Narvar

Director, GTM AI Innovation and Systems

Narvar

full-time

Posted on:

Origin:  • 🏈 Anywhere in North America

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Salary

💰 $180,000 - $220,000 per year

Job Level

Lead

Tech Stack

SQLTableau

About the role

  • Own the GTM systems roadmap and architecture across Salesforce, Marketo, Gong, Rocketlane, Ironclad, Zendesk, and emerging platforms. Define the data model, integration patterns, and AI enablement plan
  • Design and deploy AI-native workflows (pipeline generation, forecasting, enrichment, routing, summarization, automation) that reduce manual work and drive measurable GTM productivity. Evaluate, pilot, and operationalize AI technologies
  • Establish GTM system governance such as field standards, documentation, QA councils, change management, and data accuracy protocols. Align to the Bowtie framework with volume, conversion, and time metrics (VM, CR, Δt)
  • Lead a team of (admins, developer, analysts) in an agile sprint model. Drive backlog prioritization, release planning, and ensure delivery shifts from siloed outputs to end-to-end impact. Own and negotiate vendor relationships
  • Partner with GTM leaders to design lead-to-cash and renew-to-expand workflows. Translate business objectives into system requirements and communicate tradeoffs clearly to executive and field stakeholders
  • Build user-first experiences, publish release notes, run enablement sessions, and track adoption telemetry to ensure system changes deliver business outcomes
  • Define clear roles and responsibilities within the systems team. Mentor talent, create career paths, and foster a culture of continuous improvement and experimentation
  • Stay ahead of the GTM tech ecosystem. Identify opportunities to introduce new tools, integrations, and AI frameworks that accelerate revenue impact and operational excellence

Requirements

  • 8+ years of experience in Revenue Operations, Business Systems, or GTM Systems, with 3+ years leading teams
  • Proven experience helping multiple startups scale by designing and implementing foundational GTM systems and processes
  • Deep Salesforce architecture and admin background (data model, automation, integrations, permissioning). Salesforce certifications strongly preferred
  • Hands on experience across the GTM tech stack: marketing automation (Marketo/Hubspot), sales engagement (Outreach/Salesloft), conversational intelligence (Gong), CPQ/CLM (Ironclad, DealHub), CS platforms, and BI/analytics (Looker, Tableau, SQL)
  • Track record of introducing AI/ML into GTM workflows, with measurable impact on efficiency, forecasting, or insights
  • Demonstrated ability to implement governance, enforce best practices, and scale GTM tech stacks at hyper-growth companies
  • Hands-on project/program management skills for large system rollouts (e.g. CPQ, CLM, AI integrations), with proven ability to manage cross-functional initiatives
  • Strong business acumen and analytical skills, with a deep understanding of SaaS metrics (pipeline, ARR, NRR, CAC, LTV)
  • Track record of leading successful system transformations that improved rep productivity, pipeline health, and reporting accuracy
  • Analytical mindset with strong data skills and understanding of data architecture, governance, and business intelligence
  • Exceptional communication skills; able to influence at all levels and translate complex system topics into executive-ready insights
  • Nice to haves: Certifications in Salesforce (Admin, Advanced Admin, Architect), Marketo, or related platforms; Experience with tools like N8N, tray.io, or Zapier