Dudek

Senior Business Operations Analyst

Dudek

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $90,000 - $120,000 per year

Job Level

Senior

Tech Stack

ERP

About the role

  • Serve as an administrator for various business systems such as Deltek Vantagepoint, Dayforce (HR, Payroll, WFM), Agiloft, iCIMS, and other business-critical platforms, maintaining system integrity, ensuring accurate data, and producing actionable insights to support operations.
  • Provide ongoing functional support for systems and automation tools, ensuring they effectively serve all business groups and meet compliance requirements.
  • Partner directly with teams across Marketing, Finance, Operations, IT, HR, Legal, and Business Development to optimize workflows, reporting, and integrations.
  • Lead system-related change management initiatives, including upgrades, data migrations, and cross-platform integrations, ensuring changes effectively support compliance, user adoption, and business goals.
  • Develop custom reports, dashboards, and analytics that support business strategies, financial planning, and operational decision-making.
  • Create and execute comprehensive test plans for upgrades and new implementations, ensuring minimal disruption and maximum benefit.
  • Act as a system escalation point for complex issues, delivering clear resolutions and proactive improvements.
  • Provide training and guidance to end users, especially in ERP, CRM, and HR systems, to boost adoption and user confidence.
  • Mentor junior team members and lead by example in driving system enhancement, documentation, and knowledge sharing.
  • Stay ahead of industry trends and identify emerging technologies that can support firmwide operational performance.
  • Work in a remote or office-based environment and routinely use standard office equipment such as computers, phones, printers, etc.
  • Work on a computer, sitting, or standing for long periods of time; attend meetings in person and virtually; speak on the phone with peers and clients; and utilize specific vision abilities.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Administration, Marketing, Human Resources, or a related field; or equivalent experience.
  • 7+ years of experience supporting and improving business systems across finance, HR, marketing, or operations.
  • Hands-on experience with Deltek Vantagepoint, Dayforce (HR, Payroll and WFM), Agiloft, iCIMS, GovWin, or similar platforms strongly preferred.
  • Ability to support systems for marketing, business development, CRM, ERP, HRIS, and contracts.
  • Demonstrated success in cross-functional change management, project delivery, and system enhancement.
  • Advanced skills in reporting and analysis, with the ability to interpret business needs and build operational solutions.
  • Understanding of accounting and marketing principles, including billing, invoicing, reporting, pipeline tracking, human resources, and payroll compliance.
  • Excellent analytical, communication, and problem-solving skills.
  • Experience with data visualization and reporting tools such as Power BI.
  • Experience with Microsoft tools, including Excel and PowerPoint.
  • Must possess a valid driver’s license and have active personal automobile liability insurance by the first day of employment.
  • Successful candidates must pass a pre-employment drug test and background check prior to beginning employment.
  • Dudek is a U.S.-based employer. All positions are based in the United States and require U.S. work authorization.