Business Analyst

• Establish and foster stakeholder relationships and manage client expectations and dependencies
• Work with our client’s business stakeholders to understand their business goals, strategies, KPIs, and business functional requirements
• Plan and facilitate requirements discovery workshops with a focus on aligning features to outcomes
• Lead the elicitation, prioritization and documentation of business and functional requirements
• Ensure requirements meet client needs while remaining within the defined project scope
• Ensure requirements are feasible, trackable, and measurable against defined KPIs
• Develop use cases, user stories, acceptance criteria, and supporting artifacts
• Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
• Translate business requirements into functional specifications during refinement sessions, sprint planning, and throughout delivery
• As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
• Provide recommendations for business process redesign and documentation as needed for new technology
• Investigate problems and defects that arise during implementation and deliver or recommend solutions
• Planning and supporting User Acceptance Testing, ensuring test scenarios validate key outcomes
• Maintain clear and current documentation on system functionality and features
• Lead the reporting and tracking of project team performance metrics
• Participate in client product demos and internal leadership project review sessions to ensure outcomes are meeting project expectations and goals
• Contribute to retrospectives and internal initiatives to improve KPI alignment

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