Establish and foster stakeholder relationships and manage client expectations and dependencies
Work with our client’s business stakeholders to understand their business goals, strategies, KPIs, and business functional requirements
Plan and facilitate requirements discovery workshops with a focus on aligning features to outcomes
Lead the elicitation, prioritization and documentation of business and functional requirements
Ensure requirements meet client needs while remaining within the defined project scope
Ensure requirements are feasible, trackable, and measurable against defined KPIs
Develop use cases, user stories, acceptance criteria, and supporting artifacts
Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
Translate business requirements into functional specifications during refinement sessions, sprint planning, and throughout delivery
As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
Provide recommendations for business process redesign and documentation as needed for new technology
Investigate problems and defects that arise during implementation and deliver or recommend solutions
Planning and supporting User Acceptance Testing, ensuring test scenarios validate key outcomes
Maintain clear and current documentation on system functionality and features
Lead the reporting and tracking of project team performance metrics
Participate in client product demos and internal leadership project review sessions to ensure outcomes are meeting project expectations and goals
Contribute to retrospectives and internal initiatives to improve KPI alignment
Requirements
5-7 years of technical business analysis experience
Experience working hands-on with Adobe Commerce/Magento 2 sites
Bachelor’s degree in Computer Science, Information Systems, Business, or other related field
High level of business acumen coupled with technical understanding of ecommerce sites and platforms
Demonstrated success in a fast-paced, team-oriented environment
In-depth knowledge of ecommerce business operations and systems requirements processes
Ability to foster relationships across different business units as well as with clients
Proven ability to successfully manage complex project deliverables
Experience working within a defined SDLC
Experienced stakeholder leadership skills with enterprise organizations
Bonus: Experience working with or implementing Content Management Systems like Adobe Experience Manager or other Commerce systems like SalesForce Commerce Cloud or Shopify Plus
Benefits
medical, dental and vision insurance
life insurance
disability
paid time off
401(k)
competitive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisrequirements elicitationfunctional specificationsuser storiesacceptance criteriaUser Acceptance Testingproject performance metricsSDLCecommerce systems requirementsbusiness process redesign