Berkeley Research Group (BRG)

Art Director

• Partner with marketing and community teams to translate brand initiatives into compelling multi-channel campaigns that drive engagement and impact.
• Lead the vision and execution of web and digital experiences, ensuring user-centered design (UI/UX) and strong creative standards across all digital touchpoints.
• Shape and guide the visual direction of digital interfaces, motion, and interactive content while evolving the digital design system to maintain a cohesive and scalable brand presence.
• Collaborate with developers and cross-functional teams to transform ideas into responsive, high-performing digital products and experiences.
• Oversee digital workflows, production processes, and asset governance (DAM) to ensure efficiency, accessibility, and brand consistency across all outputs.

Design Director

Consultant

• Lead project workstreams and provide strategic guidance
• Develop analytical frameworks
• Mentor junior staff
• Design economic, statistical, and financial analysis
• Model financial data and markets
• Manage existing client relationships
• Develop and present client deliverables
• Quality control, industry research, and expansion of business

• Develop and implement rigorous research methodologies to support real-world evidence generation, including epidemiological and pharmacoepidemiological research, and health economics & outcomes research (HEOR)
• Analyze diverse healthcare data sources, including, but not limited to, health insurance claims data, electronic health records, clinical trial data, registries, and survey data, using statistical tools such as SQL, R, SAS, Stata, Python, etc.
• Design and generate client deliverables and make valuable contributions to technical study reports.
• Manage client relationships and communicate results and work product as appropriate.
• Plan and manage all aspects of small to medium sized client engagements and discrete segments of larger projects, including prioritizing assignments and responsibilities to meet deadlines and deliverables in a fast-paced environment
• Delegate assignments to staff, instruct and monitor progress, and review work product for completeness and accuracy.

Consultant – HEOR/Epidemiology

Supply Chain

• Assists Supply Chain and Department Leaders in establishing business processes that maximize the efficiency of daily procurement operations across all BRG/Client facilities.
• Execute the infrastructure project plan for the facility.
• Maintain a cost effective and efficient materials process (physically, procedurally, and technologically) utilizing LEAN principles to ensure that necessary supplies are available when needed for all acute care delivery, procedure suites and Nursing areas in support of meeting patient outcomes/experience, operational and fiscal objectives as they relate to Supply Chain Strategy & Optimization and workforce planning.
• Develop advanced supply distribution processes and inventory level controls to ensure product is efficiently, effectively and timely delivered to customers throughout the organization, and adequate PAR levels are maintained while balancing carrying costs and storage costs with having the right supplies in the right place at the right time.
• Ensure logistic and materials management activities are integrated with quality outcomes to deploy continuous improvement and patient safety throughout.
• Quickly assess and create a workable plan for the department while being able to communicate and prioritize the process, ensuring positive outcomes for both the department and staff; ensure ongoing training and education efforts are made and are successful.
• Develop, direct, and enforce departmental policies and procedures; provides documentation of same directly or through staff, as designated.
• Develop department goals and objectives in accordance with the needs of the hospital.
• Communicate expectations and vision for top tier performance, with goals, metrics and provide ongoing feedback.
• Demonstrate and promote strategic thinking and drive problem-solving by empowering and supporting team members to be responsible and accountable within their scope of practice, including positive work interactions within Supply Chain, between departments and customers.
• Establish performance metrics to measure productivity, improving logistics and materials management performance and outcomes through increased unit-based inventory turns, elimination of duplicate inventories, reducing inventories, and decreasing inventory write-offs, while improving customer satisfaction.
• Leverage materials management technology solutions to achieve optimal efficiencies. Ensure alignment to other systems, such as materials inventory management, surgical information, patient charge system, point-of-use technology, and e-commerce. Engage regularly with key clinical leaders and physician stakeholders about scope of responsibility to understand strategic plan, goals, metrics, and outcomes, to influence and gain commitment to compliance, improve operational efficiency, cost effectiveness and customer satisfaction.
• Performs other duties as directed or as necessary to ensure department effectiveness and client satisfaction.

