Blackwall

Solutions Engineer

• Manage Projects to integrate Blackwall products and solutions into client and partner environments.
• Assess current systems architecture and collaborate with Architect and Developer teams to recommend solutions or improvements.
• Resolve technical issues as they arise and design, modify, and test technical solutions.
• Provide guidance to development teams and clients, informing stakeholders about technical issues and assessing the business impact of technical choices.
• Update stakeholders on product development processes and interact directly with clients to understand their needs, challenges, and requirements.
• Analyze client systems or processes to identify opportunities where Blackwall solutions can add value.
• Conduct product demonstrations and presentations to showcase Blackwall products' functionality and how they address client needs.
• Collaborate with sales teams to outline proposed solutions, emphasizing both technical aspects and business value.
• Provide ongoing third-level technical support to partners, addressing questions, concerns, and technical issues.

Pre-Sales Solutions Architect – ANZ

Account Executive

• Drive new business growth across SMB and mid-market hosting providers, MSPs, and channel partners, managing opportunities from outreach through to close.
• Build and maintain strong relationships with customers, distributors, resellers, and ecosystem partners to expand adoption and revenue generation.
• Manage and grow distributor and channel partnerships, supporting partner enablement, pipeline development, and commercial execution.
• Identify and engage prospective hosting and MSP partners within assigned territories and ecosystems.
• Understand partner business models, customer environments, and operational needs to position appropriate commercial and technical solutions.
• Support partner onboarding and early-stage account development in collaboration with Partner Success, Sales Engineering, and Technical teams.
• Contribute to regional go-to-market initiatives and help expand Blackwall’s presence across relevant hosting, MSP, and infrastructure ecosystems.
• Represent Blackwall during partner meetings, industry events, and commercial discussions with a professional and consultative approach.
• Maintain accurate CRM hygiene and apply a structured, data-driven approach to pipeline management, forecasting, and partner activity tracking.

Sales Executive

Sales Engineer

• Partner closely with US Sales to support deal progression and conversion by owning the technical dimension of partner acquisition.
• Lead technical discovery with partners, understanding their infrastructure, constraints, and business models.
• Design and propose solution architectures aligned with Blackwall’s capabilities and partner environments.
• Lead and coordinate Proof of Concept phases in collaboration with Tech Ops, ensuring solutions are validated and deployable.
• Identify technical risks early and define mitigation approaches to avoid delays or failed integrations.
• Support solution positioning through product demonstrations, technical discussions, and tailored proposals.
• Engage directly with partners via calls, onsite meetings, and industry events as the technical face of Blackwall.
• Deliver technical enablement and training sessions to partners and customers.
• Collaborate with Tech Ops and Partner Success to ensure smooth transition from validation to production.
• Contribute to defining reference architectures and best practices based on partner needs and market feedback.
• Provide input to Product and Engineering based on recurring requirements and integration patterns.

Pre-Sales Solutions Architect – ANZ

Sales Executive

Senior Sales Engineer