Bestpass

Account Manager

• Expand revenue from the existing customer base by strategically providing a fantastic experience and upselling/cross-selling by being inquisitive, understanding the customers’ needs, and applying a partner-based approach to sales
• Achieve sales targets, maintain, and develop a strong pipeline of opportunities from existing customer base
• Build a strong understanding of client and industry segmentation, behavior, and insights to drive customer lifetime value
• Ownership of customer engagement including customer upsell/cross-sell and renewals
• Establish, manage, and grow value-based relationships though exceptional communication and follow through to ensure customer satisfaction, resulting in high customer retention
• Serve as voice of the customer to prioritize feature requests and platform improvements during product discussions for Colibri to improve our business solutions using the customer feedback loop
• Responsible for account retention, growth, and upsell-cross sell
• Educate clients on new features, assist with extending their utilization, obtain customer feedback regarding new features/capabilities and overall satisfaction through customer surveys, interviews, and focus groups
• Actively drive customer references and case studies
• The desire to exceed expectations

• Develop and enable the continued growth of Fleetworthy’s strategic partners and resellers
• Create strategic account plans and drive adoption of key programs
• Support partner sales and marketing activities to achieve and exceed targets
• Maintain and grow revenue from partners and assist them in closing larger sales opportunities
• Identify and coordinate Fleetworthy resources in related areas during the sales cycle
• Provide coaching to partner sales reps to improve win rates
• Complement partner activities on large deals with in-person meetings when required
• Escalate critical deals/customer issues to leadership as required
• Provide accurate forecasting based on partner pipeline

Senior Partner Account Manager

Full-stack Engineer

• Design, develop, and maintain full stack web applications using Python, Django, React and Next.js
• Build and integrate RESTful and GraphQL APIs
• Implement scalable ETL/data transformation workflows using Databricks or similar platforms
• Write efficient and well-structured SQL, and manage PostgreSQL database schemas
• Develop and execute unit tests, and participate in writing integration and end-to-end tests
• Troubleshoot, debug, and resolve complex issues across the stack
• Ensure code quality through automated testing and code reviews
• Collaborate with cross-functional teams to implement features and business logic
• Communicate effectively with both technical and non-technical team members
• Provide guidance to junior developers

Senior Software Engineer

Growth Marketing

• Define and own campaign strategy end to end - including audience selection, POV, decision drivers, messaging hierarchy, and success criteria - before execution begins.
• Responsibility for tactical execution of marketing campaigns
• Partner with the central marketing team to ensure Fleetworthy’s solutions and experiences bring the business to life for targeted personas
• Drive continuous improvement and propose fresh ideas to drive the most impact in our program initiatives and marketing campaigns
• Translate strategic intent into cohesive multi-channel campaigns (email, paid media, social, content, lifecycle) where each component plays a clear role.
• Make deliberate tradeoffs: prioritize what matters most, eliminate low-impact work, and articulate why certain ideas move forward while others do not.
• Partner closely with Sales, Product, and Marketing teams to ensure campaigns are execution-ready, aligned, and measurable.
• Own performance outcomes, not just outputs, using data to evaluate effectiveness, iterate thoughtfully, and improve campaign impact over time.
• Contribute meaningfully in cross-functional and team discussions by synthesizing information, advancing ideas, and connecting strategy to execution.
• Develop and manage paid media strategies (industry publications, Bing, Meta, programmatic, and emerging platforms) to optimize pipeline and bookings.

Account Manager

Senior Partner Account Manager

Senior Software Engineer

Growth Marketing Manager