Associate – Supply Chain, Healthcare

Security Analyst

• Monitor and triage security alerts and events across Microsoft security platforms
• Conduct initial investigation and evidence collection for security incidents
• Coordinate and track remediation efforts for security findings
• Support identity and access security processes
• Maintain and improve operational documentation based on trend analysis

Cybersecurity Analyst

Analyst

• Understand business and technical processes and problems by working with stakeholders and subject matter experts.
• Gain and maintain relationships with our corporate staff, and strong knowledge of key corporate functions.
• Maintain, troubleshoot, and remediate applications and related issues.
• Provide Tier 3 support for enterprise systems.
• Evaluate and propose potential technical solutions and options to solve problems or improve functions.
• Plan and execute application installations, upgrades, adjustments.
• Create and maintain knowledgebase of existing software and data environments, and standard operating procedures.
• Research and development of patterns and best practices Technical writing and technical documentation.
• General system maintenance and downtime for relevant data systems.
• Meet regularly with business users and stakeholders; understand their business processes and technical needs.
• Evaluate existing systems, tools, and possible new vendor applications or features solve business problems.
• Ensure application and data security.
• Participate in IT change management processes, especially relating to the roll-out of new applications or modules.

Application Analyst

Medical writer

• Apply strong understanding of clinical documentation and care delivery workflows.
• Conduct comprehensive inpatient medical record reviews for identified payer populations.
• Serve as an educational resource to client CDI teams.
• Develop and deliver training to physicians, nurses, coding professionals, and ancillary staff on documentation best practices.
• Analyze clinical information to identify gaps in documentation related to SOI, POA, MS-DRG, APR-DRG, PSI, and quality measures.
• Work collaboratively with coding teams to ensure accuracy and completeness of documentation and diagnoses.

Consultant – Clinical Documentation Integrity, Healthcare

• Demonstrate extensive knowledge of clinical documentation requirements, coding guidelines, and workflows applicable to inpatient and outpatient/physician settings
• Serve as an educational resource to client CDI teams, delivering classroom education, hands-on teaching, and ongoing mentoring
• Develop and deliver training to physicians, nurses, coding professionals, and ancillary staff on documentation best practices
• Formulate credible and compliant documentation clarifications

Managing Consultant – Clinical Documentation Integrity, Healthcare

Solutions Engineer

• Lead structured discovery with practice leaders/experts to understand workflows, data, pain points, and opportunities for AI-driven automation and improved deliverables.
• Translate expert needs into clear product requirements, user stories, success metrics, and implementation plans to execute.
• Own and maintain an AI capability roadmap focused on AI workflows, agents, and practice-specific tools aligned with BRG strategy and compliance.
• Prioritize AI use cases based on impact, feasibility, risk, supportability, and measurable value (efficiency, quality, new offerings).
• Drive adoption: build enablement plans, gather feedback, track usage metrics, and iterate to improve sustained value.
• Design and ship production AI capabilities such as RAG, prompt/tool patterns, and agent workflows with end-to-end ownership (design → build → test → deploy → monitor).
• Implement and improve retrieval quality (chunking, embeddings, hybrid/semantic ranking, prompt design) and establish evaluation approaches (offline/online testing and human-in-the-loop where needed).
• Integrate Azure AI services end-to-end (e.g., Azure OpenAI, Azure AI Search, Document Intelligence, orchestration frameworks) into secure and supportable solutions.
• Operationalize solutions using CI/CD, telemetry/monitoring, rollout strategies, and reliability targets (SLIs/SLOs) for production readiness.
• Provide Tier III support: troubleshoot incidents, perform root cause analysis, implement fixes, and create runbooks for support handoff.

AI Product Engineer

Director

• Lead day-to-day engagement delivery on projects of any size, including planning, budgeting, executing, and delivering; often serve as a key client contact.
• Manage multiple workstreams and stakeholders concurrently; set expectations, track dependencies, and drive closure on decisions and action items.
• Own project economics for assigned engagements and workstreams (budgeting, burn management, forecasting) and proactively identify and escalate delivery risks.
• Coordinate and actively participate in developing both standardized and custom solutions and client deliverables, including drafting complex sections and integrating analysis into an executive-ready storyline.
• Ensure rigorous quality control across models, exhibits, and written deliverables through structured review, documentation standards, and reasonableness checks.
• Actively manage staff and demonstrate consistent, balanced delegation, supervision, and leadership across all areas of an engagement; review work product and coach for improvement.
• Lead career development efforts for team members through ongoing feedback, performance input, and mentoring, including supporting readiness for promotion.
• Support business development by identifying follow-on opportunities, contributing to proposals and scopes, and developing client-ready content and methodologies.
• Contribute to thought leadership and capability development by creating reusable tools, templates, and training materials that improve delivery speed and consistency.
• Collaborate with business and technology stakeholders to translate Managed Care needs into scalable solutions and roadmaps; coordinate with related IHS service lines as appropriate.
• Assume managerial roles in office or practice functions such as recruiting, training, and staff coordination.

