Boulevard

Product Manager

• Partner on the roadmap for emerging fintech products — Capital lending, new payment experiences, funds acceleration capabilities, and future financial products — translating early-stage capabilities into experiences customers can trust and adopt.
• Own the roadmap for how payments show up in physical, in-person moments for our customers, designing experiences that feel seamless at the front desk.
• Own the roadmap for hardening the cross-service financial logic that spans Boulevard's systems — reducing coupling, driving continuous improvement in our shipping cycles.
• Define and deliver canonical reconciliation reporting, automated settlement ingestion and validation, and exception alerting — closing the gaps that today require manual financial review as transaction volume scales.
• Partner with Risk, Compliance, and Engineering to improve fraud monitoring and signal ingestion, automate dispute workflows, and reduce Boulevard's dependency on manual investigation as payment volume and complexity grow.

Senior Product Manager, Fintech

• Own the AI Receptionist product end-to-end, setting the vision, roadmap, and success criteria.
• Define great AI-powered client communication and develop seamless client interactions.
• Drive adoption and outcomes, focusing on revenue, adoption, and retention.
• Represent the customer, understanding their communication management needs.

Senior Product Manager, AI Receptionist

Product Designer

• Lead design strategy in close partnership with Product and Engineering, defining success metrics and ensuring work ladders up to long-term company goals.
• Design end-to-end journeys, patterns, and frameworks that enable scalable, coherent experiences across Boulevard's platform.
• Translate deeply human needs — whether from clients, business owners, or staff — into clear and compelling product experiences.
• Partner closely with engineers to guide implementation, ensuring design intent is preserved in production.
• Act as a design leader and multiplier: raising the quality bar, influencing peers, and contributing to design culture, standards, and best practices.
• Collaborate with other designers to evolve Boulevard's design system to support growing complexity and future growth.
• Explore and help define how Boulevard can leverage AI to enhance product experiences, with a strong focus on trust, clarity, and real user value.

Staff Product Designer

Machine Learning Engineer

• Design, build and deploy production-grade machine learning and AI systems that power customer-facing analytics, automation, and intelligent product experience.
• Develop and operationalize end-to-end ML workflows - from data preparation and feature engineering to model training, deployment, monitoring and continuous improvement.
• Build scalable AI solutions leveraging LLMs, embeddings, recommendation systems, forecasting models, and other modern ML techniques.
• Collaborate with Product and Engineering teams to identify high-impact use cases and deliver seamless AI-powered data products.
• Design and evolve semantic data models that enable accurate, consistent, and scalable analytics across the organization.
• Mentor engineers, provide technical leadership, and influence architecture and engineering standards across teams.

Staff Machine Learning Engineer

Marketing Operations

• Own and evolve Boulevard's marketing operations strategy, systems, and processes.
• Connect marketing investment to pipeline, revenue, retention, and customer lifecycle outcomes.
• Partner with Marketing, Sales, RevOps, and Data teams to improve GTM performance and operational efficiency.
• Identify, implement, and scale AI-powered workflows and automation opportunities.
• Build and optimize processes that improve campaign execution, reporting, lead management, and customer engagement.
• Drive adoption of AI-enabled tools and best practices across the marketing organization, including identifying and shipping at least two AI-enabled workflow improvements with measurable impact on funnel efficiency or team productivity in your first 6 months.
• Own and optimize Boulevard's marketing automation stack, including Marketo, Customer.io, and related GTM systems.
• Design scalable segmentation, lead scoring, lifecycle, and customer journey frameworks.
• Ensure data integrity, operational scalability, and system reliability.
• Develop reporting frameworks and dashboards that provide visibility into funnel performance, marketing efficiency, and revenue impact.
• Partner with RevOps and Data teams to deliver actionable insights and forecasting.
• Build and lead a high-performing Marketing Operations team.
• Establish best practices for execution, experimentation, documentation, and continuous improvement.

Senior Manager, Marketing Operations

Brand Manager

• Design and continuously improve Boulevard’s end-to-end growth system—from acquisition through pipeline and revenue.
• Define budget allocation strategies, optimization goals, and performance constraints for AI-driven campaign execution.
• Lead structured experimentation across creative, targeting, offers, and landing pages.
• Evaluate performance through a business lens—focusing on pipeline quality, CAC, and revenue impact.
• Partner with RevOps and Marketing Operations to ensure accurate tracking, attribution, and data integrity across systems.
• Collaborate with Sales to understand lead quality, conversion rates, and pipeline performance.
• Guide creative strategy by identifying high-performing concepts, refining messaging.
• Monitor AI-driven outputs and adjust strategies to improve performance.

Staff Brand Marketing Manager

Art Director

• Define and lead Boulevard's creative vision
• Bring the brand to life in bold, differentiated ways
• Own how Boulevard shows up visually across every touchpoint
• Build a cohesive, modern, scalable creative system
• Guide and grow a multidisciplinary creative team
• Partner closely with Brand, Content, Product Marketing, Demand Gen, and Product Design
• Raise the bar for craft, storytelling, and creative effectiveness
• Ensure creative work drives measurable business impact across awareness, engagement, pipeline, and customer experience

Creative Director

General Counsel

• Run commercial deals and answer regulatory and product questions associated with a payments platform in a regulated market.
• Handle the everyday legal needs of a fast-growing company mostly on your own judgment.
• Work autonomously, partner directly with teams, and escalate genuinely novel, high-risk, or strategic matters.
• Serve as the dedicated legal partner to a portfolio of product and business teams.
• Advise on a broad range of legal matters, including payments and FinTech, healthcare/MedSpa compliance, consumer protection, marketing, privacy, data governance, intellectual property, and dispute resolution.
• Lead the drafting, review, negotiation, and management of commercial agreements.
• Own and continuously improve contract templates, playbooks, and legal processes.

