Inside Sales Representative – Natural Gas Utility

Border States

Inside Sales Representative supporting customer service operations and contributing to sales for Border States. Managing orders, building customer relationships, and ensuring timely service in electrical supply distribution.

Posted 7/23/2026full-timeRemote • North Dakota • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and sales capabilities, with a focus on managing customer relationships and resolving order issues. Proficient in utilizing technical knowledge of electrical systems and software tools to enhance operational efficiency.

Highest-signal resume keywords

Customer Service ExperienceElectrical Distribution KnowledgeProject Management SkillsSAP Software ProficiencyMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ServiceSalesOrder ManagementTechnical Understanding of Electrical SystemsProject Management

Soft Skills

Relationship BuildingProblem SolvingTimely Follow-Up

Tools & Technologies

SAP SoftwareMicrosoft OfficePC for Windows

Certifications & Qualifications

Associate's Business/Trade Degree

Industry Keywords

Electrical DistributionCustomer InquiriesOrder IssuesDeliveriesReturns

About the role

Key responsibilities & impact

Supports the day-to-day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to customers.
Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs.
Grows relationships with customers and suppliers.
Manages projects, receives and enters orders, provides consistent and timely follow-up on customer inquiries, coordinates and expedites deliveries, and processes returns.
Runs daily reports and resolves customer and order issues.

Requirements

What you’ll need

Associate's business/trade degree preferred or the equivalent in work experience.
3+ years of prior customer service, city desk, or sales experience.
3+ years of prior electrical distribution experience preferred.
Technical ability to understand electrical systems.
Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, and email.
Working knowledge of SAP software preferred.

Benefits

Comp & perks

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time
Bonuses upon the achievement of branch and company goals