Act as a subject matter expert (SME) of IFMS for internal and external stakeholders
Perform the day-to-day functions of the Business Process team, including requirements gathering, solutioning, user story creation and decomposition, and unit test plan creation
Use Agile methodology to manage the product backlog and assist in sizing and prioritizing change requests with the client and end users
Plan and conduct meetings with the client to discuss business solution options and receive concurrence
Use creative thinking to resolve complex issues that may require adapting existing processes
Work with the development team to translate business requirements into technical solutions
Create and maintain data flow and process diagrams for existing and new features and applications
Create visual mockups of solutions to review with the internal and external stakeholders and perform demos of in-process work
Coordinate and assist in data setup for testing, training, and production environments
Facilitate the successful, on-time completion of technical solutions through the Sprint process
Requirements
BS/BA degree and 5+ years of experience in a software business analyst role
1+ years of experience in a Salesforce environment
1+ years of experience in an Agile environment
Ability to obtain Public Trust
Must be U.S. citizen
Knowledge in Atlassian Jira and Confluence or equivalent tool
Works well under pressure and able to meet tight deadlines
Ability to work independently and within a team environment, including providing guidance to team members
Strong interpersonal communication, written communication skills and customer service skills
Ability to explain complex systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge
Ability to communicate effectively with users, clients, and project management
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process analysisrequirements gatheringuser story creationunit test plan creationAgile methodologydata flow diagramsprocess diagramsvisual mockupsSalesforcePublic Trust