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Blackwall

Pre-Sales Solutions Architect – ANZ

Blackwall

Pre-Sales Solutions Architect supporting the sales team by connecting customer demands with security software solutions. Involves project management, technical assessments, and client interactions.

Posted 6/1/2026full-timeRemote • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Manage Projects to integrate Blackwall products and solutions into client and partner environments.
  • Assess current systems architecture and collaborate with Architect and Developer teams to recommend solutions or improvements.
  • Resolve technical issues as they arise and design, modify, and test technical solutions.
  • Provide guidance to development teams and clients, informing stakeholders about technical issues and assessing the business impact of technical choices.
  • Update stakeholders on product development processes and interact directly with clients to understand their needs, challenges, and requirements.
  • Analyze client systems or processes to identify opportunities where Blackwall solutions can add value.
  • Conduct product demonstrations and presentations to showcase Blackwall products' functionality and how they address client needs.
  • Collaborate with sales teams to outline proposed solutions, emphasizing both technical aspects and business value.
  • Provide ongoing third-level technical support to partners, addressing questions, concerns, and technical issues.

Requirements

What you’ll need
  • Minimum of 5 years of progressive experience in the Infrastructure, Hosting or E-Commerce field, preferably as Sales Engineer or Solutions Architect with Customer focus
  • Good exposure in web-hosting, firewalling and web-traffic management.
  • Comfortable working in a startup environment with commitment to our shared success.
  • Willingness to take ownership of projects and problems and drive timelines and manage deliverables.
  • Exceptional communication skills with the ability to build and maintain strong client and partner relationships.
  • Demonstrated ability to work collaboratively and cross-functionally in a fast-paced, dynamic environment.
  • Self-motivated individual contributor who can also excel as a team player.
  • Strong analytical and problem-solving skills.

Benefits

Comp & perks
  • Work fully remote with a distributed team across Europe, APAC, and the Americas.
  • Contribute directly to how millions of websites stay protected and perform better every day.
  • Collaborate with experts in cybersecurity, infrastructure, and AI-driven innovation.
  • Be part of a fast-growing cybersecurity company backed by leading European investors.
  • Join a team that values clarity, accountability, and human connection over hierarchy.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
systems architecturetechnical solutions designtechnical issue resolutionproduct demonstrationsweb-hostingfirewallingweb-traffic managementproject managementanalytical skillsproblem-solving
Soft Skills
communication skillsclient relationship managementcollaborationself-motivationteam playerownershipcommitment to successadaptabilitystakeholder engagementcross-functional teamwork