BizForce

Product Designer

• Lead the full interior design process—from initial concept and space planning to final execution
• Present design proposals to clients, consultants, and stakeholders with confidence and clarity
• Oversee and mentor a design team responsible for producing detailed drawings and project documents
• Collaborate with cross-functional partners to ensure projects meet design intent, quality standards, and timelines
• Review, refine, and approve design outputs, ensuring accuracy and alignment with project goals
• Maintain strong design standards while bringing fresh, innovative ideas to every project

Interior Design Lead

Architect

• Design and develop architectural plans for industrial, residential, and commercial builds
• Prepare detailed drawings, models, and project documentation using AutoCAD and Revit
• Collaborate with project managers, engineers, and clients to ensure design feasibility and alignment with project goals
• Review project requirements and translate concepts into functional and innovative architectural solutions
• Conduct site reviews, assessments, and design revisions based on project progress and feedback
• Ensure all plans comply with local building codes, zoning regulations, and industry standards
• Manage multiple projects simultaneously while meeting strict deadlines
• Respond promptly to feedback and adjust designs or documentation as needed

Architect – Industrial, Residential, Commercial

Counselor

• Review and verify **insurance eligibility and benefits** for all scheduled patients, ensuring accuracy in coverage details, copays, deductibles, and coinsurance.
• Generate **100 to 150 financial estimates per day**, ensuring accuracy in CPT codes and procedure costs.
• Contact insurance companies promptly to confirm **benefits, preauthorization requirements, and coordination of benefits**.
• Communicate with patients to discuss financial responsibilities, including **out-of-pocket estimates, copays, and high-balance collections (over $1,000)**.
• Proactively **collect payments** or establish payment plans in accordance with company policy.
• Identify and review **bad debt or default accounts**, escalating per protocol.
• Maintain proficiency across **insurance portals** to retrieve and verify benefits efficiently.
• Collaborate with the Financial Team Lead, Front-End Revenue Cycle Manager, and center staff to ensure smooth financial operations.
• Maintain accuracy and urgency in managing multiple verifications and patient accounts daily.
• Ensure compliance with **HIPAA and confidentiality** standards at all times.

Financial Counselor, Radiology

Customer Support

• Handle inbound and/or outbound calls professionally while maintaining a positive and empathetic tone.
• Engage customers to understand their needs and provide appropriate solutions or support.
• Manage sales, account inquiries, or collections effectively while maintaining customer satisfaction.
• Accurately document interactions and maintain up-to-date records in the system.
• Meet or exceed performance metrics, including call handling time, quality, and productivity.
• Collaborate with team members and supervisors to continuously improve customer experience and call outcomes.
• Follow company policies, call scripts, and compliance requirements.

Customer Service Representative – Call Center Agent

Onboarding Specialist

• Ensure a smooth, efficient, and engaging experience for all new hires joining the organization.
• Act as the central point of coordination between Recruitment, Client Success, HR, IT, and Client Teams.
• Manage the end-to-end onboarding process — from offer acceptance through full integration.
• Ensure all new employees are properly equipped, informed, and connected to succeed from day one while maintaining strong collaboration with client stakeholders.
• Partner with Recruitment, Client Success, IT, sales, and human resources to coordinate all pre-employment and access requirements.
• Collaborate with HR to complete background checks, employment documentation, and compliance forms prior to start date.
• Collaborate with client contacts to secure necessary system logins, security credentials, and workstation access for each new hire.
• Coordinate with internal IT to set up email accounts, hardware, software, and VPN access.
• Prepare onboarding schedules, welcome kits, and orientation materials customized to each client account.
• Verify that each new hire has functional access to required systems, tools, and client platforms before production begins.
• Conduct regular check-ins with employees and Client Success Managers to ensure smooth integration and positive engagement.
• Capture and analyze feedback from new hires and client teams to continuously improve the onboarding process.
• Maintain complete and accurate onboarding records.
• Partner closely with Client Success Managers and client-side IT/security teams to streamline access management and ensure compliance.
• Recommend and implement improvements in onboarding workflows, communication touchpoints, and new hire engagement.
• Support initiatives aimed at reducing early attrition and improving time-to-productivity.
• Provide reporting and metrics to leadership on onboarding throughput, completion rates, and satisfaction scores.

Backend Engineer

• - Translate details from a patient's medical documents into medical codes for health insurance claims purposes
• - Ensures accurate data entry of the coding and claims submission for services provided by physicians, including assigning the correct ICD-10-CM, CPT, and HCPCS codes to diagnoses, treatments, and procedures.
• - Provides support to clinic/practice managers and staff in determining accurate coding and billing practices
• - Identify inconsistencies or incomplete documentation and work with healthcare providers to correct them.
• - Clarify documentation discrepancies by consulting with physicians and other healthcare providers.
• - Liaising with the client/provider and team members for coding-related queries and concerns
• - Perform audits for coding denials, missing information, and charts
• - Maintain a tracking system for the charts coded and ensure work completion
• - Research coding and claims questions thoroughly to maintain high-quality standards
• - Suggest improvements to documentation processes for clearer coding.

Certified Medical Coder – Cardiology

• We are seeking a talented** Landscape Architect** with a strong background in designing and planning spaces that blend functionality, sustainability, and creativity. The ideal candidate has at least 5 years of experience and a passion for projects that connect people with nature, learning, and the environment.
• **Key Responsibilities:**
• - Design and develop architectural and landscape concepts for projects such as:
• - Learning centers
• - Botanical gardens
• - Urban planning projects
• - Wildlife parks
• - Zoos
• - Museums
• - Collaborate with cross-disciplinary teams to create environmentally conscious and educational spaces.
• - Integrate ecological and biological principles into design solutions.
• - Prepare detailed drawings, plans, and specifications using **AutoCAD** and **Revit**.
• - Conduct site assessments and contribute to sustainable design practices.
• - Coordinate with clients, consultants, and contractors to ensure design intent and project quality.

