Senior Technical Business Analyst
EXL
SQL
Business Analyst
ePATHUSA, Inc.
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $45 - $48 per hour
Job Level
Mid-LevelSenior
About the role
- Collaborate with functional leads and SME's to understand, index, and document future-state Business Processes using industry-standard notations
- Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required
- Analyze future-state workflows for improvement and optimization opportunities
- Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines
- Provide expertise in process mapping, modeling techniques, and best practices – transition knowledge and documentation to MDCPS at the close of the project
- Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation
- Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders
- Manage project “open items” pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record
- Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects
- Maintain Business Process and Methods & Procedures documents of record for the project team
Requirements
- Proven experience as a Business Process Modeler or similar role
- Proficiency in using business process modeling tools (e.g., Visio, Lucidchart, or dedicated BPM tools)
- Strong understanding of business process modeling notations, particularly BPMN
- Excellent analytical and problem-solving skills
- Effective communication and collaboration abilities
- Bachelor's degree in Business, Information Systems, or a related field
- Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred
- State Government experience and specific experience in DHS or Child Welfare domains is preferred
- Detail-oriented with a focus on producing high-quality deliverables
Benefits
- Paid Sick, Vacation and Holiday Time
- Insurance for Medical, Dental, Vision and Life
- Available 401(k) including Employer Match
- HSA, Short-term & Long-term Disability Available
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process modelingprocess mappingBPMNprocess improvement methodologiesSix SigmaCMMIanalytical skillsproblem-solving skillsdocumentationworkflow analysis
Soft skills
communicationcollaborationdetail-orientedorganizational skillsleadership
