Senior Manager, People Operations
Pager Health
Job Level
Mid-LevelSenior
About the role
- Conduct job evaluations by creating and reviewing job descriptions to ensure accurate classification, leveling, and alignment with our internal framework.
- Conduct compensation benchmarking using survey data to ensure market competitiveness and internal equity.
- Partner with internal stakeholders (i.e. managers, People Business Partners, etc.) to review, refine, and standardize job descriptions in preparation for compensation reviews or benchmarking efforts.
- Support the maintenance and application of established global salary structures, job levels, and pay bands across all relevant geographies.
- Collaborate with People Business Partners and Talent Acquisition to provide compensation recommendations for offers, promotions, and internal moves, ensuring consistency with our frameworks.
- Ensure that compensation practices are in compliance with local country legislation (pay equity, human rights, living wage etc)
- Assist with coordination and participation in annual and ad hoc compensation surveys, ensuring accurate and timely submission of data.
- Assist in the preparation and execution of the annual compensation planning cycle (increases, promotions. etc.), including data consolidation, validation, and reporting.
- Maintain and update compensation documentation and data in internal systems, ensuring accuracy and confidentiality, and audit-ready records to ensure compliance and consistency.
- Perform compensation data analysis to support internal equity reviews and business reporting needs.
- Support in preparing compensation-related communications, reports, and dashboards for business stakeholders.
- Support and leading certain compensation-related projects and reporting initiatives as assigned by the Total Rewards Manager.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Finance, or a related field (or equivalent experience).
- 3+ years of proven working experience as a Global Compensation Specialist.
- Prior experience in HR practices and compensation cycle planning.
- Working knowledge of job evaluation, salary banding and job analysis systems.
- Demonstrated experience working with compensation surveys, job matching, and market pricing.
- Experience working with compensation surveys (e.g. Mercer)
- Experience with compensation systems (e.g. PayScale & Payfactors) and job benchmarking methodologies.
- Familiarity with established compensation frameworks, salary structures, and internal leveling systems (e.g. Radford).
- Excellent interpersonal and communication skills.
- Excellent organizational and multitasking abilities.
- Ability to maintain confidentiality and handle sensitive information.
- Strong data analysis and Google Suite skills (Sheets, docs, etc.)
- Strong attention to detail and ability to maintain accuracy in high-volume administrative tasks.
- Proficiency with HRIS (Human Resources Information Systems) software and CRM Systems.
- Compensation experience in a BPO or staffing environment is preferred.
- Professional certifications such as CCP (Certified Compensation Professional) or GRP (Global Remuneration Professional) are a plus.
