Biogen

Manager

• Support patients/families to work through the steps required to gain access to therapy (disease and product education, site of care coordination, understanding of payer policy and procedure, and other support services)
• Play the role of patient advocate in cross functional meetings with internal partners (Case Manager, Account Executive, Market Access & Reimbursement to build and maintain accurate case plans for patients (e.g., case histories, insurance, ongoing coverage needs, treatment plan changes, etc.)
• Works cross functionally to identify and support the resolution of patient access barriers including insurance coverage, reimbursement, financial limitations, site of care, procurement/distribution issues
• Works with Market Access & Reimbursement team members to ensure appropriate reimbursement, engage with payers, specialty pharmacies, and specialty distributors to ensure access
• Must be able to provide strong emotional support for individuals living with rare diseases and their loved ones/caregivers and collaborate with them in a way that allows forward progress
• Be knowledgeable of any changes in the patient access environment to proactively identify issues that may impact access and communicate information appropriately to patients/caregivers
• Complete a comprehensive assessment of the individual needs of the patient considering the patient’s family and team of healthcare providers. This assessment will include understanding the individual’s payer policies, plan designs, including Medicaid coverage if applicable, as well as the healthcare system local to the patient.
• Develop and offer solutions to the family, when necessary, that may also include communication of alternative insurance options and how families can best connect to available resources
• Educates patients, families, and caregivers on product and all Biogen Patient services
• Develop activities with the goal of achieving greater openness and understanding of rare disease
• Build your own rare disease network/relationships through local advocacy groups, rare disease related events, and attending national conferences
• Become an expert on the Rare Disease portfolio and Biogen resources to provide the highest level of patient/caregiver support with the goal of positively impacting the patient journey

Family Access Manager

Operations

• Be a credible medical/ scientific expert who engages with KME and HCP to increase confidence in making the best clinical decisions pertaining to disease state and Biogen’s products in the near and long term for the benefit of patient care.
• Focus on building deep, strategic, long-term relationships with internal & external stakeholder to be viewed as a partner rather than transactional.
• Be a “partner in the trenches”—be responsive, engage often and be a solutions-driven conduit to leaders in the medical community.
• Engage in projects and/or initiatives aligned to US Medical strategy, objectives and tactics.
• Be highly accountable to qualitative and quantitative medical excellence performance goals, standards, and measurements.
• Deliver against KME engagement plans that add high value by navigating resources at the office in collaboration with field and non-field colleagues.
• Capture and report KME/HCP medical insights using Veeva with the highest level of consistency and accuracy to help inform the medical and clinical strategies.

Senior Medical Science Liaison, Neuropsychiatry

Account Executive

• Anticipate, identify, and address population level scientific, outcomes research, and health policy needs to develop the long-range planning and execution of the US Medical Market Access strategy for National Accounts.
• Serve as the Medical lead for assigned National Accounts to help drive strategy development and the account engagement and plans together with US Market Access & Reimbursement.
• Engage in appropriate proactive and reactive scientific exchange to disseminate scientific and health economics/outcome information to national health systems, leveraging scientific expertise, work experience, and knowledge of managed care to achieve desired access goals.
• Build strong relationships to help Biogen understand customer needs and facilitate approaches to real-world evidence (RWE) consistent with approved therapeutic area research plans.
• Collaborate with cross-functional field-based and home office-based medical and commercial colleagues to orchestrate and elevate Biogen’s ability to meet customer needs with the highest levels of quality and customer-focused support.
• Deliver against engagement plans for key decision makers by managing and deploying resources in collaboration with field and non-field colleagues.
• Capture and report medical insights with the highest level of consistency and accuracy to help inform the medical and clinical strategies.

