Pre-Sales Solutions Architect – ANZ

Blackwall

Pre-Sales Solutions Architect supporting the sales team by connecting customer demands with security software solutions. Involves project management, technical assessments, and client interactions.

Posted 6/1/2026full-timeRemote • 🇦🇺 AustraliaMid-LevelSeniorWebsite

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Hard Skills

systems architecturetechnical solutions designtechnical issue resolutionproduct demonstrationsweb-hostingfirewallingweb-traffic managementproject managementanalytical skillsproblem-solving

Soft Skills

communication skillsclient relationship managementcollaborationself-motivationteam playerownershipcommitment to successadaptabilitystakeholder engagementcross-functional teamwork

Industry Keywords

InfrastructureHostingE-CommerceSales EngineerSolutions Architectstartup environmentbusiness impact assessmentclient needs analysisproduct functionalitythird-level technical support

About the role

Key responsibilities & impact

Manage Projects to integrate Blackwall products and solutions into client and partner environments.
Assess current systems architecture and collaborate with Architect and Developer teams to recommend solutions or improvements.
Resolve technical issues as they arise and design, modify, and test technical solutions.
Provide guidance to development teams and clients, informing stakeholders about technical issues and assessing the business impact of technical choices.
Update stakeholders on product development processes and interact directly with clients to understand their needs, challenges, and requirements.
Analyze client systems or processes to identify opportunities where Blackwall solutions can add value.
Conduct product demonstrations and presentations to showcase Blackwall products' functionality and how they address client needs.
Collaborate with sales teams to outline proposed solutions, emphasizing both technical aspects and business value.
Provide ongoing third-level technical support to partners, addressing questions, concerns, and technical issues.

Requirements

What you’ll need

Minimum of 5 years of progressive experience in the Infrastructure, Hosting or E-Commerce field, preferably as Sales Engineer or Solutions Architect with Customer focus
Good exposure in web-hosting, firewalling and web-traffic management.
Comfortable working in a startup environment with commitment to our shared success.
Willingness to take ownership of projects and problems and drive timelines and manage deliverables.
Exceptional communication skills with the ability to build and maintain strong client and partner relationships.
Demonstrated ability to work collaboratively and cross-functionally in a fast-paced, dynamic environment.
Self-motivated individual contributor who can also excel as a team player.
Strong analytical and problem-solving skills.

Benefits

Comp & perks

Work fully remote with a distributed team across Europe, APAC, and the Americas.
Contribute directly to how millions of websites stay protected and perform better every day.
Collaborate with experts in cybersecurity, infrastructure, and AI-driven innovation.
Be part of a fast-growing cybersecurity company backed by leading European investors.
Join a team that values clarity, accountability, and human connection over hierarchy.