Lead Counsel

Product Marketing

• Lead product marketing strategies for salon and spa sectors.
• Analyze market performance and adjust strategies accordingly.
• Collaborate with cross-functional teams to enhance client experience.
• Develop and execute marketing plans to promote Boulevard's platform.

Product Marketing Manager – Salon and Spa

• Own the industry narrative for Medspa.
• Grounded in deep research, customer insight, and constant market scanning, you'll develop and maintain Boulevard's industry narrative for Medspa market.
• You’ll be an internal SME on topics like clinical and aesthetic trends, regulatory dynamics, and where the industry is headed.
• Own and share regular reports on the state of the Medspa industry, improving internal knowledge and keeping the company up to date on the latest trends, movements, and forecasts.
• Lead voice-of-customer work and win/loss analysis.
• Leverage research from the Competitive Intelligence team to maintain a deep, current view of how we stack up against direct and adjacent competitors in each vertical.
• Develop and own our internal toolkit for the Medspa vertical, including differentiated positioning, messaging frameworks, ICP definitions, and target account guidance.
• Identify priority sub-segments within each vertical and shape Boulevard's go-to-market approach for each.
• Partner with Sales, Growth Marketing and Brand to design and execute vertical-specific go-to-market plays that reflect each market’s nuances, build pipeline, and accelerate conversion.
• Inform product direction by equipping your R&D PMM peers with deep vertical insight on roadmap priorities and sequencing to win in each market.
• Bring vertical-specific insights to how Boulevard prices and packages our offerings: what bundles resonate, what features operators expect, and willingness-to-pay.
• Work with the Strategy team to identify, size, and pressure-test adjacent vertical opportunities where Boulevard could win.
• Build the case for entry with a clear view of TAM, buyer needs, competitive dynamics, and the product investments required.
• Partner with leadership to translate validated opportunities into a focused GTM approach.

Product Marketing Manager – Medspa, New Frontiers

Software Engineer

• Lead infrastructure transformation and establish industry leading reliability practices.
• Design, implement, and maintain scalable AWS infrastructure including multi-region deployments.
• Transform deployment pipelines, implement container orchestration, and enable rapid, reliable software delivery.
• Implement comprehensive monitoring, alerting, and incident response using DataDog.
• Establish disaster recovery infrastructure and business continuity planning across all services.
• Build self-service infrastructure capabilities and advanced automation using Terraform and GitOps practices.
• Establish comprehensive security practices and manage compliance frameworks (PCI, HIPAA, SOC 2).

Director of Engineering – Cloud & Reliability

Full-stack Engineer

• Lead small initiatives within your squad in partnership with Product and Design.
• Lead large initiatives within your squad in partnership with Product and Design.
• Help lead your domain, owning multiple initiatives from inception to completion.
• Collaborate on technical vision while promoting a culture of excellence, innovation, and continuous improvement.
• Champion the maintenance and continuous improvement of an observable, secure, and efficient codebase.
• Lead and mentor engineers in career development, encouraging skill enhancement and ownership opportunities.
• Partner with product, design, marketing, and executive stakeholders throughout the product delivery lifecycle in order to achieve outcomes that align with company objectives.
• Participate in an on-call rotation.

Senior Software Engineer

• Own product areas end-to-end: from problem definition through launch and iteration, ensuring design intent is preserved in production.
• Translate complex product and operational requirements into simple, intuitive user experiences — ensuring clarity, usability, and trust in every flow.
• Validate assumptions through lightweight research: talk directly with customers, run usability tests, and iterate based on evidence.
• Use AI tools in your design workflow to explore edge cases, pressure-test logic, and prototype flows faster.
• Share work openly in critique and reviews, contributing to a culture that values quality, clarity, and outcomes over artifacts.
• Contribute to the evolution of Boulevard's design system by extending components and defining patterns that scale across the platform.

Senior Product Designer

Attorney

• Serve as a first point of contact for inbound legal, compliance, and operational requests from across the business.
• Gather facts, identify issues, spot risks, and provide preliminary guidance using established playbooks and frameworks.
• Escalate matters appropriately, providing attorneys with context, analysis, recommendations, and proposed next steps.
• Draft, review, and manage a broad range of routine commercial agreements and shepherd them through signature and renewal.
• Build and maintain Legal systems, knowledge resources, playbooks, templates, and self-service tools.
• Identify recurring questions, bottlenecks, and sources of friction, developing scalable solutions to address them.
• Pilot, evaluate, and roll out AI tools across Legal.

Senior Legal Specialist

• Partner closely with a dedicated engineering and design team.
• Translate underlying capabilities into user experiences.
• Measure and improve experiences using data and customer insights.
• Collaborate with stakeholders to enhance commerce experience for clients.