Bisnow

Manager

• Lead the development of deeper audience intelligence across the platform, mapping audience behavior across website, email, events, and acquisition channels using Redshift, GA4, Iterable, backend, and revenue data
• Analyze user discovery, engagement, and product purchases to build foundational KPIs including lifetime value, time spent, and product interactions
• Establish and report consistent audience engagement metrics, communicate trends, and develop strategy and product opportunities
• Collaborate with the broader team to set growth targets and develop funnel strategies for retention, engagement, and purchases
• Triage data issues and inquiries with audience, technology, and marketing stakeholders
• Reconcile audience data across CRM, enrichment tools, and ESP platforms
• Identify lapsed and declining user segments and execute measured re-engagement and win-back strategies
• Develop engagement strategies using segmentation, personalization, behavioral triggers, and programmatic nudges
• Expand audience datasets using third-party tools, surveys, and other sources
• Report to the Associate Director of Audience Development and partner with marketing, technology, and the broader audience team
• Help shape the use of AI and agentic tools for audience analytics

Manager, Audience Analytics – Engagement

Financial Planning and Analysis

• Own the forecast and the process that produces it, using leading indicators, historical benchmarks, and sales inputs
• Make the analytical case for capital allocation, hiring, event categories, digital investments, and multi-year plans
• Pressure-test business targets and assumptions, identify initiatives that are not scaling, and recommend what to stop or add
• Own planning for business units outside the core events budget, especially digital and new initiatives
• Partner with department leaders on staffing plans and headcount business cases
• Ensure financial numbers are accurate, consistent, reconciled with Accounting, and produced from a single source
• Rebuild manual recurring reporting and lead evaluation of dedicated FP&A tooling
• Prioritize work, review outputs, and set analytical and writing standards for the function
• Support Bisnow’s CEO, Finance team, and department heads with data-driven insights, financial analysis, and strategic recommendations
• Own financial modeling, forecasting, and performance tracking across Bisnow, Biscred, and SelectLeaders

Director, Strategic Finance

Controller

• Lead monthly, quarterly, and annual close processes across multiple multifamily properties and entities
• Review, approve, and independently sign off on property-level financial statements in accordance with GAAP
• Oversee financial reporting timelines, including delivery of 40+ monthly financial packages by established deadlines
• Quickly identify and resolve discrepancies within property financials and reporting packages
• Oversee reconciliations including bank accounts, security deposits, taxes, and intercompany accounts
• Oversee A/P, A/R, cash management, and treasury-related processes
• Coordinate audits, tax filings, and lender reporting requirements
• Manage and mentor a team of remote/offshore property accountants and accounting support staff
• Help scale accounting operations and improve workflows as the portfolio continues to grow
• Drive operational efficiencies, process improvements, and strengthened internal controls
• Assist with onboarding newly acquired assets, including opening balance sheets, establishing accruals, coordinating bank account setup and treasury functions, and transitioning assets to assigned property accountants
• Partner with Asset Management teams on variance analysis and NOI drivers
• Participate in bi-weekly client and ownership update calls to address financial and operational matters
• Build and enhance financial reporting and analysis tools utilizing advanced Microsoft Excel skills
• Serve as the system lead and subject matter expert for Yardi
• Oversee preparation and review of NYC regulatory filings, including TC (Tax Commission / certiorari support), RPIE (Real Property Income & Expense filings), and independently review and sign off on RPIE filings

Events

• Establish and maintain relationships with marketing executives within all asset classes and sectors of our targeted markets.
• Drive event sponsorship sales by conducting in-depth research to source & confirm participation of sponsors for our commercial real estate conferences.
• Assist event production department in an effort to build sponsor-friendly programs that ultimately align with the interest of Bisnow’s client base.
• Constantly brainstorm fresh and relevant topic ideas to adapt to trends within the industry.
• Understand both individual and larger team KPIs and position yourself to hit, if not exceed said KPIs on a daily, weekly and monthly basis.
• Document daily activities in Salesforce CRM.
• Work closely with the sales team to accelerate our sales cycle and to extend reach into target accounts.
• Work with a positive, cross functional team on an everyday basis to make certain of successful sponsorship, marketing and financial performance of these events.
• Participate with enthusiasm in all events, activities and training sessions that are asked of you by your DOJO (office) leader.
• Attend and emcee all events in your market.
• Develop a deep understanding of what is happening in the marketplace at all times and how to deliver value to our partners.
• Become an expert on the Bisnow platform so to be able to best advise our partners on which products will deliver the most value.
• Investigate and resolve client concerns.
• Prospect potential strategic partners (advertisers and sponsors), for both Bisnow’s online and offline platforms.
• Manage and own strategic sales cycles while continually focusing on client goals and company success metrics.

