Senior Benefits Analyst
Adepto Technical Recruitment Limited
Help Desk Specialist
Booker DiMaio
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide end-user support and troubleshoot hardware, software, and network issues.
- Assist in analyzing and improving existing IT systems to enhance functionality and efficiency.
- Support the implementation, integration, and testing of new systems.
- Create documentation, user manuals, and training materials to support adoption.
- Collaborate with stakeholders and IT teams to gather requirements and ensure smooth operations.
- Develop reports to evaluate proposed upgrades and system performance.
Requirements
- Experience supporting hardware, software, and network systems.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- Ability to create technical documentation and user guides.
- Experience with system implementation and troubleshooting preferred.
