Business Operations

• Serve as an administrator for various business systems such as Deltek Vantagepoint, Dayforce (HR, Payroll, WFM), Agiloft, iCIMS, and other business-critical platforms, maintaining system integrity, ensuring accurate data, and producing actionable insights to support operations.
• Provide ongoing functional support for systems and automation tools, ensuring they effectively serve all business groups and meet compliance requirements.
• Partner directly with teams across Marketing, Finance, Operations, IT, HR, Legal, and Business Development to optimize workflows, reporting, and integrations.
• Lead system-related change management initiatives, including upgrades, data migrations, and cross-platform integrations, ensuring changes effectively support compliance, user adoption, and business goals.
• Develop custom reports, dashboards, and analytics that support business strategies, financial planning, and operational decision-making.
• Create and execute comprehensive test plans for upgrades and new implementations, ensuring minimal disruption and maximum benefit.
• Act as a system escalation point for complex issues, delivering clear resolutions and proactive improvements.
• Provide training and guidance to end users, especially in ERP, CRM, and HR systems, to boost adoption and user confidence.
• Mentor junior team members and lead by example in driving system enhancement, documentation, and knowledge sharing.
• Stay ahead of industry trends and identify emerging technologies that can support firmwide operational performance.
• Work in a remote or office-based environment and routinely use standard office equipment such as computers, phones, printers, etc.
• Work on a computer, sitting, or standing for long periods of time; attend meetings in person and virtually; speak on the phone with peers and clients; and utilize specific vision abilities.

Senior Business Operations Analyst

Executive Director, Support and Business Operations

Business Operations Specialist

Business Process and Systems Project Coordinator

Senior Business Operations Specialist

Senior Business Operations Specialist