Landscape Architect, Revit, Autocad

• Join Our Team! We're Hiring Architects with Healthcare Expertise!
• As an Architect with healthcare experience, you will play a crucial role in providing expert support to one of our esteemed clients, leveraging your specialized knowledge and skills to ensure the successful planning, design, and execution of their projects.
• You will collaborate closely with our client's team, contributing to innovative ideas, overseeing project timelines, managing resources efficiently, and ensuring compliance with industry standards and regulations.
• Your expertise will be instrumental in addressing technical challenges, optimizing project outcomes, and delivering exceptional results that meet and exceed client expectations.

Architect, Healthcare Experience

Certified Medical Coder, Radiation Oncology

• Respond to patient inquiries regarding bills, insurance claims, and payment status
• Review and interpret EOBs (Explanation of Benefits) and explain them to patients
• Manage patient billing, collections, and payment processing
• Collaborate with insurance providers to resolve claim issues and discrepancies
• Utilize billing software (MergeRIS experience preferred) to process and track billing activities
• Provide accurate and timely customer support to patients, ensuring a positive service experience
• Assist with reporting, reconciliation, and documentation of billing activities

Billing Customer Service Representative, Radiology

Civil Engineer

• Review and analyze drainage models using Autodesk and XPSWMM
• Perform hydraulic and hydrologic (H&H) analyses to support project designs and compliance
• Utilize GIS tools for mapping, data analysis, and integration with engineering models
• Prepare technical reports, drawings, and documentation for drainage and H&H projects
• Collaborate with multidisciplinary teams, clients, and stakeholders to ensure high-quality project deliverables
• Ensure designs comply with local, state, and federal regulations and standards

Civil Engineer, Hydraulics & Hydrology

• Provide production support for civil engineering projects, including grading, surface modeling, and quantity take-offs
• Draft and prepare civil drawings using AutoCAD and Civil 3D
• Analyze and compare surfaces for accuracy and design intent
• Produce accurate drawings and documentation
• Collaborate with project managers, engineers, and other team members to deliver high-quality project outputs
• Ensure compliance with industry standards, codes, and project requirements

Civil Engineer, Production Support

• Lead the design and development of residential and multifamily projects from concept through completion
• Prepare and review construction drawings, documents, and specifications
• Collaborate with engineers, consultants, and contractors to ensure project success
• Oversee compliance with building codes, zoning regulations, and client requirements
• Manage project timelines, deliverables, and quality standards

Architect, Residential & Multifamily

Designer

• Develop and produce schematic designs, design development drawings, and production drawings for corporate interior projects
• Collaborate with project managers, architects, and clients to understand design requirements and translate them into functional and visually appealing spaces
• Prepare and coordinate construction documents, ensuring accuracy and compliance with industry standards
• Utilize Revit and AutoCAD to create detailed plans, elevations, sections, and 3D visualizations
• Participate in client presentations and communicate design concepts effectively
• Ensure projects align with corporate branding, space efficiency, and workplace strategy
• Stay updated on materials, finishes, and trends in corporate interior design

Interior Designer, Revit & AutoCAD

Executive Assistant

• Manage critical administrative, organizational, and documentation tasks that keep operations running smoothly
• Email management: Review and organize the client’s inbox, unsubscribe from unnecessary mailing lists, apply proper labels to new messages, and create and manage newsletters
• Blog site management: Publish, edit, and maintain blog posts on the client’s WordPress site (rossdes.wordpress.com)
• Financial entries (Quicken/QuickBooks): Monitor and categorize new entries in Quicken, ensuring accuracy and consistency
• Calendar and scheduling: Manage the client’s calendar, arrange meetings, and prepare agendas in advance
• List management: Update and maintain company membership records, including AIA member updates, non-AIA reviews, and organizing transactions in RDA billing statements
• Google Drive/File management: Organize, maintain, and improve the digital filing system for efficiency and accessibility
• General documentation: Update and format the client’s CV, design cards, prepare field reports, compile income reports, and optimize images for blogs (using tools such as Canva)
• Monograph reporting: Prepare, review, and generate reports using Monograph (training provided if needed)
• Other administrative support: Assist with ad hoc tasks that support business operations and client projects

Call Center Representative

• Ensure smooth health center operations by providing excellent customer service and managing patient calls
• Answer incoming patient telephone calls promptly and route to appropriate departments
• Schedule patient appointments accurately following established procedures
• Manage provider and scheduling resources to ensure full and efficient schedules
• Document and route clear and concise messages for providers and staff in the EMR system
• Maintain strict patient confidentiality in compliance with HIPAA and organizational protocols
• Collect, verify, and manage health insurance and demographic information
• Conduct appointment reminder and confirmation calls
• Provide general information to callers with professionalism, empathy, and courtesy
• Participate in required meetings, trainings, and in-service education
• Perform other related duties as assigned

Healthcare Call Center Scheduler, Bilingual – Spanish

Accounts Receivable

• Prepare, review, and submit claims to insurance payers (commercial and government)
• Work with Optum/Change Healthcare Billing System to ensure accurate billing processes
• Utilize Cerner for patient account management and charge entry
• Review claims for accuracy and compliance before submission
• Research and resolve payer rejections, denials, and underpayments
• Follow up on outstanding AR balances to ensure timely collections
• Maintain current knowledge of payer requirements, regulations, and billing guidelines
• Collaborate with hospital staff and other departments for claim resolutions
• Ensure accurate claim submission, timely reimbursements, and reduction of denials to keep the revenue cycle flowing smoothly