BJAK

Executive Assistant

• Manage the Chairman's calendar, appointments, errands, and family-related matters
• Coordinate both personal and business travel, transport, and accommodations
• Handle day-to-day logistics such as meals, wardrobe prep, deliveries, and reservations
• Run personal errands and coordinate with household vendors or service providers
• Arrange gifts, celebrations, and family or personal events
• Liaise professionally with family members, external contacts, and personal networks
• Track personal payments, claims, renewals, and manage documentation
• Support executive-related tasks such as meeting preparation, follow-ups, coordination, and priority tracking when needed
• Maintain strict confidentiality and discretion at all times

Personal Assistant – Chairman

Human Resources

• Act as a trusted partner to senior leaders, advising on organization design, leadership effectiveness, performance, and workforce strategy.
• Translate company and business strategy into scalable people plans across hiring, structure, capability building, and succession.
• Lead complex people situations including senior employee relations matters, restructurings, and performance interventions.
• Drive workforce planning, headcount governance, and people metrics in partnership with Finance and the CEO Office.
• Lead talent reviews, succession planning, and leadership development initiatives across regions.
• Use people analytics to surface insights on engagement, attrition, productivity, and organizational health - and drive action.
• Support critical employee lifecycle moments for senior leaders with professionalism and empathy.

Senior HR Business Partner

Learning and Development

• Own and manage the company-wide engagement and learning calendar, including townhalls, festive events, team activities, onboarding sessions, and internal campaigns.
• Plan and execute engagement programs end-to-end, ensuring strong participation, smooth execution, and positive employee experience.
• Coordinate learning programs across technical, soft skills, and leadership topics, working with internal stakeholders and external trainers.
• Maintain training logistics including scheduling, attendance tracking, completion rates, and basic ROI or effectiveness measurement.
• Run onboarding culture sessions to introduce new hires to BJAK’s values, expectations, and ways of working.
• Partner with People Ops and leaders to embed culture, feedback, and recognition into daily practices.
• Track engagement and learning data, gather feedback, and continuously improve program quality and impact.

L&D Specialist

Payroll

• Own end-to-end monthly payroll processing for Malaysia and assigned regional markets, validating all payroll inputs including joiners, exits, allowances, incentives, claims, attendance, and deductions.
• Manage statutory submissions and compliance (e.g. EPF, SOCSO, EIS, income tax and equivalents), ensuring payroll processes comply with local labour laws and regulatory requirements.
• Perform payroll checks, reconciliations, and validations prior to payout, maintaining strong internal controls and audit-ready documentation.
• Process salary adjustments, promotions, bonuses, allowances, and ad-hoc payments with full accuracy and confidentiality.
• Coordinate and manage payroll vendors, regional payroll partners, and EOR providers—validating outputs, resolving discrepancies, and enforcing SLAs.
• Prepare payroll reports, reconciliations, and documentation for HR, Finance, and management, supporting audits, budgeting, and compensation analysis.
• Identify gaps or inefficiencies in payroll workflows and support improvements in SOPs, automation, and HRIS integration.

Payroll and Benefits Analyst

People Operations

• Prepare and manage HR documentation including employment letters, confirmations, extensions, transfers, and other standard HR records.
• Maintain accurate employee records across HRIS and internal tracking systems, ensuring all updates are completed on time.
• Support onboarding execution by preparing documentation, coordinating system access, and ensuring Day 1 readiness with relevant teams.
• Track attendance, leave, and timesheet records, flagging discrepancies and supporting payroll-related reporting.
• Support benefits administration including insurance enrolment, updates, and claims coordination.
• Assist with offboarding execution, including clearance processes, system access removal, asset return tracking, and final documentation.
• Support HR data audits and compliance checks to ensure accuracy and consistency.

People Operations Specialist

• Partner with business leaders and managers on team effectiveness, performance management, and day-to-day people decisions.
• Translate business goals into people actions across hiring, engagement, performance, and workforce planning.
• Support employee relations matters and performance conversations with sound judgment and practicality.
• Contribute to workforce planning, headcount tracking, and people data analysis in partnership with Finance and HR leadership.
• Support talent initiatives including onboarding, career development, internal mobility, and learning programs.
• Use people data and feedback to identify trends, surface risks, and recommend improvements.
• Operate across multiple geographies and business contexts, adapting approaches as needed.

HR Business Partner

Payroll & Benefits Analyst

Operations

• Define and execute operational strategies that support business growth and align with BJAK’s objectives in the UK market.
• Run day-to-day operations smoothly across customer service, administrative operations, and internal workflows to ensure frictionless execution.
• Hire, lead, and develop a high-performing operations and admin team with a strong culture of ownership and accountability.
• Own process improvement by identifying bottlenecks, automating where possible, and implementing systems that reduce cost and increase speed.
• Champion customer experience by leading the customer support function and stepping in hands-on during high-stakes or escalated cases.
• Oversee company administration and internal operations, including office management, documentation, vendor coordination, and adherence to internal policies.

Operations Lead

Designer

• Design digital-first creative assets for marketing campaigns, social media, web, and paid ads (static and motion).
• Create motion graphics and short-form animations/videos for digital and performance marketing use.
• Translate creative briefs into clean, bold, conversion-focused digital visuals.
• Use AI tools such as Midjourney, DALL·E, or Runway to support visual ideation and production.
• Collaborate remotely with content, video, product, and performance marketing teams.
• Adapt and optimize visuals based on performance data and feedback.
• Maintain strong visual consistency across all digital BJAK brand touchpoints.
• Support product and growth initiatives with visuals that clearly communicate value in digital environments.

Graphic and Motion Designer

Marketing

• Own and drive the full marketing strategy — digital, brand, content, and campaigns — for London and regional markets (SEA).
• Lead and coordinate cross-channel marketing campaigns across Meta, Google, TikTok, YouTube, CRM, and more.
• Plan and execute performance marketing initiatives with clear KPIs: CAC, ROAS, CTR, conversions.
• Build and lead the content marketing engine — including blogs, video scripts, landing pages, and campaign messaging.
• Shape and evolve the BJAK brand voice and positioning across platforms.
• Manage creative production with internal teams and external agencies/freelancers.
• Analyze data and market trends to generate insights and strategic improvements.
• Collaborate with product, design, sales, and data teams to align marketing with business goals.
• Own the marketing calendar, budget, and resource allocation, making ROI-driven decisions.
• Support go-to-market (GTM) efforts for new products and features.

Personal Assistant – Chairman

Senior HR Business Partner

Senior HR Business Partner

L&D Specialist

Payroll and Benefits Analyst

Payroll and Benefits Analyst

L&D Specialist

People Operations Specialist

HR Business Partner

Payroll & Benefits Analyst

L&D Specialist

HR Business Partner

Operations Lead

Graphic and Motion Designer

VP Marketing