BOLD

Designer

• Lead prompt framework design and strategy - defining end-to-end architecture, version control, CI/CD pipelines, and deployment playbooks for distributed teams.
• Design complex, high-impact prompt systems including multi-agent and chain-of-thought architectures for resume builder flows across global product lines.
• Partner with Engineering, Product, and Data to align prompt strategies with model selection, API cost reduction, performance budgets, and roadmaps.
• Architect evaluation frameworks and safety guardrails to benchmark LLM outputs globally, minimizing hallucination, bias, and AI-sounding content.
• Act as the cross-functional prompt design resource; translating requirements from Content, Engineering, Data, Product, and portal teams into production-grade implementations.
• Spearhead R&D into emerging AI paradigms, evaluate new models and tooling, and provide clear adoption recommendations.
• Mentor the prompt management team and contribute to building the function - structures, processes, documentation, and quality standards.

Senior Prompt Designer

Financial Planning and Analysis

• Identify patterns in payment processing success, chargeback, and fraud rates by analyzing large quantity of data
• Monitor and forecast payment related metrics, such as acceptance rate and fraud rate, and predict customer behaviors through data analysis and modeling
• Understand the key drivers of company KPIs (Key Performance Indicators such as conversion rate, life time value of a customer, chargeback rate, and fraud rate) and the relative contribution of those drivers to the business performance through financial and statistical modeling
• Monitor payment acceptance rates and track performance trends to proactively recommend adjustments to our payment processor allocation strategies when shifts occur
• Review transaction and chargeback data across various card brands, processors, and gateways to monitor performance trends, proactively identifying anomalies and recommending solutions to address issues.
• Make recommendations to improve operations, anti-fraud processes and system enhancements

Senior Financial Analyst, Payments

Marketing

• Own and direct the PR and outreach calendar in Spain and Brazil, aligning with SEO and marketing objectives
• Write, edit, and pitch press releases, guides, surveys, and expert-driven content to Spanish and Brazilian journalists and industry websites
• Develop and foster relationships with key Spanish/Brazilian reporters, bloggers, and influencers to secure earned media coverage
• Translate and adapt US-based Digital PR content for the Spanish/Brazilian audience, tailoring messaging to local media and cultural context
• Proactively identify PR opportunities based on market trends, competitor activity, and industry insights
• Execute targeted outreach campaigns that generate press coverage and authoritative backlinks
• Balance Digital PR campaigns and traditional link-building to maximize visibility and impact
• Collaborate across PR, SEO, and content teams to create high-value assets that attract coverage and links
• Track outreach success rates, backlink acquisition, and press coverage
• Deliver regular reporting on earned media wins and link performance, with insights for optimization
• Provide quarterly performance reports with actionable recommendations

Outreach Marketing Specialist

Marketing Operations

• Optimize existing marketing automation campaigns.
• Implement new, international marketing automation programs and campaigns.
• Introduce new channels and touchpoints to communicate with customers.
• Own cross-team, cross-office projects.
• Execute and develop our newsletters.
• Report on campaign performance and suggest improvements.
• Proactively benchmark competitors as well as best-of-breed SaaS industry email campaigns.

Marketing Automation Specialist

Product Manager

• Analyze user behavior, funnel metrics, and product data to identify tactical friction points, recommending and scoping high-impact feature enhancements that deepen engagement on Bold.pro.
• Define key success metrics for new features, analyze post-launch performance data, and synthesize those learnings into actionable insights to inform future roadmap iterations.
• Partner daily with engineering, design, and localization teams through the sprint rituals and workflows required to bring complex monetization and marketplace initiatives to life.
• Translate product roadmaps into highly structured, actionable delivery plans, establishing clear sprint goals, milestones, and release governance.
• Proactively identify execution risks, resource constraints, and critical-path bottlenecks early, implementing mitigation strategies to safeguard target launch dates.
• Serve as the central connective tissue between Product, Engineering, Design, Marketing, and Support, ensuring absolute alignment on feature scoping, change management, and launch readiness.
• Manage end-to-end operational deployment and go-to-market checklists for international (INTL) expansions and localization pipelines, ensuring fast feature parity across markets.

Ecommerce

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights.
• Champion the customer voice across the product organization, prioritizing the roadmap based on user pain points and market dynamics.
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks.
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on customer satisfaction and business OKRs.

Senior Product Manager – E-Commerce

• Apply SME knowledge of B2B customer needs to drive the end-to-end product planning and execution for complex product lines, ensuring alignment with company-wide strategic goals and focusing on capabilities that drive utilization and meaningful ROI for our employer customers.
• Define the B2B roadmap, spanning our native platform and integrations within the HR tech ecosystem, influencing investment decisions and resourcing across departments.
• Conduct discovery with internal customer-facing teams, customers and HR partners to validate problems and identify high-value opportunities.
• Optimize the customer experience to drive adoption, utilization, satisfaction and retention inclusive of redefining onboarding flows, optimizing customer touchpoints, and developing integration and partner strategies. Navigate across complex customer hiring workflows, fragmented tech stacks and a robust partner ecosystem.
• Lead a cross-functional agile product squad with engineering, design, and business partners to deliver breakthrough features and capabilities at speed and scale. Define and write product epics and requirements, and maintain a rigorous prioritization framework that balances strategic business impact, technical feasibility and user value.
• Lead product go-to-market (GTM) strategies in partnership with sales, marketing, customer success, and operations, ensuring cohesive, high-impact product launches.
• Design and execute experimentation programs (e.g., A/B testing, multivariate testing) to optimize customer journeys, validate hypotheses, and drive KPI improvements.
• Act as a trusted advisor to leadership, reporting product performance, roadmap progress, and key risks or dependencies.
• Anticipate market trends, emerging technologies, and evolving customer needs to identify and shape net-new product opportunities.

Senior Product Manager, B2B

Public Relations

• Working closely with the Sr. Director of Public Relations and Sr. Manager of Public Relations, support the health and performance of BOLD’s overall PR program
• Be responsible for directing the PR content calendar for specific brands, focusing specifically on growing brands’ earned media wins
• Write, edit, and pitch press releases and other content to external audiences, ghostwriting for spokesperson when necessary
• Develop and foster relationships with key reporters to support earned media coverage, responding to inbound press inquiries and helping coordinate media interviews as needed
• Build BOLD brands’ reputations as critical players in the resume and career advice space
• Collaborate across PR, content, social media, and career experts in order to generate ideas and identify opportunities to innovate and better engage with target audiences
• Help draft internally-run surveys, and then analyze and share findings with the press