Border States

Account Manager

• The Strategic Account Manager leads company efforts to grow incremental profitable sales with customers that span multiple regions.
• Establishes relationships and identifies opportunities to grow and secure business within new and existing strategic accounts.
• In conjunction with the Supply Chain Services department, oversees the development and presentation of customer proposals.
• Works to drive innovation.
• Leads strategic opportunities for new and existing customers to generate desirable business opportunities within the assigned vertical market.
• Actively works with a multifunctional team to develop a strategy to meet and exceed revenue growth targets by leveraging market intelligence, identifying opportunities within new and existing accounts, and ensuring alignment with company, regional, and branch business objectives.

Strategic Account Manager

Solutions Engineer

• Designs, develops, and supports enterprise integration solutions using SAP Cloud Integration and SAP BTP services.
• Builds and maintains integration flows, message mappings, and data transformations.
• Collaborates closely with business and technical teams to translate requirements into effective solutions.
• Performs unit and integration testing, monitors and resolves integration issues.
• Follows established SDLC and documentation standards while continuously enhancing skills.

SAP Cloud Integration Engineer II

Account Executive

• Supports the day-to-day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to customers
• Utilizes product and application knowledge and industry best practices to develop solutions to meet customer needs
• Grows relationships with customers and suppliers
• Manages projects, receives and enters orders, coordinates and expedites deliveries, processes returns, and resolves customer issues

Inside Sales Representative – Utility and Industrial

Manager

• Manages all aspects of the company’s asset-based loan (ABL) and other debt instruments, ensuring compliance and monitoring liquidity to enable strategic investments.
• Ensures accuracy of debt-related reporting and alignment with loan agreement requirements.
• Coordinates and supports the annual lender field exam, including data preparation, documentation, and examiner inquiries.
• Oversees daily cash management, including cash positioning, forecasting, and short-term liquidity planning.
• Maintains banking relationships and supports ongoing optimization of banking structures, controls, and processes.
• Oversees bank account management, including opening/closing accounts, monitoring monthly fees, and maintaining records of authorized signers.
• Identifies opportunities to improve treasury efficiency, reduce financial risk, enhance reporting accuracy, and to improve treasury policies and internal controls.
• Analyzes capital structure scenarios to support the company’s long term financing strategy and M&A growth initiatives.
• Partners with Finance, M&A Leadership, and external advisors to assess cost of capital, covenant implications, and liquidity impacts of alternative financing options.
• Maintains awareness of ESOP related financial obligations, including the annual repurchase liability.
• Partners with internal stakeholders and external advisors to ensure accurate forecasting, planning, and compliance with ESOP requirements.
• Manages the corporate credit card program with banking and internal partners, with a focus on maximizing rebate structures and financial benefits.
• Prepares treasury related reports, dashboards, and analyses for senior leadership.
• Supports budgeting and forecasting processes related to cash flow, debt, and liquidity.

Treasury Manager

Customer Support

• Maintains and administers the Branch Self Service (BSS) SharePoint site, including structure, navigation, permissions (as applicable), and overall content governance.
• Refreshes and publishes updated site content on a regular cadence to ensure resources are accurate, relevant, and easy for branches to find and use.
• Continuously identifies opportunities to expand the BSS site (new pages, tools, templates, FAQs, and training resources) based on branch needs and service strategy.
• Develops and maintains an intake process to capture ideas and requests; evaluates, prioritizes, and converts ideas into clear deliverables.
• Leads branch service-related projects from discovery through launch, including scope, timeline, stakeholder alignment, content development, testing, and change management.
• Interviews stakeholders and analyze qualitative and quantitative data (usage metrics, feedback, search terms, adoption trends) to improve site design, content, and usability.
• Drives progress toward go-live milestones, ensuring next pages and enhancements are ready, reviewed, and approved for release.
• Partners closely with project team members and stakeholders to keep work on track, remove blockers, communicate status, and ensure timely completion of deliverables.
• Updates SharePoint sites and linked resources as new tools, training, and materials are created; ensures version control and content accuracy.
• Supports the development and rollout of standardized branch processes for asset management, including staging and storage workflows, to improve consistency, accuracy, and adoption across locations.

Branch Services Support Specialist

Operations

• Identifies operational inefficiencies and process gaps across all Services lines and supporting functions.
• Recommends process improvements supported by data, impact, and scalability considerations.
• Drives implementation of approved process improvements in partnership with supporting departments.
• Enforces agreed-upon process standards, data integrity practices, and documentation requirements.
• Provides hands-on operational support related to SAP processes, consignment workflows, data governance, and reporting.
• Serves as the primary Services liaison for cross-functional operational follow-up with IT, Finance, Tax, and related partners.
• Coordinates and tracks execution of operational decisions to ensure follow-through and completion.
• Supports development, maintenance, and reinforcement of SOPs and operating standards across Services.
• Maintains visibility into operational performance indicators including rework, invoicing accuracy, and process adherence.
• Proactively surfaces risks, gaps, and improvement opportunities and escalates as appropriate to the VP of Services.

Services Operations Enablement Specialist

Project Manager

• Supports various Manufacturing Services projects from initial request for quotation through to completion and customer invoicing.
• Works closely with the OEM business and cross-functional teams to help coordinate schedules, ensure requirements are understood, and assist in keeping projects on track.
• Communicates effectively with internal teams such as sales, purchasing, warehouse, production, and logistics to help ensure customer expectations are clearly communicated and met.

