BMW Group

Systems Engineer

• Responsible for Sales and Commission systems creation and maintenance (New Car Quarterly campaigns, standard package products and changes in FAMOS, CPS, Velocity and eMaster)
• Management of Product and Sales Systems Inbox and first response fielding of queries and tasks from internal stakeholders (Group Brands, ALPHERA Regional Sales Teams, Internal Sales & Sales Support)
• Creation and maintenance of Retailer/Partner rates and terms documents and managing communication/distribution to relevant stakeholders
• Perform product and sales systems user acceptance testing in support of business projects (e.g., Symphonia implementation)
• Support preparation of process and control documentation
• Deputise for Lead Product and Sales Systems Analyst in meetings and in governance and analysis of product utilisation
• Ownership of the Consumer Duty Target Market Fair Value (TMFV) customer exceptions reporting and ensuring regulatory product correctness
• Proactively lead collaboration with Group Brands & ALPHERA sales teams and Internal Teams to ensure product and sales systems are maintained within required timescales