Better Collective

Customer Support Intern

Better Collective

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Entry Level

About the role

  • Provide friendly and timely support to customers through email and social channels
  • Troubleshoot account, subscription, and product-related issues
  • Escalate technical issues to appropriate internal teams
  • Share feedback and insights from customers with the broader team

Requirements

  • Eager to learn with some customer service experience
  • Strong writing skills for clear communication
  • Basic technical comfort with software and online tools
  • Some experience with tools like Zendesk is a plus
Benefits
  • Competitive salary
  • Flexible working hours
  • Professional development budget
  • Home office setup allowance
  • Global team events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer servicestrong writing skillsclear communicationeager to learn
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