Manufacturing Project Coordinator

Marketing

• Leads the development of the go to market strategy and branding for the software solutions channel, including positioning, value propositions, and launch plans for new offerings and enhancements.
• Drives demand creation and partner/channel marketing, developing and executing joint marketing plans, campaigns, and co marketing activities with internal teams and external partners.
• Maps the customer buying process and define target buyer audiences, creating or refining buyer personas and identifying industry specific needs that inform messaging and campaign strategy.
• Develops differentiated messaging and content, collaborating with content, design, and digital teams to create campaign assets across email, social, web, paid media, and events.
• Enables the sales organization with pitch decks, messaging guides, value propositions, and region specific sales content and tools that support buyer engagement and offering adoption.
• Creates and executes go to market launch plans, partnering with Product Management and Sales to coordinate messaging, content, enablement, and target account alignment.
• Plans and manages integrated marketing campaigns across channels including email, paid social/display, webinars, and content promotion, ensuring smooth end to end execution from asset creation to post campaign follow up.
• Owns demand program strategy and execution, including acquisition, nurture, and acceleration programs that support pipeline creation and revenue impact.
• Builds and manages marketing automation workflows, including emails, landing pages, forms, segmentation criteria, and nurture programs within the MAP.
• Partners with Sales and Lead Development teams to ensure timely follow up on nurtured leads and alignment on demand program performance.
• Monitors and optimizes campaign performance, tracking MQLs, SALs, influenced pipeline, and other key metrics across Salesforce, Google Analytics, and marketing tools.
• Generates performance reports and actionable insights, recommending optimizations to improve engagement, conversion, and pipeline velocity.
• Develops and maintains a lead to revenue model in partnership with Sales and business leaders, ensuring alignment between marketing activities and revenue outcomes.
• Applies SEO best practices and analytics to optimize content, improve discoverability, and enhance campaign effectiveness.

Manager, Marketing Software Solutions

• Helps execute the company and group sales and marketing plans.
• Manages the project quotation and project management staff with emphasis on building a strong team.
• Travels to branches on a regular basis to establish a working relationship with Branch Managers, Account Managers, remote quotations staff, and customers.
• Works closely with Border States’ sales and marketing staff to promote sales and to meet and exceed sales and gross profit objectives.
• Identifies and notifies quotations staff of upcoming projects or jobs.
• Oversees the schedule of jobs being bid, accuracy of database on current projects, and assures required specifications are met for all jobs in progress.
• Oversees and may participate in the completion of the quotation process for each assigned project, market, or location.
• Oversees or participates in obtaining orders and providing sales support for the outside sales force.
• Provides customers with timely follow-up on technical inquiries and requests.
• Manages and works with the quotations team to close-out completed job files.
• Negotiates with vendors for best pricing and best delivery of products to customers and/or jobsites.
• Manages the relationship with key vendors that work with the Quotation department.
• Consistently provides responsive, quality service to our customers.
• Responsible for assuring staff is actively participating in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• Provides guidance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services, as needed.
• Supervises and oversees the efforts of the Quotations staff to work with the Customer Financial Services to resolve customer-billing problems resulting from errors in the quotations process, pricing, shipping, delivery, or other customer service/credit areas.
• Manages the budget for the department.
• Responsible for assuring the Quotations team is performing the appropriate SAP functions so the department runs as efficiently and accurately as possible.

Quotations Manager – Switchgear

IT Support

• Partners with business and technology leaders to define enterprise architecture direction and ensure major initiatives reinforce business process performance, platform coherence, and long term scalability.
• Defines and operates enterprise architecture standards, guardrails, and exception processes in coordination with the VP of Digital Transformation, CIO, Security, and domain leaders.
• Provides thought leadership in modern architecture principles, technology modernization, and enterprise wide architectural coherence.
• Evaluates SaaS platforms, vendors, and major solution designs for capability fit, integration complexity, identity and data implications, scalability, total cost of ownership, and long term portfolio alignment.
• Develops and maintains architecture artifacts—including logical, business, integration, and functional diagrams—to support engineering, applications, and security teams.
• Defines enterprise transition roadmaps for ERP, integration, data, analytics, and adjacent platforms, emphasizing clean core principles, technical debt reduction, and delivery sequencing.
• Leads architecture reviews and recommendations for major initiatives, platform changes, new technologies, and cross domain designs, ensuring alignment with approved guardrails.
• Advises senior leaders on tradeoffs involving reuse, scalability, complexity, risk, technical debt, and long term enterprise fit.
• Translates current state capabilities into future state architecture and roadmap decisions in partnership with business, process, and domain leaders.
• Establishes and governs ERP architecture guardrails for SAP modernization, including clean core principles, extensibility boundaries, and integration constraints.
• Defines and governs enterprise integration standards, including API first patterns, event driven architecture, canonical data principles, observability, resilience, and lifecycle management.
• Defines enterprise standards for master data ownership, stewardship models, domain boundaries, and governance mechanisms, and supports trustworthy analytics, certified KPIs, and semantic consistency.
• Operates a fast, documented architecture decision and exception process and ensures governance remains lightweight, pragmatic, and delivery focused.
• Defines architecture criteria for application portfolio rationalization, integration simplification, and technical debt visibility, and influences build/buy/reuse decisions through a business capability and enterprise value lens.
• Leads a federated architecture operating model and Architecture CoE, raising architecture quality across domains through early engagement, coaching, and cross functional alignment.

Senior Enterprise Architect

Application Engineer

• Supports the day-to-day operations of the Sales Staff in promoting sales, securing orders, and providing quality service to our customers.
• Regularly calls on assigned accounts, consults with customers on product and system applications, provides technical product support for branches and customers.
• Advises management on the success of marketing plans and strategies.
• Provides input to sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential.
• Evaluates new products and makes recommendations on stock levels.
• Provides field trouble shooting assistance and conducts product application assessments.