National Medical Account Director – US Medical Affairs

Engineer

• Provide on-site support during implantation and follow-up procedures involving Class III medical devices.
• Troubleshoot technical issues during procedures and provide immediate, clinically sound recommendations.
• Act as the subject matter expert (SME) on device function and clinical applications.
• Educate physicians, nurses, and allied health professionals on device functionality, therapy benefits, and procedural workflows.
• Conduct in-service trainings, workshops, and ongoing clinical education for new and existing users.
• Support collection of clinical data and user feedback to support regulatory submissions, product development, and continuous improvement efforts.
• Document field interactions in compliance with quality and regulatory standards.
• Work closely with R&D, Regulatory, Safety, and Commercial teams to relay device deficiencies, clinical insights and support product refinements.
• Assist with investigational device trials, product evaluations, and site initiation visits (as applicable).

Field Clinical Engineer

Account Manager

• Drive patient identification and market development for FA by building and executing against a territory strategy and HCP specific plans. Continuously assesses sales opportunities within markets and accounts to maintain and grow their business.
• Builds and maintains relationships with physicians by maximizing their time through pre-call planning, leveraging insights to tailor a call plan, and conducts post call analysis to continually refine and enhance their approach.
• Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; can read people’s emotions and flex communication style.
• Collaborate with stakeholders across commercial, compliance, and patient care centers to ensure access at site of care and that logistics are in place to administer.
• Collaborate with key offices and physicians to build individual plans on how to approach their customers, achieve sales goals, and maintain relationships in order to maximize sales results.
• Execute programs, in-services, and lunch-and-learns for their territory.
• Determines suitable travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key customers.

Neurology Account Manager – Friedreich's Ataxia

Data Scientist

• Support the design, specification, and development of eCRFs, ensuring adherence to Biogen standards throughout.
• Coordinate the development and testing of clinical data management systems edit checks and listings/reports/tools for data review and discrepancy management activities.
• Support the development of Data Management Plan documents that will ensure delivery of accurate, timely, consistent, and high-quality clinical data.
• Works with Third Party /External data Vendors to complete the set-up of data import and reconciliation processes.
• Perform comprehensive review of all data generated from the clinical study including Third Party/External data, SAE data and local lab data, as applicable.
• Oversees quality control procedures.
• With guidance from Principal Clinical Data Lead or Manager, effectively manage project timelines and quality.
• Provide reports, status updates, feedback and advice to key study stakeholders on the progress of data cleaning and risk identification/mitigation activities.
• Ensures activities that are performed are in with line Biogen’s processes, GCP, Regulatiory Guidelines and Best Practices.
• Provide back up support for Principal Clinical Data Lead as required.

Senior Clinical Data Manager

Procurement

• Be a Vendor Ambassador and/or lead oversight of key clinical trial vendor services at the category level to drive performance, including issue management and inspection readiness, collaborating with functional SMEs.
• Lead Biogen cross functional teams in strong, compliant governance activities, building transparent communication channels within vendor relationships.
• Drive development and execution of vendor oversight plans across functional areas.
• Establish key performance indicators for vendor services, managing risks and promoting continuous improvement.
• Align vendor engagements with corporate policies, working with Global Sourcing, R&D IT, and Compliance teams.
• Lead/drive projects and initiatives that relate to vendor qualification, selection, performance oversight, and governance activities.
• Lead or contribute to development of department systems, processes, and templates.
• Line manages personnel directly or in-directly to support a people management matrix, as per business needs.

Associate Director, SRPO Vendor Management

Payroll

• Process regular and off-cycle US and Canada payroll, including collecting payroll inputs and calculating payroll to ensure timely payment to employees
• Ensure all payroll transactions comply with internal policies and procedures, as well as government regulations, including timely tax payments and document filing
• Provide support to team members when needed by acting as a backup and participating in knowledge sharing
• Keep process documentation up to date and suggest improvements to promote efficiency and systems optimization
• Deliver exceptional support to employees and stakeholders, resolving tickets and requests promptly and ensuring regular communication
• Collaborate with other departments to support payroll-related projects and initiatives

