment across sales, marketing, finance, and operations teams
• Conduct research and compile information to support business planning and strategic initiatives

Executive Assistant – Chief Sales Officer

Customer Support

• Provide administrative and operational support to the Sales Leadership team and broader sales organization.
• Assist with coordinating sales initiatives, internal communications, and cross functional collaboration.
• Help maintain organization and efficiency across multiple sales projects and priorities.
• Prepare and maintain sales reports, dashboards, and presentations for leadership meetings.
• Compile and analyze sales data to support forecasting, performance tracking, and strategic planning.
• Maintain accurate sales records and documentation within CRM and internal systems.
• Assist leadership with preparing reporting materials for business reviews and executive meetings.
• Coordinate internal and external meetings for sales leadership and key client engagements.
• Prepare meeting agendas, materials, and presentation decks.
• Capture meeting notes, track action items, and ensure follow ups are completed.
• Support planning and coordination of sales team meetings, offsites, and strategy sessions.
• Assist with managing inbound sales requests and coordinating follow ups with the appropriate team members.
• Support proposal preparation, sales presentations, and client documentation.
• Ensure sales processes, documentation, and systems are maintained and up to date.
• Assist with tracking key sales initiatives and ensuring deadlines are met.
• Act as a point of coordination between sales leadership, internal departments, and external partners.
• Draft and edit internal communications, presentations, and sales documentation.
• Ensure timely responses to internal and external requests.
• Maintain professionalism and confidentiality when handling sensitive information.
• Assist with managing special projects and sales initiatives.
• Track project timelines, deliverables, and follow ups.
• Conduct research and compile information to support business initiatives.
• Perform additional duties and responsibilities as assigned to support the sales organization.
• Support cross functional collaboration between sales, marketing, finance, and operations teams.

Sales Support Specialist

Network Engineer

• Plans, designs, and evaluates new and existing computer network systems and services, including local area networks, wide area networks, intranets, and the Internet, providing analytical, technical, and administrative support
• Provides enhancements, maintenance, and operational duties on the network
• Configure and maintain Corporate Firewalls
• Work both alone and with a team to maintain the connectivity with remote locations and proper operation of remote systems
• Serve as a tier 2 and 3 escalation point for network tickets, as well as provide guidance for the help desk and junior members of the network team
• Monitor, maintain and react to network monitoring and alerts
• Maintain Access-Lists, Firewalls, IDS/IPS, and other measures to ensure enterprise wide network security
• Maintain & Troubleshoot enterprise wireless and wired network
• Light Windows/Linux server troubleshooting & support
• Maintain enterprise QoS policies
• Ability to participate and work in an on-call rotation
• Build/ maintain documentation, guides, and diagrams that can be utilized by all members of the IT department
• Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs

Graphics Designer

• Design and format print-based training materials, including QRGs, SOPs, job aids, workbooks, signage, and handouts.
• Develop PowerPoint presentations for instructor-led training, leadership sessions, and field rollouts.
• Carry out graphic design tasks from concept through final production.
• Translate raw instructional content into clean, visually engaging layouts.
• Be reliable, detail-oriented, and a collaborative team player.
• Take creative direction and implement feedback efficiently.
• Prioritize and work on multiple projects simultaneously while meeting deadlines.
• Take ownership and responsibility for assigned training design projects.
• Work closely with Training Team and subject-matter experts across departments.
• Develop and work with both internal and external content providers.
• Ensure all materials meet brand and training design standards.
• Ability to work varying shifts as needed to support business needs.

Director of National Programs

Executive Assistant – Chief Sales Officer

Sales Support Specialist

Network Engineer

Junior Training Graphic Designer