Better Health Partnership

Business Operations Lead

Better Health Partnership

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $90,000 - $110,000 per year

Job Level

Senior

Tech Stack

SQL

About the role

  • Diagnose funnel gaps, leakage points, and handoff friction and design fixes to lift conversion across stages (lead qualification, insurance verification, SWO retrieval, shipment, resupply)
  • Drive AOV improvement through pricing/packaging experiments, upsell opportunities, and optimized member flows
  • Partner with leadership to set revenue KPIs and own dashboards, reporting, and insights
  • Collaborate with Product and Member Experience to improve post-onboarding retention, resupply rates, and LTV
  • Identify high-leverage AI opportunities and pilot/scale AI-enabled workflows
  • Stand up and optimize systems across CRM, funnel stages, and reporting; hack workflows and operationalize proven solutions
  • Reduce cycle time in core revenue processes (SWO retrieval, payer integration, member onboarding)
  • Pressure-test assumptions, analyze tradeoffs, and inform revenue strategy with data; define and track quarterly revenue + AI OKRs

Requirements

  • 6+ years in Revenue Operations, GTM Ops, BizOps, growth, or consulting with proven cross-functional impact across marketing, sales/enrollment, and post-sale operations
  • A track record of driving measurable revenue improvement (conversion lift, AOV growth, retention/resupply impact)
  • Experience identifying, piloting, and scaling AI/automation tools across business workflows
  • Strong analytical toolkit (SQL, Sheets/Excel, dashboards, BI tools) with ability to translate insights into action
  • Hands-on system builder - comfortable hacking solutions quickly, then operationalizing them
  • Strategic thinker who brings their own perspective vs. just taking orders
  • Comfort in ambiguity, bias for action, and ability to influence across teams
  • Healthcare, regulated industries, or marketplace experience is a plus
  • Startup experience is strongly preferred