Senior Payroll Specialist

• Drive patient identification and market development for SMA & ALS by building and executing against a territory strategy and account specific plans.
• Continuously assesses sales opportunities within markets and accounts to maintain and grow their business.
• Able to effectively prioritize time, activities, and resources to optimize accounts with the most sales potential.
• Can educate and promote Biogen services.
• Builds and maintains relationships with physicians by maximizing their time through pre-call planning, leveraging insights to tailor a call plan, and conducts post call analysis to continually refine and enhance their approach.
• Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; can read people’s emotions and flex communication style.
• Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.
• Collaborate with stakeholders across commercial, compliance, and patient care centers to ensure access at site of care and that logistics are in place to administer.
• Collaborate with key accounts and physicians to build individual account plans on how to approach their customers, achieve sales goals, and maintain relationships in order to maximize sales results.
• Collaborate with key accounts and physicians to drive patient identification through market development and physician education; post launch be able to develop a territory strategy to retain customers.
• Executes programs, in-services, and lunch-and-learns for their territory.
• Determines suitable travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key accounts.

Rare Disease Account Executive

Security Engineer

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Managed Service Lead, Cybersecurity

• Develops and oversees implementation of the study-level operational strategy for the successful delivery of clinical study(ies)
• Chairs the SMT to drive the development of scientifically robust, operationally feasible, and clear protocol concepts/protocols
• Collaborates strategically with the core SMT (study MD, biostatistics, etc.) and other key program team members to provide direction on phase, disease, or therapeutic area to support study design in alignment with the Integrated Development Plan and Global Program Strategy, enabling protocol concept development and driving forward studies through governance approval
• Leverages operational expertise and scientific assessment to evaluate study feasibility and support protocol development
• Aligns team perspectives to develop a cross-functional operational strategy, leveraging expertise, current therapeutic knowledge, and relevant supporting data
• Effectively leads the study via oversight of the CRO, managing performance, quality, and timelines, including defining and delivering against a baseline plan
• Ensures ongoing data review to identify and mitigate patient safety, study design, data integrity or study conduct issues
• Exhibit financial management & analysis skills to ensure budgets hold up to appropriate scrutiny and align with study endpoint needs
• Oversees the delivery of studies by CROs, ensuring quality execution in line with time and budget forecasts
• Chairs the Study Management Team (SMT) in partnership with the CRO SMT Lead; ensures the CRO creates appropriate risk mitigation plans and is effective in proactively identifying and resolving issues
• Establishes and drives effective and efficient team operations by setting culture of SMT, ensuring thorough team communication, effective goal setting/management and oversight of strategy implementation
• Ensures all operational aspects of the study(ies) conduct support patient safety, endpoint integrity and data validity
• Demonstrates a robust understanding of the study design, rationale, endpoints, and patient population
• Provides oversight via ongoing review of performance and partnership metrics to ensure key milestones and deliverables are achieved
• Ensures that all project plans (e.g. Monitoring Plan, Quality Plan, etc.) are in place for effective implementation of studies
• Leads SMT to develop robust Baseline plans, and ensures team is thoroughly prepared for all key governance forums including but not limited to, Baseline, Study Delivery forum, etc.
• Proactively & robustly manages inflection points to ensure any necessary course correction is proactively addressed
• Collaborates with CFP and procurement functions to ensure FMV is achieved and budget oversight responsibilities are met.
• Maintains data accuracy, completeness and quality within study-related systems (e.g. Clarity, Impact, etc.)
• Strives for effective, consistent, efficient, and compliant processes
• Champions best practices and seeks opportunities for innovation and efficiency within CTDU and GCO
• Seeks synergies and commonalities with other studies, programs, and development units to enhance excellence in study planning and execution
• Seeks ways to improve and streamline processes to support the GCO CRO outsourcing models; provides feedback via appropriate channels for opportunities to improve processes or establish best practices
• Embodies a culture of continuous improvement by seeking consistency and efficiency in processes and fully supporting the CRO partnership model
• Advocates for the CTDU group and actively promotes interaction with other Biogen groups
• Promotes a rich and diverse knowledge base within CTDU, contributing SME expertise where applicable