Event Sales Manager

• Facilitate all onsite logistics for Bisnow events in your assigned market.
• Ensure every aspect of the event is prepared and runs smooth from start to finish.
• Participate in a 30 minute pre-event call before every event to review details.
• Work with Event Managers to ensure venues, audiovisual, catering and party rental are all confirmed prior to the event.
• Pick up name badges prior to the event and set up registration the day before every event.
• Manage onsite ticket sales and charges through Bisnow’s square account.
• Store all Bisnow event inventory (includes but is not limited to signs, lanyards, label printer, pop up banners, etc.).
• Bring and setup event signage and materials to event space prior to start of event and ensure that all is safely removed from event once concluded.
• Coordinate with Bisnow Clients who are sponsoring the event to ensure that they are pleased and supported throughout the event.
• Work with party rental vendors to set up stage, chairs, tables, etc. (raw space events only).
• Be aware of your surroundings at all time to provide an A++ attendee experience- this includes coffee, food, music, trash cans, etc.

Contract Events Coordinator

Director

• Help lead the firm's debt and equity capital markets platform across acquisitions, development, refinancing, recapitalizations, and structured finance transactions.
• Maintain and expand relationships with banks, bridge lenders, private credit funds, debt funds, family offices, LP investors, institutional equity groups, foreign investors, and other capital providers.
• Source and place senior debt, mezzanine debt, preferred equity, LP equity, GP equity, corporate-level financing, and other capital solutions.
• Evaluate financing structures, lender and investor terms, leverage constraints, pricing, recourse, covenants, guarantees, and execution risk.
• Work with sponsors and internal teams to position transactions effectively for the appropriate capital audience.
• Originate new opportunities through personal relationships, referrals, industry events, conferences, broker networks, lenders, developers, and strategic partnerships.
• Leverage an existing book of capital relationships while actively developing new investor and lender relationships on behalf of the firm.
• Represent the firm at major industry conferences, lender meetings, investor events, site visits, and networking functions.
• Identify opportunities for the firm to provide capital advisory, debt placement, equity placement, credit enhancement, balance sheet support, or other strategic services.

Managing Director – Capital Markets

• Identify potential speakers & establish contact with said individuals; persistently recruit prospects using phone and email.
• Educate potential speakers on why it makes sense to spend their time speaking at one of your events.
• With your team, build from scratch and then manage the event experience. This involves researching out-of-the-box content ideas, recruiting and placing C-level executives on each conference, working side-by-side with sales to drive sponsorship and managing the event experience throughout the entire process.
• Work with different departments at Bisnow to reach goals that can often be lofty. Bisnow is a sales-driven business and this role is one that requires an individual who can work with and support the sales team in achieving shared goals, no matter how ambitious they might be.
• Utilize and establish contacts within the community to promote Bisnow and event attendance including partnerships with associations and local groups.
• Diligently research CRE, programming ideas and top-notch speakers for your events.
• Manage speaker relations and touchpoints - from the idea of the event to day-of execution.
• Provide excellent service, support and communication to event speakers & sponsors.
• Lead pre and post-event meetings by providing direction, guidance, and feedback to all involved.
• Constantly look for innovative solutions to improve content and the attendee experience at your events.
• Persistently brainstorm fresh and relevant topic ideas with your teams to adapt to trends within the industry.
• Keep communication lines open through all departments on the status of events and projects.
• Work collaboratively and cooperatively with members of all other departments.
• Manage multiple events in various stages of production. This requires you to be extremely organized, detailed and have good time management skills.