Associate Director – Integrated Healthcare Solutions, Managed Care

ServiceNow

• Own and maintain ITSM processes including Incident, Problem, Change, Request, and Knowledge Management
• Chair and facilitate governance meetings such as CAB, Incident Review, and Problem Review
• Ensure compliance with ITIL best practices and organizational policies
• Define and monitor KPIs, SLAs, and OLAs for ITSM processes
• Configure and maintain ITSM modules in ServiceNow (Incident, Change, Problem, CMDB, etc.)
• Develop workflows, business rules, and automation to optimize service delivery
• Collaborate with developers and stakeholders to implement enhancements and integrations
• Analyze process performance and identify opportunities for improvement
• Generate and present reports on ITSM performance metrics

Senior ITSM ServiceNow Analyst

• Performs data collection (quantitative and qualitative), research (industry and subject matter), and analysis utilizing basic analytic techniques to solve client problems
• Provides expertise in insurance denial protocols and works with the client to recommend solutions
• Applies appropriate tools and methodology to assignments and if unavailable completes research utilizing journals and online tools to move the initiative forward
• Identifies next steps and/or work arounds on assigned tasks to begin working more independently
• Audits practices and own work via data analysis, interviewing, and shadowing to ensure good quality work, identify inconsistencies, and elevate areas of opportunity or risk
• Manages client relationship at the representative level
• Adapts to different client personalities and internal management styles to ensure expectations are met on both ends
• Communicates effectively in all manner and adjusts context based on role of individual being addressed
• Participates in a positive team environment and works hard to meet client deadlines and quality expectations.

Managing Consultant – Margin & Operational Improvement, Revenue Cycle

Infrastructure Engineer

• Design and maintain organization’s on-premises and Azure infrastructure.
• Ensure the stability, security, and scalability of mission-critical systems.
• Architect, deploy, and optimize Azure Virtual Machines.
• Lead identity and access design using Azure AD, RBAC, and conditional access controls.
• Oversee Azure governance including policies and cost optimization.
• Drive modernization efforts including virtualization improvements and Azure migration.
• Lead major infrastructure projects and cloud transformations end-to-end.
• Mentor junior engineers and drive knowledge sharing.

Senior Cloud Infrastructure Engineer

Financial Planning and Analysis

• Analyze financial and operational performance
• Develop deep expertise in financial data
• Build and maintain complex financial models
• Design and develop new reporting and analytics
• Partner with FP&A team members and Practice Leaders

FP&A Manager

Security Engineer

• Own, manage, and support the application of key compliance frameworks (SOC 1 and 2, ISO 27001, CSA STAR, NIST CSF, etc).
• Develop, control, and maintain applicable organizational policies, procedures, best practices, and guides associated with key compliance requirements and in support of annual audits.
• Assist in the development and implementation of an internal audit program designed to measure the effectiveness of organizational processes and procedures, assess organizational adherence to those processes and procedures, identify opportunities for organizational and systemic process improvement, and alert the organization about emerging risks to the comprehensive compliance program.
• Support the Risk Management Program making risk-based decisions an integrated part of the cultural landscape, including: risk identification, risk mitigation, risk monitoring, risk reporting, and documentation of risk realization and/or retirement.
• Work closely with the Security Operations (SecOps) team to ensure security functions meet operational compliance requirements and will meet/exceed independent annual audit standards.
• Ensure technical, operational, and administrative controls are fully operable and meet standards necessary for SOC 1 and 2 audits.
• Support Quarterly Access Reviews (QARs) as part of the larger User Access Request process.