Senior Manager, Clinical Trial Lead

Compliance

• Oversee the management and coordination of regulatory CMC activities across assigned projects and products.
• Lead cross-functional teams responsible for global RegCMC submissions (IND/IMPD/CTAs, NDAs/MAAs) and responses to Health Authority questions.
• Define and implement global RegCMC regulatory strategy to support development and commercial objectives.
• Communicate RegCMC strategies, risks, and plans effectively to leadership and project teams.
• Ensure regulatory strategies align with business goals and meet Health Authority requirements.
• Monitor and influence global RegCMC environment changes; contribute to internal process and policy improvements.
• Mentor and coach team members, supporting skill development within the RegCMC organization.
• Lead regulatory assessments, ensuring compliance with evolving global CMC regulations, and maintaining strong relationships with global health authorities.

Associate Director, Regulatory CMC Small Molecule Lead

• Drive patient identification and market development for FA by building and executing against a territory strategy and HCP specific plans.
• Continuously assesses sales opportunities within markets and accounts to maintain and grow their business.
• Able to effectively prioritize time, activities, and resources to optimize patient identification.
• Can educate and promote Biogen services.
• Builds and maintains relationships with physicians by maximizing their time through pre-call planning, leveraging insights to tailor a call plan, and conducts post call analysis to continually refine and enhance their approach.
• Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; can read people’s emotions and flex communication style.
• Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.
• Collaborate with stakeholders across commercial, compliance, and patient care centers to ensure access at site of care and that logistics are in place to administer.
• Collaborate with key offices and physicians to build individual plans on how to approach their customers, achieve sales goals, and maintain relationships in order to maximize sales results.
• Collaborate with key offices and physicians to drive patient identification through market development and physician education; post launch be able to develop a territory strategy to retain customers.
• Executes programs, in-services, and lunch-and-learns for their territory.
• Determines suitable travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key customers.

Community Manager

• Support various aspects of our teams vital activities including:
• Conduct research on rural health disparities relevant to priority disease areas, including: Diagnostic and care deserts; Coverage and access barriers; Barriers to clinical research participation and real-world care
• Synthesize insights to inform medical affairs disease strategy, evidence gaps, and scientific priorities
• Support development of a rural health equity engagement framework aligned with Biogen’s medical affairs and health equity objectives
• Support medical affairs led evidence development by identifying gaps related to rural and underserved populations
• Translate qualitative community insights into scientifically relevant considerations for medical affairs teams
• Assist in planning and participating in community engagement activities to gather medical and scientific insights
• Document and synthesize feedback to inform medical affairs strategy and evidence planning
• Support development of scientifically accurate, culturally appropriate educational materials for rural audiences
• Contribute to disease awareness and clinical research education efforts consistent with medical affairs standards
• Collaborate with internal medical affairs partners to ensure rural health equity insights are reflected in broader scientific initiatives
• Complete at least one Health Equity Disease Literature and Insights Overviews aligned with medical affairs standards

Intern, Health Equity & Clinical Innovation – Rural Community Engagement

Artificial Intelligence

• Collaborate with the AI team on innovative projects
• Participate in the development of AI models
• Support the implementation of AI solutions in Biogen's processes
• Engage with cross-functional teams to drive initiatives

Family Access Manager

Senior Medical Science Liaison, Neuropsychiatry

National Medical Account Director – US Medical Affairs

Field Clinical Engineer

Neurology Account Manager – Friedreich's Ataxia

Senior Clinical Data Manager

Associate Director, SRPO Vendor Management

Senior Payroll Specialist

Rare Disease Account Executive

Managed Service Lead, Cybersecurity

Senior Manager, Clinical Trial Lead

Associate Director, Regulatory CMC Small Molecule Lead

Neurology Account Manager – Friedreich's Ataxia

Intern, Health Equity & Clinical Innovation – Rural Community Engagement

Co-op, Artificial Intelligence Innovation